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Reviews of Urbantel Hotel

2.5 out of 5
Urbantel Hotel
Don Queblar St. Cor. Merchan St., Lucena

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 47 reviews" "
Rating 8 - Good. 23 out of 47 reviews" "
Rating 6 - Okay. 2 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Stayed 3 nights in Mar 2024

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms
The place is clean and comfortable. Air conditioning is cold and the tv and cable system is useable. Comfort room is clean and has strong water. Price is also good. Looking forward to staying again
Stayed 1 night in Dec 2023

2/10 Terrible

Lance

Stayed 3 nights in Nov 2023

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking. Few parking spots
Stayed 2 nights in Nov 2023

10/10 Excellent

Dexemay

Stayed 2 nights in Oct 2023

8/10 Good

Jose Webert, Phoenix

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Liked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Raquel, san jose

Stayed 1 night in Aug 2023

10/10 Excellent

Myra

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Gabriel, Sylmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 3 weeks. Excellent service. Received new bed sheets, new towels, cleaned floor, all in a routine manner. The AC works very well, and the water heater for the shower is good. I confidently left my bags and documents in my room, and never had anything stolen or missing. I had a great experience the whole time I was there, and Ive used Urbantel every single time Ive visited Philippines. Would use again.

8/10 Good

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very close to the market area that's what I like
Stayed 2 nights in Jan 2023

8/10 Good

MINERVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The place is quite, clean and safe. For amenities, please provide at least a thermos for hot water and coffee cups.

10/10 Excellent

Rod

Travelled with family, Business traveller
Sanitation and excellent service Action oriented staff Quite and peaceful well secured Close to all areas restaurants, market, convention center etc.
Stayed 4 nights in Aug 2022

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One night stay
The hotel staff were friendly and helpful. We had to park on the street. They had a guard watch it overnight. It is right by the street so you do hear traffic. It appears they are in the middle of upgrading or remodeling. Our TV had some issues and the front lobby area was under construction.
Stayed 1 night in Aug 2022

2/10 Terrible

RAMEL

Stayed 1 night in Nov 2021

8/10 Good

Reymar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

elmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Too strict on checkout time. A bit lackluster on service. Room was okay.
Stayed 1 night in Feb 2020

10/10 Excellent

Guillermo

Stayed 1 night in Dec 2019

8/10 Good

momshie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
accessible to everywhere
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Pros: 1. Room - I will give an excellent rating because of the cleanliness. 2. Amenities - I enjoy their little pantry and their utensils as well. Guest are allowed to used their kitchen equipment like microwave and I used it to pre-heat our excess food that we ate from our dinner. They also had a water dispenser which you can refill your drinking bottle. 3. Place/Area - minimal noise during daytime but in nigh time very quite and peaceful. Self-parking in front of the hotel to those who have a car. 4. Walking distance to any fast food restaurants and other establishments. And also to the wet and dry market if your looking for a pasalubong. 5. If your want to visit a church, St Ferdinand Cathedral is 10-15mins away to the south area of the hotel. 6. If your looking for a place to unwind the Plaza Perez is 5mins away to the north area of the hotel and in front of the park are the provincial capitol of lucena. Cons: 1. Room Aircon - we had a hard time to sleep because of the noise. 2. Room Wifi - yes they had internet/wifi but if you are already connected there is no connection at all. 3. Staff - some of them are not accommodating. I ask them where can I buy a pasalubong items and they said I don't know which very confusing to me because to think that they are living in the same community. But still I am thankful because, we had the time explore the place But overall, we enjoyed our stay to them and I must they are highly recommended.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was well-maintained. the airconditioning was great.
Stayed 2 nights in Aug 2019

10/10 Excellent

REINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They returned an item I left behind 👍
The look of the interiors heading up to the rooms did spell the urban vibe. Our room was standard and clean. We arrived late at night but were accessible to nearby fast food chains that were open 24 hours. Even though we walked a couple of blocks, we felt safe with our surroundings. I would also like to point out that I accidentally left my airpods and charging cord in my room upon checkout and when I called to report it, they had kept it with the reception, wrapped and labeled. It was returned to me, thankfully. Goes to show the honesty of the staff which I appreciate. Just a note though, when I initially called the hotel prior to checking in, the registered phone number that was indicated in the email confirmation sent wasn’t directed to the hotel itself. The contact number in the email wasn’t for Urbantel Hotel and they had to give me a new number to call. So you may want to check on that. Otherwise it was a no fuss stay and would love to come back if ever I am in Lucena again.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For being older place welll kept and clean staff was great
Stayed 1 night in Jun 2019

10/10 Excellent

Peter John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T'was Great!!
I have been wanting to book this property eversince but I had doubts, and I was wrong! The cleanliness was superb! The staff were all nice! Location was also good coz it's close to everything that we need. We'll definitely book this property again.
Stayed 2 nights in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

EDROSE, Los Angeles, CA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We like this hotel. Suited everything we needed for a few days stay in Lucena. Everybody that works there were super nice and helpful. Clean and comfortable rooms.
Stayed 4 nights in May 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Gaz, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room & good for a few nights stay. Comfortable enough.
Stayed 2 nights in Sep 2018

10/10 Excellent

Irene, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, friendly staff. Pleasant stay for us. Convenient to shops and restaurant
Stayed 1 night in Sep 2018

8/10 Good

Ooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Surprisingly good, especially as compared to Queen Margarette Hotel Downtown.. The lobby is nothing to be impressed about. The rooms are large. The water in the shower is reliable. The air conditioner works. Overall good except there is no elevator, and downstairs is a hang out for people who drink alcohol.

10/10 Excellent

Orlando Scully, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucena City.
Overall it was a tiring trip travelling South from Manila to Lucena a small highway town. The highlight is my pilgrimage to the mountain of Lucban were Catholics climb up a mountain to the giant statue of Jesus Christ.
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep it up!
Had a wonderful experience at urbantel. Will definitely comeback
Stayed 2 nights in Mar 2018

10/10 Excellent

RAZEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017
Thanks for staying with us. We appreciate your rating. We hope to be of service to you again.

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
田舎のホテルだから普通なのかと思います。ホテルは小さいですがまだ新しさがありましたし掃除等は綺麗でした。何日かの滞在の場合は冷蔵庫が無いのがつらいですね。街中なのでバイクとジプニーが一晩中走っているようでかなりうるさいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
冷蔵庫が有れば完璧でした！改装済みでアメニティも整っていて快適に過ごせました。3階のエレベーターなしだったのですが一番重い荷物を持ってくれたのが嬉しかった。
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Mar 2019

8/10 Good

たつお, 名古屋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
市場に近く便利なホテル
繁華街にあるので、買い物や食事、散策にはとても楽しい。 パブリックマーケットには、エビ、カニ、イカ、大きな魚もあってシーフード買い近くのレストランで、カニを茹でてもらい食べました。 最高に美味しかった。
Stayed 1 night in Jan 2018