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Reviews of OYO 115 Northridge Mansions

2 out of 5
OYO 115 Northridge Mansions
60 Rd 13, Project 6, Quezon City, Manila

Reviews

7.6

Good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 19 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 5 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Divina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 23 nights in Aug 2023

6/10 Okay

Niccolo Sebastian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not so good on the inside
the entire room had a funky smell, and we had to buy deodorizers to combat it at the time also, only one was working the housekeeping for the entire building which didn't help their case it also didn't have any windows to speak of
Stayed 3 nights in Jul 2023

8/10 Good

Niccolo Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
An okay stay for the price
You should expect to not have any view from the windows, depending on which room you get. However, for its price, it makes sense. The room was clean and tidy, and room service was available.
Stayed 3 nights in Jun 2022
Response from Ammy on 10 Jul,2022
Hi, we are glad to see that you liked our services. Looking forward to hosting you soon. Regards, Amelia.

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Ammy on 11 Jun,2022
Hi, Edgardo! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Simon on 11 Jun,2022
Thanks for the positive rating, Edgardo! Hope to welcome you again soon. Regards, Simon

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2022
Response from Jane on 1 May,2022
Hi, Edgardo! Glad to see that you have rated us positively. Do give us more chances to delight you in the future. Regards, Jane!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Jason on 12 Apr,2022
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jason

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022
Response from Noah on 8 Apr,2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Amelia.

8/10 Good

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Cheshta on 7 Apr,2022
Hi, Edgardo! Thanks for rating our service. Looking forward to hosting you again soon with a pleasant experience. Regards, Ivy

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Pleasing stay but could have been better
The room was spacious and well-kept, however we had a few encounters with roaches over the duration of the stay, and even after having had the room cleaned. The blinds on the window does not go up as it should because a portion of it was broken.
Stayed 3 nights in Mar 2022
Response from Jon on 1 Apr,2022
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Jon

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I saw at least 3 cockroaches. And the room smells like molds.
Stayed 1 night in May 2021
Response from Leo on 27 May,2021
Hi, we are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Alex

10/10 Excellent

SARAH JANE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from James on 31 Mar,2021
Hi, Sarah! Thanks for rating us. We will make more efforts to serve you even better next time. Have a great day ahead. Regards, James!

8/10 Good

Joven

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Leo on 28 Jan,2021
Thanks for the positive rating, Joven! Hope to welcome you again soon. Regards, Barbara

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Room above expectation. Guests need to be aware that there are no facilities, no 7/11, no stores, no restaurants in the area. However it is a very small ride to the nearby mall complexes or a 15 min walk.
Stayed 1 night in Dec 2020
Response from Leo on 29 Dec,2020
Hi, Jim! Thank you for sharing your feedback. We have cascaded the same to our concerned team to keep up with your expectations. Have a great day! Regards, Barbara

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A convenient budget budget hotel option if you have business in Diliman. It's just 5-10 mins away from SM North EDSA where the transit terminal is. Pretty basic but good. Note the rooms do not have windows and no international cable t.v. WiFi is okay. A big room to improve for the hotel is the consistency and activeness of hotel staff in making guests feel welcome. Only some staff actively greet guests. Also, I had a problem with the vending machine and asked the front desk for assistance. The staff simply said she can't help. She should at least offer solutions or sympathize since the vending machine is in the hotel area. I don't blame her; staff should be taught by management how to deal with it. I had worked as HR in a hotel before and had experienced many hotels. Active customer service is basic if you want people to happily reccomend your hotel to others. Caution: The neghborhood is not well lit at night but was fine and quite.
Stayed 5 nights in Nov 2019
Response from OYO on 8 Nov,2019
Hi, Thank you so much for the positive rating. It seems that you are not completely satisfied with our services, we have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Regards, Kevin

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel at this rate. Hope they will provide the same rate to the repeated customers.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
I like the secured parking
Stayed 2 nights in Jul 2019
Response from Wini on 22 Jul,2019
Charmed to see you loved our services, Have a pleasant day ahead :) Regards,Winisha!!

10/10 Excellent

Dindo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll come back and stay again
An awesome place worth staying very quite I slept sound. Quite an excellent customer service.
Stayed 3 nights in May 2019
Response from Ravneet on 24 Jun,2019
Loved to hear this, Dindo! It’ll be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Ravneet

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2019
Response from Ravneet on 24 Jun,2019
Hi David! For us, guest experience is prime. It feels great to see you had a nice one. We’ll feel obliged if you give us a chance to serve even better. Have an amazing day ahead. Regards, Ravneet

8/10 Good

Star

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business trip
Easy booking, good location, friendly people.
Stayed 1 night in Mar 2019
Response from Ravneet on 24 Jun,2019
Thanks for such a lovely review, Star! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ravneet

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony great view. Staff nice. Very helpful showing where stores and food
Stayed 3 nights in Apr 2019
Response from Ravneet on 24 Jun,2019
Thank you for rating us with such awesome words, Roderick! We’ll strive to keep up with your expectations always. Regards, Ravneet

8/10 Good

Mayjee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Ravneet on 25 Jun,2019
Glad to see that you have rated us positively, Mayjee! Do give us more chances to delight you in the future. Regards, Ravneet

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Switched hotels
Tiny insects all over the room. No remote for television had to feel around behind it to turn it on. I went to different hotel after a few days.
Stayed 7 nights in Apr 2019

8/10 Good

Mayjee

Liked: Cleanliness, property conditions & facilities, room comfort
There were no staffs who helped me carry with 4 luggages
Stayed 2 nights in Mar 2019

10/10 Excellent

IEUFAKA EDOUARD-JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This establishment is located in Quezon City area, on a quite side street.
Stayed 1 night in Mar 2019
Response from Ritesh on 14 Mar,2019
Love to hear this, Ieufaka! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :)Regards, Ritesh

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Neither I no my Taxi Driver could find the place. Stayed elsewhere
Stayed 1 night in Mar 2019
Response from Ritesh on 11 Mar,2019
Hi, Guest! Sorry for the trouble you faced. We've duly noted your feedback and ensure you an amazing stay next time. Have a nice day ahead :)Regards, Ritesh

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
...
...it was a short stay but worth it...
Stayed 1 night in Mar 2019
Response from Ritesh on 5 Mar,2019
Thank you for the appreciation, Guest! We hope to give you a consistent service every time.Regards, Ritesh

10/10 Excellent

Andrew Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room with massage parlor on site.
Great stay for the price. Clean room with WiFi and all expected amenities. There is even a Massage parlor on premises with reasonable rates and a wide variety of treatments including hot stone and lomi lomi.
Stayed 2 nights in Feb 2019
Response from Ritesh on 25 Feb,2019
Thanks for such a lovely review, Andrew! Delighted to know you liked our services. Hope to welcome you again soon.Regards, Ritesh

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was very friendly, plus I was able to be massage also which was needed after my 18hr flight. Very nice reception lady, WiFi was excellent.
Stayed 3 nights in Feb 2019
Response from Ritesh on 15 Feb,2019
Hi, Patrick! We are glad to see you liked our services. Keep this love coming :)Regards, Ritesh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, wide room, extra open space
Stayed 1 night in Nov 2018
Response from Ritesh on 12 Dec,2018
Love to hear this, Guest! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Ritesh

8/10 Good

seongwoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
쾌적함
침구류가 너무 포근하고 상태가 좋아 정말 편안한 시간을 보냈습니다.
Stayed 1 night in Oct 2019
Response from OYO on 30 Oct,2019
Hey Seongwoon!, We always love to hear from you. Happy to know that you liked our services. Thanks a ton for staying with us. Looking forward to hosting you soon :) Regards, Team OYO

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
La struttura non aveva niente di speciale ma molte cose negative 1) senza frigorifero 2) il condizionatore era privo di remot control 3) il materasso scadente troppo molle 4) la tenda non oscurava completamente la luce passava lo stesso 5) il televisore senza telecomando solo telecomando del decoder per cui mk dovevo alzare dal letto per spegnerlo completamente
Stayed 3 nights in Jul 2019

4/10 Poor

Aron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Ritesh on 26 Mar,2019
Hi, Aron! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future.Regards, Ritesh

6/10 Okay

Verified traveller

Struttura non proprio delle migliori
La struttura non è proprio delle migliori, il bagno era piuttosto vecchio poco pulito e mal tenuto, la finestra scorrevole si apriva male. Avrebbe bisogno di manutenzione migliore. Il centro massaggi all'interno della struttura espone un prezzo inferiore differente da quello che poi ho dovuto pagare.
Stayed 4 nights in Mar 2019
Response from Ritesh on 21 Mar,2019
Ciao, ospite! Grazie per aver condiviso la tua esperienza e il prezioso feedback con noi. Faremo del nostro meglio per offrire un'esperienza fantastica durante il tuo prossimo soggiorno. Saluti, Ritesh