This guest caused an incident where he locked his partner out past midnight and refused to open the door despite the calls is concerning. This behavior caused a disturbance and involved security personnel. The partner, in a state of panic, felt compelled to lie to security by stating the resident might be having sleep apnea. This misinformation resulted in further disruption, involving the intervention of 24-hour maintenance to force entry. Rather than leaving a negative review, a sincere apology to the staff, security, and maintenance personnel would demonstrate respect for the community and acknowledge the trouble caused

Thanks.

As expected for someone who was rude and entitled. The address was communicated several times. You called several times, The customer service called several times and several days to get the address. How many times do you need to call jus to get the address? Perhaps, next time try to save you air miles so you can book to a five star hotel and not be a micer.

You were upgraded to one bedroom suite from studio room and yet you were disappointed. You broke the bed and it was replaced the next day and yet your still disappointed. I asked you to cancel your booking on you first night for a full refund, and even offer you that night and the following night free until you find another place to stay, however, you said you will stay and once again, you were trying to abuse us by asking to be transferred to another one bedroom unit facing the Manila bay. You're such a thick and two faced person to ask for a gift and gladly accepted the cake worth 900 pesos. You left two glass broken and lied to me that it was ghost who broke it. I guess a miser like you will always take advantage for small businesses like us. I hope others will read this as a warning to never accept guests like you. Lastly, you broke the bed (14,000) and it was not broken when you arrived. You broke the bidet hose too (1500 pesos). you broke two drinking glasses. If you don't want to pay for those, it's alright instead of lying here between your teeth just because you don't want to pay. You're such a despicable and abusive person that even heaven wont forgive you.