Reception
Check availability

Reviews of Hotel Sogo LRT Monumento Station

2 out of 5
Hotel Sogo LRT Monumento Station
5th Floor, LRT Northmall, Rizal Ave. Extension, Caloocan, Manila

Reviews

5.6
Rating 10 - Excellent. 5 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 3 out of 20 reviews" "
Rating 2 - Terrible. 7 out of 20 reviews" "

5.2/10

Cleanliness

5.6/10

Staff & service

7.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

DUANE, BRAMPTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Close to supermarket, shops, transportation and of course access to LRT
Stayed 3 nights in Jan 2023

6/10 Okay

Sammy Jr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service was great. The surrounding area is urban which I didn't expect. The 1st room they gave us has a smell of exhaust. I did requested another room which they did accommodate me and all was good.
Stayed 1 night in Sep 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad expirience about service I will never go back here
Stayed 5 nights in Nov 2021

10/10 Excellent

skylar

Stayed 7 nights in Mar 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms are not soundproof. Can‘t connect to wi-fi
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Kevin

Nice place and staff. Good value
Very pleasant and clean. Bathroom was very clean and spacious. Staff was very helpful with pleasant dispositions. Good value and convenient to transport in national capital region. WiFi was strong an fast. Very good selection of channels on the cable. I would definitely get a room there again.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
view before u stay
area is crowded, parking is shared with PUJs,, food is expensive but there are fastfood downstair as options,
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms rented by the hour
This was not a good choice! Security at the front lobby was heavily compromised by a fire extinguisher used to prop open the rear fire exit all night allowing people in and out. Room door alarms were constantly sounding and at least one hooker argued with her client in the reception area. In case you have not already guessed. This is not a family hotel. I think the fact that you can rent rooms by the hour, explains what type of hotel this is. If you wanted your room cleaning you had to ask for it to be done and then wait until completed. The quality of the food was acceptable and the service was good.
Stayed 5 nights in Jul 2017
Response from Sev Vicenta on 21 Sept,2017
Thank you for your comments... We appreciate what you want us to improve sir/mam and we are not stopping doing our best to improve our services. We also accept families who comes from different places here in our country because we want to instill to our guests that our hotel is a family oriented organization actually as a new hotel manager of this branch i instructed my staff to give discount, special discount if needed for those family checking in specially late night for them to have a good rest. Again we really appreciate your comments, God bless and have a nice day... I hope to see you again on my branch...

2/10 Terrible

Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel like prostitution place and employees are so arrogant
Good day sir.. I'm really sorry for what you felt or experience on your last visit on our hotel. Thank you for such a honest comment sir, as a new hotel manager of this branch i promise that we will not stop on improving our products and services. We hope to see you again on our branch sir... Again sir thank you for your comment, its a big help on our part and in return for us to give our guests a excellent service. God bless...

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!
We booked a hotel room here for a guest and had a very poor experience to say the least. The hotel staff was very undertrained and extremely ignorant about everything. We booked the room online through a reputable third party website, and were told by the hotel that our booking didn't exist in their system. Everytime we had a question over the phone, even about something simple, we had to be placed on hold so the person could check with their supervisor. They ended up charging our guest for a night for which we had already paid. Our guest had to check out of the hotel a day early, but we had already paid for the following day, and they refused to issue a refund for a night on which our guest would not even be there anymore. All in all, it was a nightmare. Save yourself the headache and stay somewhere else. Also, Expedia was less than helpful when it comes to trying to get a refund as well. They kept claiming that they could not get through to the hotel by phone, even though whenever we called, we got through right away. In the end they said they could do nothing to issue us a refund because the hotel denied the refund request. Again, stay away from this place!

2/10 Terrible

Girlie, K

Disliked: Cleanliness, property conditions & facilities, room comfort
Toilet doesn't flush well
Staff was friendly but towel and bed sheets are old and dirty white in color, no wifi inside room, shower flow is weak, toilet doesn't flush well, drainage is clogged...

4/10 Poor

HIROMITSU

Stayed 1 night in Mar 2022

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
交通が便利。 検疫の指定ホテルになっているので便利。
Stayed 9 nights in Sep 2021

2/10 Terrible

KOICHI

Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2021

8/10 Good

ken, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice good staff but elevator doesn't work another ok
Stayed 1 night in Jul 2017
Response from Sev Vicenta on 21 Sept,2017
Thank you for your comments sir. We always do our best to give you good, excellent service. Hope to see you again on our Hotel. God bless....

4/10 Poor

Fabian

Disliked: Cleanliness, staff & service, property conditions & facilities
War nicht so schön abgelegen laut unübersichtlich

2/10 Terrible

Joseph, Saint pierre du Perray france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne jamais aller chez sego hôtel
Je n'ai pas pu dormir ils font les travaux en pleine nuit ils commencent à minuit et mal grès mes appels rien y fait juste pour quitter la chambre je demande le remboursement

4/10 Poor

しげる

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
安いけど
日本のラブホテルの様なところでした。カップルでの利用ならよいかもしれませんね。近くのモニュメント駅にも同じ系列のほがあります。