Iberostar, Marsa Alam hotels

"Best Vacation Ever – With One Exception I had an amazing vacation overall! The location was perfect, with the beach and swimming pool both being excellent. Food and beverages were easily accessible and very satisfying. The duration of the trip was just right for relaxation and enjoyment. However, the one downside was the reception. Most of the staff there were unprofessional and not helpful, which was disappointing. The big exception was Mr. Kirllos — he truly stood out with his kindness and professionalism. He was incredibly helpful and made a real difference in our experience. Thanks to him, our stay was much better than it could have been. I hope the hotel takes steps to improve the rest of the reception team."

"Enjoyy"

"amazing. The staff is the highlight - always helpful and always cheerful. The house reef and lagoon are great (although the reef is clearly showing signs of climate change - far fewer fish and much less thriving corals). The massages are great. The gardens are outstanding. It's a real resort but not pretentious. I found it perfect. I extended my two-week stay for an extra two weeks! Very economical for the quality."

"Nice staff, very respectful and provide very good service "

"This hotel was a complete disaster from start to finish. Not only were the rooms filthy, but they also scammed us by overcharging for laundry services. The pathways around the hotel were uneven and dangerous, and the stairs were incredibly slippery. We even witnessed a staff member slip and injure himself! This place is a safety hazard and a complete rip-off. Save your money and stay far away from this hotel."

"I would like to share with you the wonderful time we had over two weeks at the Jaz Riviera. I have been coming to Egypt for over 20 years and have to say the new style of hotels are a great format for European travelers. The hotel and gardens are immaculate and kept very clean. The pool is heated in the winter months as the hotel is only 2 months old. The pool Italian was my favorite with freshly stone backed pizzas and amazing staff who make this hotel. Thanks to the staff in the pool bar for making my trip engaging and welcoming with always attentive service. As the first guest in the hotel I would like to thank managment team for accommodating all my needs and suggestions. Many changes and improvements were made during our stay and the professional approach was fantastic to see. The food really stands out here at this hotel the chefs done an incredible job and always improving the food. Lots of healthy options and variety. The Italian and Asian is wonderful. The staff made our stay here very special. Sometimes you always forget the gardeners and cleaning staff but they keep this hotel so clean and that adds to the experience. The gardens are beautiful just like the beaches. The rooms are such a great space to relax in with state of the art aircon and heating if needed. "

"Amazing experience, very good and well-staffed team and manager Mr Wael pays great attention to every detail. I do travel worldwide and particularly in Egypt across the red sea and i have never came across a great hotel like Jaz Amara. Not to forget about the all inclusive option which was amazing as well. "

"This place is the best hotel in the world due to the incredible staff… Mossab, Nour, Said and Mohammed (ocean blue) were just so kind and made our stay outstanding. The pools, beach, food and rooms were all outstanding… can’t wait to come back."