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Reviews of Relais in Contrada

Relais in Contrada
Contrada Percettore, 7, Lucera, FG

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 4 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Bart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very tastefully decorated hotel with great food
Great service and a beautiful hotel. The owner went out of his way to help us with shipping wine to friends. The food was excellent. A minor comment would be some neglect of the property grounds, but overall a great stay.
Stayed 6 nights in May 2023
Response from Max on 3 Jun,2023
Tank you very much

4/10 Poor

Marcelo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No air conditioner An employee helped and even called someone owner maybe on FaceTime to fix the problem however hours later still not working until I decided to fix it myself and luckily started to work / the owner knew the problem at 4 pm and only at midnight I got it working after waste my time calling him to find some solution to the problem His answer was we are not perfect I found out that The valve of the air conditioner was shut down
Stayed 1 night in Sep 2022

6/10 Okay

Carol

Liked: Cleanliness, room comfort
Underwhelmed
The breakfast was not as good as expected - the fruit was not replenished daily, nor was the pound cake, which sat out uncovered and was dried out. The dinner was way overpriced, nothing special. The grounds were overgrown and messy.
Stayed 1 night in Apr 2019

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Somewhat disappointing
Very pleasant hotel,but title effort was made by the staff to communicate. We made reservations for dinner, but no explanation was provided about the menu. We had read that the restaurant was pricey, so we told the concierge that we would not pay more than 60 euro, a reasonable amount for dinner for 2, with House wine. The total exceeded that amount, an d only after strong objec tion was the price corrected.
Stayed 1 night in Apr 2019

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay!
My husband and I were visiting the area where his grandparents had immigrated from in the 1920s. Relais in Contrada seemed like the perfect place to stay while we explored Lucer and Troia. It was! Massimo (the owner) was amazing! We quickly felt like family. The location and property are beautiful and spacious! The restaurant was some of the best food we had in Italy! Highly recommend booking here!
Stayed 2 nights in Feb 2019

2/10 Terrible

khaleel, Cleveland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was nobody at the reception to meet us!
We could not stay at the hotel because when we arrived at 2:30 there was nobody there and we waited until 3:10 and still there was nobody and it was very cold we couldn't wait any longer so we left , this is the first time something like this happened to us! A hotel without any reception !
Stayed 1 night in Jan 2018

10/10 Excellent

PIER, GEORGIA..USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WOW ! WHAT A GREAT ROOM
WE BEGAN BY GETTING LOST & OUR GPS CONTINUING TO SEND US IN A DIFFERENT DIRECTION, ALWAYS DOWN TOWN WITH NARROW ROADS, ETC........UPON ASKING FOR ASSISTANCE, WE CALLED THE HOTEL & THE OWNER CAME TO PICK US UP & FOLLOWED HIM TO THE COUNTRY & THE LOCATION WAS FABULOUS. WE HAD A GREAT DINNER THERE ON THE FIRST NIGHT. THE DINNER WAS EXCELLENT BUT WE WORKED WITHOUT A MENUE & THIS WAS CHALLENGING FOR US. (WE'RE ON A BUDGET) NO MENUE MEANS MORE MONEY GOING OUT FOR THE FOOD & THIS IS EXACTLY WHAT HAPPENED. WE PAID A LOT MORE THAN WE HAD EXPECTED FOR THE MEAL, WE ASKED FOR THE OWNER TO STOP SERVING US BUT WHAT WE HAD WAS EXCELLENT. BREAKFAST WAS FANTASTIC & DELICIOUS & ACCOMMODATIONS WERE WONDERFUL. THE ROOM WAS FABULOUS, CLEAN & HAD A WONDERFUL TERRACE JUST OUTSIDE THE ROOM. ENJOYABLE & RELAXING EXPERIENCE. ONE LITTLE GLITCH WAS IN THE SHOWER, THE SHOWER CURTAINS NEED ATTENDING AT THE BOTTOM FOR SURE! PERHAPS THIS CAN BE TAKEN CARE OF QUICKLY, & IT DOES NEED TO BE AKEN CARE OF. FANTASTIC PLACE, AWESOME EXPERIENCE, GREAT FOOD, FRIENDLINESS I WILL RATE IS A 9.9 & A DEFINITE DO OVER........WOW ! WAY TO GO ! THANKS FOR THE MEMORIES & BOOK ON LUCERA, I WILL SHARE IT WITH MY ITALIAN FRIENDS......
Stayed 3 nights in Oct 2017

4/10 Poor

James, FL

Disliked: Staff & service, room comfort
owners at war
Building used to be owned by two owners and be one hotel. The owners are at war and hate each other now and splite the already small hotel into two split sides. This makes for a wierd stay believe me. the one person that works there does not speak english and the food at the restaurant was soso. I normally don't rate things but had to on this one. i would recommend to keep looking.

10/10 Excellent

Maxim

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Spectacular hotel, well furnished, very nice owners/managers. The food was delicious and they even kept the restaurant open for us when we were running late for lunch and made us one of the most memorable meals of our trip. The only (and really, only) problem we had was that there was an inordinate amount of hair/fur on the floor of our room. We asked the woman at the front if it was possible to have the room re-swept as we had found it with all the hair when we arrived. She said yes, but to our disappointment, when we returned from our day out, there was the same hair/fur all over the floor. Strange experience. But an otherwise fantastic hotel, with really no other complaints or room for improvement.

10/10 Excellent

Joseph, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful area
Fantastic place to stay, room was clean and beautiful to look at. Great bathroom. Lovely staff and the area is beautiful. Really nice views and history

10/10 Excellent

Sonia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disponibilità della struttura e tranquillità del posto
Stayed 1 night in Dec 2023

10/10 Excellent

Riccardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gestori molto amichevoli , buona location , ottimo parcheggio sicuro , zona silenziosa , pulizia buona colazione ,
Stayed 1 night in Sep 2023
Response from Massimo on 15 Sept,2023
Grazie mille

10/10 Excellent

GUY CHANE CHICK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très agréable, charmant avec une décoration très moderne et à la fois rustique. Chambre spacieuse, très bien décorée et lumineuse, très grande terrasse aménagée avec de belles vues sur la campagne!!!! Salle du petit déjeuner et restaurant magnifique et spacieuse. petit déjeuner abondant, très varié, de bonne qualité et produits frais et locaux!!!!!! Dommage qu'il n'y a pas de carte pour le menu, plats et vin pour la partie restaurant option de diner!!!! A penser et à mettre en place....
Stayed 4 nights in May 2023
Response from Max on 15 Sept,2023
Grazie

8/10 Good

antonio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutta la struttura apre all'accoglienza e offre relax, stile ,buon gusto.
Stayed 2 nights in May 2023

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Au top
Accueil très gentils, restaurant très bon et produits préparés maison et frais très bien
Stayed 1 night in Apr 2023
Response from Massimo on 15 Apr,2023
Merci

10/10 Excellent

jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
confortable, personnel parlant Français, excellent restaurant, mérite de s'y arrêter
Stayed 1 night in Oct 2021
Response from Massimo on 30 Nov,2021
Grazie mille

8/10 Good

POULIQUEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2021

10/10 Excellent

Simone

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eccezionale!
Stayed 1 night in Jul 2021

4/10 Poor

stefano

Disliked: Cleanliness, staff & service, room comfort
Una notte di “scarsa qualità”
Stanza molto piccola e senza neppure una scrivania. Biancheria usurata, pulizia scarsa e climatizzazione “a tratti”. Da migliorare. Unica nota positiva è il ristorante, da provare.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Riccardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Struttura tranquilla,ottimo appoggio per una notte
Struttura con poche camere e ristorante fuori Lucera. Camera spaziosa e pulita, parcheggio disponibile, personale cortese e disponibile. Viaggiavo per lavoro e non trovare intoppi o sorprese rende piacevole il soggiorno. Ristorante da provare, ottimi prodotti e preparazioni.
Stayed 1 night in Jan 2020

10/10 Excellent

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viaggio di lavoro
Posto curato ed elegante
Stayed 1 night in Oct 2018
Response from MASSIMO on 6 Oct,2018
grazie mille

10/10 Excellent

diego domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNA MAGNIFICA ACCOGLIENZA
Accoglienza, disponibilità, pulizia, accuratezza ed eleganza. Ottima colazione.
Stayed 1 night in Jul 2018
Response from MASSIMO on 18 Sept,2018
grazie millE

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camere pulite e col necessario, ottima colazione, staff gentile, posizione comoda perchè vicino alle arterie principali.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
piacevole ambiente di relax
ambiente confortevole e rilassante colazione e cucina curata nelle materie prime, servizio sempre cortese e disponibile la camera nella mansarda è un po' calda e sacrficata ma pulita
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Tanto da migliorare
Struttura nn curata all'esterno. Meglio all'interno. Camera caldissima con aria condizionata inadeguata (31-32 gradi fissi). Colazione minimo indispensabile. Personale gentile ma nn di più. Quando abbiamo detto della camera calda nn si sono scomposti.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasi relax
Struttura fantastica con grosse potenzialità purtroppo non curate. Relax e posto stupendo
Stayed 1 night in Jul 2017

10/10 Excellent

Ercia CARLINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso. Tudo de bom.
Hotel maravilhoso com equipe super gentil e atenciosa, a melhor comida da Itália, um café da manhã farto e sortido. Quarto grande, silencioso e confortável.
Stayed 4 nights in Jun 2017

8/10 Good

Dick, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Petit hotel de comfort proche de Lucera
Bon accueil, avec surclassement sans qu'on le demande. Restaurant sur place: un repas excellent, avec le choix entre les thèmes Poisson ou Viande et des vins fins pour un petit prix.

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil excellent même après minuit. Accompagné jusqu'à la chambre

10/10 Excellent

svend erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Utroligt flot Relais Hotel med super service.
Det var et utroligt flot hus med en dejlig betjening. Vores GPS kunne ikke finde adressen, men nok engang oplevede italieners venlighed. 2 modne herrer ringede til hotellet, og efter ca. 15 minutter , kom der en oppe fra hotellet og kørte foran os. Super service.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort