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Peppers Docklands

Photo gallery for Peppers Docklands

Primary image
Balcony
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Peppers Docklands

UNESCO Sustainable Travel Pledge

Peppers Docklands

5.0 star property

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • 24/7 front desk
Map
679 Latrobe Street, Docklands, VIC, 3008

Explore the area

  • Popular LocationMelbourne Convention and Exhibition Centre19 min walk
  • Popular LocationMelbourne Central19 min walk
  • Popular LocationCrown Casino and Entertainment Complex20 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)18 min drive

Choose dates to view prices

About this area

Melbourne

Peppers Docklands is located in Melbourne Central Business District, a neighbourhood in Melbourne, and is near a train station and near the bay. Collins Street and Melbourne Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Carlton Gardens and Royal Botanic Gardens. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.

What's nearby

  • Melbourne Convention and Exhibition Centre - 19 min walk
  • Melbourne Central - 19 min walk
  • Crown Casino and Entertainment Complex - 20 min walk
  • Queen Victoria Market - 7 min drive
  • Bourke Street Mall - 11 min drive

Getting around

  • Spencer Street Station - 11 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 18 min drive

About this property

Peppers Docklands

Luxury Melbourne hotel in Melbourne Central Business District, near Collins Street
Along with a fitness centre, this smoke-free hotel has valet parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe. Weekly housekeeping is available.
Peppers Docklands offers 87 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Things to do

  • Access to nearby outdoor pool
  • Fitness centre

Family friendly

  • Access to nearby outdoor pool
  • Free cots/infant beds
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 24 2022 to December 31 2022 (dates subject to change):
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Peppers Docklands Hotel
Peppers Docklands

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 605 out of 990 reviews
5 - Excellent 61%
Rating 4 - Good. 270 out of 990 reviews
4 - Good 27%
Rating 3 - Okay. 69 out of 990 reviews
3 - Okay 7%
Rating 2 - Poor. 33 out of 990 reviews
2 - Poor 3%
Rating 1 - Terrible. 13 out of 990 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.5/5

Property conditions & facilities

4.1/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shower, as big as it was in size, had a very small water stream. The TV kept turning off after 10 minutes, like it was on a timer. Very nice room otherwise, but smaller than expected for the price
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous stay, staff welcoming and friendly. I would recommend Peppers to anyone.
Stayed 1 night in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good size modern rooms. Unfortunately the restaurant bar pool and gym were all unavailable. Understandable give the spate of lockdowns but some arrangements could be made to make it easy to get a coffee / breakfast locally. We felt a little isolated and not very Melbourne.
Stayed 4 nights in Apr 2022

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately, this was a very disappointing experience for myself & my sisters. This getaway was a Xmas present; a girls night out for the 3 of us, rarely done in the past & a time to pause and reflect following the death of a family member during the pandemic. I chose Peppers for its CBD location , but more importantly for the chance to sit by that fabulous pool sipping a cocktail or 2 prior to heading out for the night. Unfortunately, I received a call ONLY 24hrs prior to my estimated check in to inform me that both the pool & gym were closed ( due to a leak with the pool ) ALONG with the bar & restaurant . ( due to staffing shortages ) . I fully understand the implications of the pandemic especially in the hospitality industry, however informing guests of these MAJOR facility closures THIS LATE left no time to find alternative accommodation for the night. Although I could have requested a refund for the booking this was superfluous in this situation. This was particularly annoying as because I had had to change my original booking to this date ( my choice )it had actually cost me MORE to stay this night . More money for less facilities is a poor outcome for the consumer.
Stayed 1 night in Apr 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position and family friendly!
Stayed 2 nights in Mar 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for our needs. Very clean. Very friendly staff. Room very small though and we booked for three adults in a room that said sleeps three. A rollaway bed was added, but had nowhere to go but just past the front door, blocking the entrance to the rest of the room.
Stayed 1 night in Apr 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get to.
Stayed 1 night in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was excellent. Very clean and very quiet,despite construction next door! Staff were amazing and went over and beyond. Highly recommend
Stayed 3 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Disappointed that the pool and gym were closed.
Stayed 2 nights in Mar 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We were disappointed the pool wasnโ€™t available and we didnโ€™t know about it. The website could have been updated as I specifically added a swimming pool to the filter and Peppers came up.
Stayed 1 night in Mar 2022