Premier Inn, Lydd hotels

"Clean room"

"Room was clean, staff were brilliant, welcoming and friendly. Breakfast had a decent selections. "

"Very nice pub and room was well presented and the radio was a nice touch "

"I’ve been visiting the Clifton hotel since I was a teenager, originally with my parents, and over the decades have stayed on lots of trips and mini breaks! The latest custodians have done an amazing job in both refurbishment and conserving this classic old hotel!! They give you a walk welcome and are genuinely happy to see you. The breakfast was lovely every morning, plenty of options and choices Visited the Marco Pierre White steak house in the hotel as well and the food was perfectly cooked and service was superb Well done to the new owners it truly was a pleasure to visit you, we will definitely be back very soon "

"Nice and clean, great staff, breakfasts were filling."

"Stayed in one of the lodges and found it very comfortable. "

"Rooms were dirty, mouldy walls, moudly curtains, previous guests make up and marks all over the headboard, a sink that took a day to drain, old tired bath that no one would ever want to relax in. Hooks hanging half out of the wall. Breakfast was poor, never seen a full English served with roast potatos and they tried to charge £2 for a coffee that isn't from a coffee press... The biggest joke here is that there were people complaining about the state of the rooms in front of us, with similar feedback so why this place decides to operate with such low standards is beyond me. The spa is so average, overcrowded and has strong leisure centre energy with low ceilings and nowhere near enough loungers. After our complaint about the room we were downgraded from a 'luxe' room and given a 'standard mews' room. The new room, whilst it didnt have a dirty headboard or mold, it still had a sink that wouldnt drain, a shower head that was old and broken (missing all the nozzles so water just poured through the holes. The room was such a weird and uncomforable space with no cupboard doors to the storage (leaving ugly fans and iron, hair dryer on show) and it didnt even have space for the stained and burnt ironing board which was therefore just left out in the room for display. Also the room had no mirror or a space to hang the towel and robes. The restaurant on site, we went to was Sage, don't waste your time. expensive, small, average potions. I dont have enough space for this part..."

"Hmo people are living there"

"The room was spacious and comfortable, which we appreciated. However, unfortunately the lift was broken during our stay, and we had to carry our luggage up the stairs, which was quite inconvenient. Also, the carpet in the room had a very strong old/musty smell that made the room feel less fresh than expected. Overall, the hotel has potential, but these issues affected our experience."