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Hotel Deli River

4.5 star property

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Photo gallery for Hotel Deli River

Outdoor pool, pool umbrellas, pool loungers
Exterior
Terrace/patio
Terrace/patio
1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Room

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Family Room, 1 Bedroom, Garden View

1 bedroom, premium bedding, down duvets, pillow-top beds

Family Room, 1 Bedroom, Garden View

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 46 sq m
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 Single Futon

View all photos for Honeymoon Suite, 1 Queen Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Honeymoon Suite, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 43 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Garden View

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
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About the area

Map
Jl. Raya Namorambe 129, Medan, North Sumatra, 20356

What's nearby

  • Great Mosque of Medan - 11 min drive - 10.7 km
  • Maimun Palace - 11 min drive - 10.7 km
  • University of North Sumatera - 12 min drive - 8.8 km
  • Medan Mall - 13 min drive - 12.5 km
  • Sun Plaza - 13 min drive - 12.5 km

Getting around

  • Lubukpakam Station - 28 min drive
  • Medan (KNO-Kuala Namu Intl.) - 48 min drive

Restaurants

  • ‪Iwan Cafe - ‬18 min walk
  • ‪Ayam Penyet Arum - ‬3 min drive
  • ‪Mie Sop Kampung Johor - ‬4 min drive
  • ‪Omlandia Dutch-Indies Restaurant - ‬2 min walk
  • ‪Ayam Bakar Tepok - ‬3 min drive

About this property

Hotel Deli River

Luxury family-friendly hotel by the river
Take advantage of free continental breakfast, a free daily manager's reception and a rooftop terrace at Hotel Deli River. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Meeting rooms, luggage storage and tour/ticket information
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Pillowtop mattresses and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 22-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas and electric kettles

Languages

Dutch, English, French, German, Indonesian, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking within 25 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Ecotours
  • Fitness classes
  • Library
  • Outdoor pool
  • Piano
  • Playground
  • Yoga classes

Family friendly

  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet
  • Handrails in hallways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 4 buildings
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator on request
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must transfer via aeroplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Valentine's Day (14 February) Gala Dinner per adult: USD 6
  • Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 24 per person (one-way)
  • Rollaway bed fee: USD 350000.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Does Hotel Deli River have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Deli River pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Deli River?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Deli River?

Check-in start time: 2:00 PM; check-in end time: 11 PM.

What time is check-out at Hotel Deli River?

Checkout is at 11:30 AM.

Does Hotel Deli River provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 24 per person applies.

Where is Hotel Deli River located?

Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Maimun Palace, Rahmat International Wildlife Museum & Gallery and Medan Mall. Sun Plaza and Plaza Medan Fair are also within 9 miles (15 km).

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Hotel Deli River Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 3 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 0 out of 83 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

Very nice boutique hotel with lovely staff very experienced in tours
Stayed 3 nights in Feb 2024

8/10

The hotel was about a 30 minute drive from the city centre.. Many Grab mopeds in the area. The hotel itself was nice with an excellent swimming pool, really a great place to relax and chill! Would recommend the hotel but the city itself.....🙈
Stayed 3 nights in Feb 2025

10/10

Peaceful oasis. Beautiful grounds.
Stayed 1 night in Sep 2024

10/10

Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
Stayed 2 nights in Feb 2024

10/10

An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
Stayed 2 nights in Jan 2023

10/10

The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
Stayed 2 nights in Apr 2023

8/10

Different buildings, situated in a beautiful garden. So when raining, you get soaked. Staff in restaurant is on the slow side, not paying attention whether guests are arriving or like to order. Food is decent. Breakfast starts at 8am, rather late. Bring a good set of earplugs as the surrounding minarets are early and loud. Room interior a bit tired.
Stayed 1 night in Sep 2023

10/10

Stayed 1 night in Jun 2025

8/10

Stayed 1 night in Feb 2025

10/10

Stayed 15 nights in Jan 2025

8/10

Stayed 5 nights in Dec 2024

10/10

Stayed 1 night in Dec 2024

10/10

En entrant sur le terrain de l’établissement, on est charmé par la végétation luxuriante et la propreté des lieux. Le personnel est attentionné et charmant.
Stayed 1 night in Sep 2024

10/10

Stayed 1 night in Sep 2024

10/10

Stayed 14 nights in Jun 2024

6/10

I booked 1 bedroom family suite and they gave me a studio. I am not happy for not getting what I paid. After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me. She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues. After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review. I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked. Beside issues with the room, I think they were happy with their stays.

10/10

Die Anlage ist eher klein und familiär. Es gibt nicht viele Wohnungen. Die Wohnungen sind auf mehrere Häuser verteilt. Man kann dort wirklich zur Ruhe kommen und sich entspannen. Man hat viel Privatsphäre. Das Personal kennt jeden Gast mit Namen und kümmert sich sehr fürsorglich um jeden Einzelnen. Das Essen war unfassbar lecker und frisch. Das Frühstück war sehr liebevoll angerichtet. Es gab immer einen frischen Smoothie aus Früchten aus dem eigenen Garten. Wir haben auch eine Yogastunde mitgemacht, die schon anspruchsvoll war aber wirklich Spaß gemacht hat. Die Umgebung ist leider nicht so toll. Medan hat ansich eher wenig zu bieten. Die Unterkunft ist aber absolut zu empfehlen!
Stayed 3 nights in Oct 2022

10/10

Stayed 3 nights in Mar 2020

8/10

Sehr schönes Hotel im Kolonialstil, in tropischer Gartenanlage. Etwas ausserhalb von Medan, doch ist das Zentrum mit Taxi gut zu erreichen. Restaurant sehr gut. Frühstück mit vielen hausgebackenen süssem Gebäck. Pool sehr erfrischend.
Stayed 2 nights in Feb 2020

10/10

The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
Stayed 6 nights in Dec 2019

10/10

Stayed 2 nights in Sep 2019

10/10

Stayed 2 nights in Sep 2019

10/10

I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Stayed 2 nights in Apr 2019

8/10

Stayed 2 nights in Jun 2019

10/10

Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
Stayed 1 night in Apr 2019