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Hotel Emperador

4.0 star property
Hotel with a rooftop terrace, steps from Gran Via

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Photo gallery for Hotel Emperador

Exterior
Bar (on property)
Outdoor dining
Bar (on property)
Outdoor pool, pool loungers, lifeguards on site
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room

8.8 out of 10
Excellent
(136 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Hairdryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Club Room, 1 Double or 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 1 Double or 2 Single Beds

9.8 out of 10
Exceptional
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Interior)

1 bedroom, minibar, in-room safe, desk

Single Room (Interior)

8.0 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
TV
Renovated in 2020
Separate bedroom
Hairdryer
Private bathroom
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Hairdryer
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Bed

View all photos for Habitación Club Pemium balcon

1 bedroom, minibar, in-room safe, desk

Habitación Club Pemium balcon

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Renovated in 2020
Separate bedroom
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About the area

Map
Gran Via 53, Madrid, Madrid, 28013

What's nearby

  • Gran Via - 1 min walk - 0.0 km
  • Royal Palace of Madrid - 8 min walk - 0.7 km
  • Puerta del Sol - 10 min walk - 0.9 km
  • Plaza Mayor - 10 min walk - 0.9 km
  • Prado Museum - 3 min drive - 1.8 km

Getting around

  • Santo Domingo Station - 1 min walk
  • Madrid Principe Pio Station - 16 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 22 min drive

Restaurants

  • ‪Meson el Jamon - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Llaollao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sirena Verde - ‬1 min walk

About this property

Hotel Emperador

Upscale hotel remodelled in 2020 and located near Gran Via
A short walk from Puerta del Sol and Royal Palace of Madrid, Hotel Emperador provides a poolside bar, a rooftop terrace and an art gallery on-site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and laundry facilities.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers and a lifeguard on site
  • Limo/town car service, buffet breakfast (surcharge) and smoke-free property
  • Wedding services, 11 meeting rooms and a banquet hall
  • Concierge services, luggage storage and a 24-hour front desk
  • Guest reviews say great things the breakfast, pool and central location
Room features
All 232 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, French, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 for adults and EUR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Art gallery
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (2,153 square foot of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 1947
  • Lifeguards
  • Reception hall
  • Renovated entire property - April 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 19 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Emperador
Emperador Hotel
Emperador Madrid
Hotel Emperador
Hotel Emperador Madrid
Madrid Emperador Hotel
Hotel Emperador Hotel
Hotel Emperador Madrid
Hotel Emperador Hotel Madrid

Frequently asked questions

Does Hotel Emperador have a pool?

Yes, this property has an outdoor pool.

Is Hotel Emperador pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Emperador?

This hotel doesn't offer parking.

What time is check-in at Hotel Emperador?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Hotel Emperador?

Checkout is at noon.

Where is Hotel Emperador located?

Located in Madrid Centro, this hotel is steps away from Lope de Vega Theatre, Gran Via and Plaza de España - Princesa. Puerta del Sol and Royal Palace of Madrid are also within 10 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 3 minutes.

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Hotel Emperador Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1192 out of 1682 reviews
Rating 8 - Good. 343 out of 1682 reviews
Rating 6 - Okay. 96 out of 1682 reviews
Rating 4 - Poor. 27 out of 1682 reviews
Rating 2 - Terrible. 24 out of 1682 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice and clean rooms, good breakfast and shopping options around
Stayed 1 night in May 2025

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rooms were excellent
Stayed 4 nights in May 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Staff, and breakfast was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Friendly people and very good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location!
Stayed 4 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location
Stayed 3 nights in Jun 2025

10/10 Excellent

Dan S

Liked: Cleanliness, amenities, property conditions & facilities
We loved the location, very convenient to all the places to visit in Madrid. Very friendly stuff and knowledgeable for helping a tourist with directions.
Stayed 5 nights in Jun 2025

10/10 Excellent

Jerome

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with big pool and lots of space. We loved it and recommend it to families traveling with a baby too.
Stayed 4 nights in May 2025

8/10 Good

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very friendly staff , the rooftop bar was very nice
Stayed 3 nights in May 2025

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 3 nights in May 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are EXCELLENT. The whole lobby ambience is wonderful. Great loaction to Madrid!
Stayed 1 night in Jun 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 2 nights in May 2025

10/10 Excellent

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
A classy hotel with old world charm.
Stayed 3 nights in May 2025

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and nice people
Stayed 4 nights in Apr 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Madrid
Stayed 1 night in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
It was a great place in the middle of everything but once you got inside it was all quite
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, great neighborhood.
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward Brian

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel. Great location. Great service. Very very nice room. Amazing restaurant and pool.
Stayed 6 nights in May 2025

8/10 Good

MaryEllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great rooftop bar
Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We were also here during the Madrid blackout and the staff were incredibly patient, accommodating, and helpful. Would highly recommend and would stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, would come back
Stayed 1 night in Mar 2025

10/10 Excellent

LEONOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent staf ,clean and close to meny restaurant and places walkable
Stayed 7 nights in Apr 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 4 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed our stay - staff was accommodating and friendly- great location. Comfortable and clean, we would most definitely go back!
Stayed 5 nights in Apr 2025