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Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Terrace/patio

Guest reviews

4.6 out of 5 Wonderful
64 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Air conditioning
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationMaimun Palace10 min drive
Popular LocationUniversity of North Sumatera11 min drive
AirportMedan (KNO-Kuala Namu Intl.)31 min drive
Popular LocationMuseum of North Sumatra37 min drive

Choose dates to view prices

  • Deluxe Room

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 2
    More detailsDeluxe Room
  • Family Studio Suite, 1 Bedroom, Garden View

    Room amenities

    • 46 sq m
    • Sleeps 5
    More detailsFamily Studio Suite, 1 Bedroom, Garden View
  • Family Room

    Room amenities

    • 46 sq m
    • Sleeps 4
    More detailsFamily Room
  • Honeymoon Suite, 1 Queen Bed

    Room amenities

    • 43 sq m
    • Lake view
    • Sleeps 2
    More detailsHoneymoon Suite, 1 Queen Bed
  • Deluxe Cottage

    Room amenities

    • 42 sq m
    • Lake view
    • Sleeps 3
    More detailsDeluxe Cottage

About this area

Medan

Located in Medan, Hotel Deli River is in the historical district and on the riverwalk. Travellers who have shopping on the agenda can visit Sun Plaza and Medan Mall. Discover the area's water adventures with nearby rafting, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Medan travel guide
View in a map
Popular Location

What's nearby

  • Maimun Palace - 10 min drive
  • University of North Sumatera - 11 min drive
  • Marian Shrine of Annai Velangkanni - 13 min drive
  • Great Mosque of Medan - 33 min drive
  • Museum of North Sumatra - 37 min drive

Getting around

  • AirportMedan (KNO-Kuala Namu Intl.) - 31 min drive

About this property

Hotel Deli River

Family-friendly hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has an outdoor pool and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, a children's pool and dry cleaning are on-site. All 15 individually decorated rooms provide free WiFi, free wired Internet and pillowtop beds. Guests can enjoy private spa tubs, and other standard amenities include furnished balconies or patios, separate sitting areas and private gardens.
Hotel Deli River offers 15 forms of accommodation which are accessible via exterior corridors and feature private hot tubs and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 22-inch LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Fridges, in-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free RV/bus/truck parking
  • Free nearby parking
  • Pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • Free daily reception
  • Room service available

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool
  • Playground
  • Segway hire/tours

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge (on request)

Conveniences

  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Indonesian

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bathtub combination

Entertainment

  • 22-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge (on request)

Outdoor space

  • Furnished balcony or patio
  • Garden

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Private hot tub
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 1 PM and 11 PM
Express check-in

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staff will greet guests on arrival
Airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 12 per person (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

Guests must transfer to the property via airplane and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Deli River Medan
Hotel Deli River
Deli River Medan
Deli River
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan

Frequently asked questions

Can I cancel my reservation for free at Hotel Deli River and receive a full refund?
Yes, Hotel Deli River offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Deli River cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Deli River have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Deli River pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Deli River?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Deli River?
Check-in is from 1 PM to 11 PM.
What time is check-out at Hotel Deli River?
Checkout is at 11:30 AM. Late checkout is available for a fee (subject to availability).
Does Hotel Deli River provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of USD 12 per person, one way, applies.
Where is Hotel Deli River located?
Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Museum of North Sumatra, Marian Shrine of Annai Velangkanni and Sun Plaza. Medan Mall and Maimun Palace are also within 9 miles (15 km).
4.6
Wonderful
64 reviews
5 - Excellent
42
4 - Good
20
3 - Okay
2
2 - Poor
0
1 - Terrible
0

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra. It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth. Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
Stayed 6 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in Medan
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Stayed 2 nights in Apr 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Sparkling clean room and toilet, quiet place for relaxing, I like it soo much
Stayed 1 night in Apr 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool. Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.
Stayed 4 nights in Feb 2019