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Franchise One Hotel

3.0 star property
Art Deco hotel with spa services and 24-hour front desk

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Photo gallery for Franchise One Hotel

1 bedroom, premium bedding, in-room safe, individually decorated
Lobby sitting area
Front of property
In-room dining
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230

What's nearby

  • Greenbelt Shopping Mall - 8 min walk - 0.7 km
  • Makati Medical Center - 10 min walk - 0.9 km
  • Glorietta Mall - 16 min walk - 1.3 km
  • Fort Bonifacio - 4 min drive - 4.2 km
  • SM Mall of Asia - 6 min drive - 4.3 km

Getting around

  • Libertad LRT Station - 3 min drive
  • Manila Pasay Road Station - 7 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 24 min drive

Restaurants

  • ‪Manmaru Japanese Restaurant - ‬1 min walk
  • ‪Little Tokyo - ‬2 min walk
  • ‪Izakaya Kikufuji - ‬1 min walk
  • ‪Shakey’s - ‬2 min walk
  • ‪Shakey’s - ‬2 min walk

About this property

Franchise One Hotel

Hotel near Greenbelt Shopping Mall
Franchise One Hotel provides amenities, such as a coffee shop/cafe and a restaurant. Treat yourself to a hot stone massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • Local cuisine breakfast (surcharge), a round-trip airport shuttle (surcharge) and books
  • Multilingual staff, concierge services and a TV in reception
Room features
All rooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and bidets
  • 21-inch HDTVs with cable channels and DVD players
  • Fridges, daily housekeeping and desks

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 1:00 PM for a fee: PHP 165 to 300 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • White Plate
  • White Plate Cafe

Things to do

  • Books
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 450.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 165 to 300 per person
  • Airport shuttle fee: PHP 950 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 450.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati

Frequently asked questions

Is Franchise One Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Franchise One Hotel?

Self-parking is free at this property.

What time is check-in at Franchise One Hotel?

Check-in begins at 1 PM.

What time is check-out at Franchise One Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Franchise One Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of PHP 950 per vehicle applies.

Where is Franchise One Hotel located?

Located in Makati Central Business District, this hotel is within a 15-minute walk of Makati Medical Center and Greenbelt Shopping Mall. Fort Bonifacio is 1.8 mi (3 km) away. Manila Pasay Road Station is 7 minutes by foot and Gil Puyat Station is 11 minutes.

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Franchise One Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 16 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 23 out of 79 reviews
Rating 4 - Poor. 11 out of 79 reviews
Rating 2 - Terrible. 3 out of 79 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Luc david

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Kazuhiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

HIDEYUKI

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Nov 2019

8/10 Good

Koichi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
立地もよく、静かで良い
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Room comfort
立地上うるさい所かと思いましたが、２重窓になっており、静かでした。
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地とコストパフォーマンス良い。

マカティの常宿。 徒歩1分内にリトル東京,マカティスクエアがあり、数分歩けばモールやコンビニもあるのでロケーションはとても良い。 マッサージやJTV も多い。 このホテルをベースにマカティ市内はもちろんマニラやオルティガスにも足をのばせる。 大通りから10mくらい引っ込んいるので静かです。 部屋はベッド周りに余裕があり、 広く感じる。 虫が以前は時々出没していたが今はなく清潔感が良くなった。 窓が小さいのが残念です。 エアコンがセパレート式なので騒音は気にならない。 スタッフが皆、とても親切で気楽に滞在できるのが最高。 CP がとても良い。
Stayed 2 nights in Jan 2019

10/10 Excellent

HIDEYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

コスパ良い

Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とてもべんり

都心から ちかい
Stayed 7 nights in Jun 2018

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便利
Stayed 4 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

ひとり旅

フロントのお姉さんは愛想良くルームサービスも綺麗にしてるようですが唯一非常に気になったのがゴキブリが多い、その事を伝えたのですが改善されず、出来ない？ ホテルはlittle東京にも近く日本食には困らないのですが相変わらず排気ガスがすごい！
Stayed 8 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

6/10 Okay

HIDEYUKI

Liked: Staff & service, property conditions & facilities, room comfort

清潔感があり、コストパフォーマンス抜群。

客室、ベッド、シャワールームとトイレ全て綺麗に維持されていて清潔感は問題ないが、害は無いと思うが小さいゴキブリが時々見かけられたのが残念。これがなければコストパフォーマンスは抜群。 エアコンもセパレートタイプで騒音がないので快適でした。 冷蔵庫も設置されており買い物をした飲料、食品の保管ができてうれしい。 シャワーも水量、温水共に問題なし。 場所がリトル東京の目の前なのでショッピングや外出にも困りませんでした。 朝食は別料金ですがロビーで食べるか、部屋か選択できるので朝早いチェックアウトでしたので ルームサービスで部屋で食べるのが便利だと思う。 何より、スタッフがフレンドリーでとても親切なので気楽に宿泊できました。
Stayed 2 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worse hotel

really bad!
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Rocky, Tokyo

このホテルに泊まれませんでした

当日、このホテルにチェックインをしようとした際に徒歩数分の他のホテルに誘導されました。理由はホリデーだから部屋が無いと言う事でした。
This review was submitted before 2018 and has not been verified.

4/10 Poor

N, Pampanga

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Affordable hotel in a good location but...

I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
This review was submitted before 2018 and has not been verified.

4/10 Poor

eddie, eddie-dallas-TX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located.

Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

エアコンが・・・

5日間滞在しました。エアコンは入室時に自動起動するはずですが毎回スイッチが入らず、その都度フロントから来てもらってリモコンで電源オンするという事に・・・。さすがに3日目からはリモコンを常備してくれました。それ以外は料金は安いし及第点です。