Balcony view

Reviews of KL Executive Greenbelt KLX

3 out of 5
KL Executive Greenbelt KLX
117 Gamboa St., Legaspi Village, Makati

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 95 reviews" "
Rating 8 - Good. 17 out of 95 reviews" "
Rating 6 - Okay. 1 out of 95 reviews" "
Rating 4 - Poor. 2 out of 95 reviews" "
Rating 2 - Terrible. 1 out of 95 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Ranauld, North Hills

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There is really no “front desk” to attend to guest needs; there is a property manager with limited accessibility; corridors are poorly maintained; room has a closet but no storage drawers; don’t expect hotel-like amenities
Stayed 7 nights in Apr 2024

10/10 Excellent

Ginalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We canceled the rest of our stay from another rental and returned to KLX group . Joven even drove us to our next rental. When we couldn’t stand it due to unbearable odor, I texted him that we are going back to their property and he offered to pick us up. Joven and his team went above and beyond. From the housekeeping service and their management team’s experience of communication, I was very satisfied with their attentiveness , it’s so amazing how they responded, and are very efficient and professional! Definitely staying with the KLX Group again when we go back to the Philippines. Thank you again!
Stayed 3 nights in Mar 2024
Response from CORA on 8 Apr,2024
Thank you so much for your great review. Have shared this with the housekeeping staff.We are extremely delighted that you appreciated/loved the services rendered by our team. It has been a pleasure to serve all our guests, our valued clients like you.Looking forward to your next visit to the Philippines.Kindest regardsManagement and staff of KL EXECUTIVE GREENBELT KLXBY Ms. Cora

10/10 Excellent

Ginalyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Joven and his team were on top of their game. If you message them, they respond right away. I will definitely contact them to stay again in their unit when I return again to the Philippines.
Stayed 8 nights in Mar 2024
Response from CORA on 22 Mar,2024
THANK YOU so much for taking the time to give us a review. It was nice to hear that you found our services to be impressive. We will share your feedback with our staff as they worked hard to provide excellent services and helpful info to our guests.We hope to have the pleasure of welcoming you back in the future.Warmest regardsKL EXECUTIVE GREENBELT KLX

10/10 Excellent

Rhoda Abis

Travelled with family, Travelled with group
Liked: Cleanliness
The room is nice and clean
Stayed 2 nights in Feb 2024
Response from cora on 17 Feb,2024
Thank you for taking the time to leave a review of your recent stay.It is nice to hear that you loved our location, and found our services impressive.We will share your feedback with our staff as they worked hard to provide excellent service & helpful information to our guests.Thank you once again for chosing to stay with us and hope to have the pleasure of welcoming you back in the future.Ms. Cora

10/10 Excellent

xavier

Stayed 3 nights in Jan 2024
Response from Cora on 17 Feb,2024
We are delighted that you loved our rooms/services/facilities. Thank you for sharing this review.Looking forward to welcoming you back for another exceptional stay.Warmest regardsManagement and staff of KL EXECUTIVE GREENBELT (KLX)By" Ms. Cora

10/10 Excellent

Marjorie Espiritu-

Stayed 15 nights in Dec 2023
Response from Cora dela Rosa on 22 Jan,2024
Thank you so much Ms. Marjorie for taking time to give us a review. We are extremely glad and pleased that you loved our unit, its location and proximity to shopping centers.We always find ways and means for improvement also on our staff services.Looking forward to have you back in your next travel.Warmest RegardsKL EXECUTIVE GREENBELT (KLX)

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from cora on 28 Dec,2023
Thank you Ms. Ramos for your review. We are glad, that you love the location. We look forward to your next visit.Management n staff of KL executive Greenbeltby Ms. Cora

10/10 Excellent

Rizel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
our stay was nothing but pure pleasure! Our family enjoyed our stay and the kids enjoyed the pool. Hopefully they get to have a heated pool since it was real cold when the kids used it.
Stayed 1 night in Dec 2023
Response from Cora on 25 Dec,2023
Thank you so much Ms. Rizel for your review. We will always do our best to find ways to further improve not only our services, but as well as our units, facilities.Looking forward to having you back.Happy Holidays from the Management and Staff of kL Executive Greenbelt (KLX)By Ms. Cora

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property management was prompt and efficient
Stayed 3 nights in Dec 2023
Response from Cora on 25 Dec,2023
Thank you so much Ms.Emily for your review and glad that you like our services. We always look for ways and means to futher improve our units, our services, as well.Looking forward to your next visit.Merry Christmas from the Management and Staff ofKL EXECUTIVE GREENBELT (KLX).By Ms. Cora

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have love to stay one more day with them but had a hard time rebooking.
Stayed 3 nights in Nov 2023
Response from Cora on 8 Dec,2023
Thank you so much for your review. We always look for improvement not only in our facilities, but as well as our services.Looking forward to have you back again.Warmest regards and MERRY CHRISTMAS FROM THE MANAGEMENT & STAFF OF KL EXECUTIVE GREENBELT (KLX)

8/10 Good

Adrain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay, and i believe i shall stay again
Stayed 3 nights in Nov 2023
Response from Cora on 17 Nov,2023
Hello Mr. Adrain,Thank you so much for your review. We are glad and pleased that you enjoyed your stay. We at KL Executive Greenbelt, always find ways and means to further improve not only our facility, cleanliness, but also the service of our staff.Looking forward to your next stay.Warmest regards from all of us.

10/10 Excellent

Antonina

Stayed 4 nights in Sep 2023
Response from CORA on 13 Nov,2023
Thank you so much for giving us a nice review. Our goal and vision is continuous improvement on our units and training of our housekeeping. We sincerely hope to see you again in your next trip to the Phils.Warmest regards from all of us.KL EXECUTIVE GREENBELT (KLX)

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had surgery done on my feet while in Manila....they accommodated me in every way. The staff was excellent! Will stay here again.
Stayed 1 night in Sep 2023
Response from Cora on 19 Sept,2023
Thank you Mr. Joshua for your review. We are extremely pleased of your recommendation. Our staff sends their appreciation, and rest assured, we will always continue to find ways and means for more improvement. Hope to see you again in one of your future trips in the Philippines. Warmest regards .

10/10 Excellent

Pablito

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The minute we entered the property our experience was positive. The check-in was very fast and Dhes our main contact person was wonderful. Every request we had were immediately acknowledge and attended too in a very and I mean very very short time. They have a very good support team that work well with each other. The property sits in the heart of Makati central district and close to the best malls in the area (Greenbelt, LandMark, Glorieta, Rustans and SM city. There is also a Sunday market across the property and a park across the street. A supermarket is 5 minute walk away. I highly recommend that you stay with them.
Stayed 8 nights in Sep 2023
Response from Cora on 19 Sept,2023
Management and staff are thankful for your review and kind words. We are also extremely pleased of your high recommendation.We will continue to find ways for improvement to better serve our valued clients like u.Looking forward to have you back in your next visit.Warmest regards.

10/10 Excellent

Noriaki

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The loft room was super comfortable and worthy to stay.
Stayed 2 nights in Sep 2023
Response from Cora on 17 Sept,2023
Dear Mr. Noriaki,We are glad that u loved our loft. Looking forward to have you again in your future trips to the Philippines.

10/10 Excellent

Alexie

Liked: Cleanliness, amenities, property conditions & facilities
Good location, safe, near to shops and groceries. Easy to locate and staff are accommodating.
Stayed 3 nights in Aug 2023
Response from Cora on 10 Sept,2023
Thanks for taking time to give us a rating. We are glad and pleased that you find the location accessible, and rest assured that our staff will always be at your service.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, room comfort
Great Hotel Definitely recommend!
We loved it. I was surprised at a cash deposit but ok. Everything worked had hot water and proper a/c. Everything was clean and tidy. Free amenities in the room as well. (Chips and snacks) we really enjoyed the pool. The staff were simply wonderful. Friendly and helpful. Love them There wasn’t a restaurant but the restaurant next door was great I would stay again. I would recommend that they replace the dated lobby furniture and stop the beeping thing.
Stayed 3 nights in Aug 2023
Response from Cora on 29 Aug,2023
Thank you so much for taking time to give us a review. We are extremely pleased that you loved the cleanliness of our rooms, as well as the services of our staff.

10/10 Excellent

Marianne

Stayed 3 nights in Aug 2023
Response from Cora on 10 Sept,2023
Thanks for rating us. Our staff will always be at your service.

10/10 Excellent

Anne Kristine

Stayed 5 nights in Jul 2023
Response from Cora on 18 Aug,2023
Thank you Ms. Anne Kristine for your review. We are pleased that you loved our facility. We will always make sure that our units are well maintained, clean and sanitize, and our staff always ready to serve you. Looking forward to your next visit.Management and staff of KL Executive Greenbelt KLX

10/10 Excellent

Stuart

Great customer service
The accommodation was very good and the location is great. Great restaurant next door. But above all the service was amazing.
Stayed 1 night in Jul 2023
Response from Joven on 19 Jul,2023
Dear Mr. Stuart, Thank you for taking time to share the valuable feedback of your stay at our property. Its a pleasure to know that you relaxed and enjoyed our service during your stay and for acknowledging our location which we do take pride in. The team looks forward to welcoming back here in KL EXECUTIVE soon. Best regards;Joven Ortelano

10/10 Excellent

Steve

Stayed 1 night in Jul 2023
Response from Cora on 1 Aug,2023
Hello and thank you so much for the review which we shared to the staff. We are pleased that you loved our place, services and looking forward to have you back.

10/10 Excellent

Hazel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very impressed by this property! Wonderful view of Makati, very clean, walking distance to mall/restaurants and extra perks of snacks and water is appreciated. Thank you for a great stay!
Stayed 3 nights in Jun 2023
Response from Cora on 9 Jul,2023
Thank you so much Ms. Hazel for your review. We are extremely pleased that you had a great stay. We look forward to have you back.Warmest regards from all of us

10/10 Excellent

Florendo

Stayed 1 night in Jun 2023
Response from Cora on 20 Jun,2023
Thank u so much in behalf of the management and staff.Rest assured we will continuously do our very best to better improve not only our services, but maintain cleanliness of our units. Looking forward to have you back again.

10/10 Excellent

Florendo

Travelled with family
Liked: Cleanliness, room comfort
Relaxing stay
The check in process was a breeze and the host Joven did a great job welcoming our family and made sure we were comfortable and settled in. He even personally parked our car in the garage. Loved that loft with the city view and was newly renovated. I’ll surely stay there again when in Makati. Kudos to Joven and staff.
Stayed 1 night in Jun 2023
Response from CORA on 18 Jun,2023
Thank you for taking time to give us a review. We are glad that you loved our unit and the services of our staff. We will always continue to improve both and we look forward to have you back again.

10/10 Excellent

Eleonor

Stayed 3 nights in Jun 2023
Response from Cora on 6 Jul,2023
Thank you so much for your review. We are glad you love our place, its amenities, location and service. Looking forward to your next visit.

10/10 Excellent

Jennifer, Agat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
30th Floor room was perfect for my family.
Stayed 1 night in Jun 2023
Response from cora on 16 Jun,2023
tHANK YOU SO MUCH FOR YOUR REVIEW AND WE ARE GLAD YOU LOVED OUR ROOM. We will always find ways and means to improve our services and keep our units in excellent condition. Looking forward to your next visit.

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, room comfort
BEST PLACE TO STAY AT MAKATI!
Safe, very cleaned, location and best accommodation ever!!! Highly recommended especially with family vacation!
Stayed 8 nights in May 2023
Response from Cora on 8 Jun,2023
Thank you so much for taking time to give us a review. We will always find ways and means to further improve our services. Looking forward to your next visit.

10/10 Excellent

Criza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked this one for my daughters birthday and she showed me everything on video. Everything looked really nice, neat and clean. She were so much happy there which is very important to me and that we decided to book another day. Also they prepared decoration and a cake for her birthday. Definitely will book again whenever we need it. Highly recommended!
Stayed 1 night in May 2023
Response from Cora on 21 May,2023
Thank you for your review. We are glad that you loved the simple birthday decor/cake prepared.We will always find ways and means for more improvement.Looking forward to your next visit.The management & staff of KL EXECUTIVE GREENBELT (KLX)By Ms. cora

10/10 Excellent

Kevin Christian

Stayed 2 nights in Apr 2023
Response from Cora on 29 Apr,2023
Thank you Mr. Kevin Christian for taking time in giving us a very good review.We will continue to improve not only our services and rooms, but continuous training to our staff to maintain or exceed the level of expectations from our valued guests, like u.Looking forward to your next visit.Warmest regards from the Management & Staff.

10/10 Excellent

Lai Ping, SINGAPORE

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I would like to thank Jovan and Desiree for their great help and smooth check in & out during our stayed in this property. Location of the property is good with walking distance to shopping mall & many eateries near by.
Stayed 3 nights in Apr 2023
Response from Joven on 20 Apr,2023
Thank you so much for the review, rest assured that we will continuously improve our services and training of staff looking forward to have you back.Regards;Joven Ortelano

8/10 Good

Fe

Travelled with family
Liked: Cleanliness, room comfort
Great Place
The unit was beautiful and clean. The plugs for the water kettle and microwave does not fit to the outlet and there was no adapter for it. They have a stove so we use that to heat water and coffee and we were only there for 1 night so its not a big issue
Stayed 1 night in Mar 2023
Response from Ms. Cora on 7 Apr,2023
Thank you so much for the review, We apologize for the inconvenience. Rest assured, that we will continuously improve our services and training of staff.Looking forward to have you back

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
To-notch service with fantastic amenities in an amazing location
Stayed 5 nights in Mar 2023
Response from Joven on 3 Apr,2023
Its our pleasure to have you at klexecutive greenbelt, we are delighted that you enjoyed our executive queen room. Hope to see you again soon, keep safe always.Regards Joven Ortelano

10/10 Excellent

Vilma

Liked: Cleanliness, property conditions & facilities
Personalized services and prompt response and action to our requests .
Stayed 12 nights in Mar 2023
Response from Cora on 27 Mar,2023
Hello Vilma,Thank you so much for your review. Rest assured, we will always find ways and means for more improvements not only on our services, but as well as maintaining the cleanliness of our units.Looking forward to have you back in your future travels.

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
This place is fantastic! Excellent rooms, wonderful service, great amenities, and an amazing location next to the park and great restaurants.
Stayed 3 nights in Mar 2023
Response from Cora on 27 Mar,2023
We are extremely pleased for your review and have shared it with our staff. We look forward to your future trips to the Philippines.A big thank you from all of us here at KL EXECUTIVE GREENBELT KLX

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
Had to wait for the water in the shower to get warm/hot....but otherwise EVERYTHING else was super and the staff FANTASTIC!!!
Stayed 20 nights in Feb 2023
Response from Cora on 14 Mar,2023
Thank you Mr. Siroky for taking time to give us a review.We will look into that matter and rest assured, same wont happen again. We will always find ways and means for more improvement to better serve our valued guests, like you.Warmest regards,Ms. Cora

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, room comfort
Nice place
Very well located, easiest check in ever. Overall very nice place. Wished I could have found it a long time ago.
Stayed 1 night in Mar 2023
Response from Joven on 12 Mar,2023
Its our pleasure to have you at KL EXECUTIVE GREENBELT, we are delighted that you and your family enjoyed our executive loft with the high celling at the dining area. Hope to see you again soon.Duty Manager Joven C. Ortelano

8/10 Good

Raymond

Liked: Cleanliness, room comfort
Great place to stay
The location was super convenient, with just a short stroll to Greenbelt Mall. Very clean and tidy with all staff very friendly and as helpful as they could be. There was an issue with the aircon, but was soon rectified with out any hassles. Would stay again and highly recommend :)
Stayed 5 nights in Feb 2023
Response from Joven on 12 Mar,2023
Its our pleasure to have you at KL EXECUTIVE, we are delighted that you and your family enjoyed our executive loft family view with the high celling at the living room area . Hope to see you again soon.Duty Manager Joven C. Ortelano

10/10 Excellent

Matt

Stayed 5 nights in Mar 2023
Response from cora on 27 Mar,2023
Thank you so much Matt for finding time to rate us. We will always make sure that our units are well maintained and continue to provide trainings to our staff for better service.From the management and staff, a big thank u.By Ms. Cora

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, room comfort
Awesome!
Wonderful stay. Roomy, clean, comfortable. Pool was chilly, but fun. Kids were amazed at our loft room. Only bummer was pool was closed on Mondays, our check out day, for cleaning.
Check out morning.
Stayed 1 night in Mar 2023
Response from Cora on 7 Mar,2023
Thank you Mr. Bartlett for taking time to give us a wonderful review. Rest assured, that we will always find ways and means to further improve our services, facilities, and cleanliness.Hope to see you again in your future trips.Sincerest thanks from the Management and Staff.Cora dela RosaKL EXECUTIVE GREENBELT (KLX)

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, room comfort
Great Stay
Spacious room, clean and complete amenities. Nearby Greenbelt 1 and Legaspi Sunday market. We had a great stay. The only minor incident was it took 15 minutes before we got a parking slot.
Stayed 1 night in Feb 2023
Response from Cora on 27 Feb,2023
Thank you so much for your great review. Rest assured that we will do our very best to further improve our services and facilities.

10/10 Excellent

marlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I like a personalize service. from check in to check out. every request is attended fast👍whatever is missing or lacking in the room can be requested. needed to put up hooks for towels in the bathroom.
Stayed 1 night in Feb 2023
Response from joven on 4 Feb,2023
Dear Ms. Marlene,Its our pleasure to have you at KLX, we are delighted that you and your company enjoyed our Executive loft garden view with the high ceiling at the living room area. Hope to see you again soon. Keep safe always.

8/10 Good

Wilfredo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room itself is very clean and comfortable but they should have a separate reception desk for the KL X because there was a confusion when I we checked in the reception desk cannot find my name there are two Managemt.
Stayed 1 night in Jan 2023
Response from Andrew Duty Manager on 28 Jan,2023
Thank you Willie for taking time to write us. Am truly sorry for the confusion. Yes, KL Executive is a separate entity offering Executive Level Service for all our guests. We do in room check ins and check out. This avoids the long wait in the lobby area. We communicate with our guests solely by instant messaging to keep our service responsive and agile. The Reception is used by KL Tower Serviced Residences which run by another management.

10/10 Excellent

Tet

Liked: Cleanliness, amenities, property conditions & facilities
I love the unit where we stayed - not just with kitchen/dining but likewise, with a loft! I love the “butler style” service. It’s a white glove service! It’s very personalized! Kudos to the team! I will stay with them again!
Stayed 7 nights in Jan 2023
Response from Andrew on 26 Jan,2023
Good Evening Ms. Tet. Thank you so much for staying with us. It was our pleasure serving you and your family. Yes our loft unit has a certain character that many love. The High Ceiling, the Movie Streaming and the Makati View are very memorable. Hope to see you soon :)

10/10 Excellent

Cherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was pleasantly surprised with the place. Our unit is clean, new & very modern. Joven, one of the staff, is super helpful. They provide full service like a hotel. I called for blanket at almost midnight & it came right away. And of course, the location- close to Greenbelt, hence close to all retail you can think of as well as restaurants. Highly recommended! Wish we stayed longer. Would definitely stay there again when we go back to Manila.
Response from Joven Duty Manager on 15 Jan,2023
Good day Ms. Cherry, Its our pleasure to have you at KL EXECUTIVE. We are delighted that you and your family enjoyed our Executive Loft City View. With a high ceiling, it highlights the skyline of the city which gives a distinct character compared to our regular rooms. Hope to serve you again soon.

10/10 Excellent

Juanita, Rancho Cucamonga

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the loft unit we booked at KL. Management was very helpful, friendly and accommodating. We only wish we were able to stay longer. We will definitely choose to stay there next time.
Response from Joven on 9 Jan,2023
Hi ms. Juanita, thank you for your review. We will continuously improve our service

8/10 Good

May

Liked: Cleanliness, room comfort
Staff very accommodating, especially Andrew.
Stayed 1 night in Dec 2022
Response from Joven on 9 Jan,2023
Hi ms. May, thank you for your review. we will continuously improve our service.

8/10 Good

Kshitij, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
Good service, clean locality, helpful staff.
Stayed 1 night in Sep 2022
Response from CORA on 10 Oct,2022
Thank you so much for taking time and give us a review.We will continuously improve our service, through more training, and keep the units extremely clean.We look forward to having you again in one of your trips.Thanks from the Management & Staff of KL EXECUTIVE GREENBELT (KLX)

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities, property conditions & facilities
I liked that the hotel was walking distance to local malls
Stayed 10 nights in Jun 2022
Response from cora on 20 Jul,2022
Thank you so much for your review. We are continuously doing improvement so we could better serve our guests, our valued clients. Looking forward to your next visit. Warm regards from the Management & Staff of KL EXECUTIVE GREENBELT (KLX)

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2022
Response from Cora on 2 Jul,2022
Dear valued guest, Thank you for the rating you have given us. KL Executive Greenbelt (KLX) will always find ways and means to improve our services, in order to give our guests with the best quality service. We sincerely hope that you will consider us again in your future travels. Warmest regards KL EXECUTIVE GREENBELT (KLX)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the place is good and decent. Airport transfer for free is especially appreciated. Location next to the skyway makes this accommodation a gem in traffic-plagued Makati.
Stayed 4 nights in Nov 2019
Response from Cora on 26 Dec,2019
Dear Valued Guest, Thank you so much for your review. We continuously find ways and means for improvement. Hope to see you again in one of your future visits. KL EXECUTIVE GREENBELT (KLX) By: Ms. Cora dela Rosa