Hot springs
Check availability

Reviews of Sunrise Katsuura

3 out of 5
Sunrise Katsuura
803-3 Tenma, Nachikatsuura, Wakayama

Reviews

8.4

Very good

Rating 10 - Excellent. 27 out of 77 reviews" "
Rating 8 - Good. 41 out of 77 reviews" "
Rating 6 - Okay. 5 out of 77 reviews" "
Rating 4 - Poor. 4 out of 77 reviews" "
Rating 2 - Terrible. 0 out of 77 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuntao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is reasonably priced and the room has a very good view. The facility is showing some age, but clean and well ordered nonetheless. Driving would be more convenient than taking the public transport to reach the hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and room was comfortable, other than there was no shower/bath in the room, which maybe we should have known, but were surprised by. There is a public bath/onsen on site with a lovely view over the ocean, but is not for everyone. Also no real food options nearby and the onsite restaurant seems to have limited availability.
Stayed 1 night in Apr 2024

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traditional Japanese hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 1 night in Sep 2023

10/10 Excellent

Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a foreigner in Japan, this felt as a true Japanese experience. Staff was very welcoming and rooms were clean, organized. You can sleep with the sound of the sea and wake up to see the sunrise from you window.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a nice outdoor Onsen with a view of the ocean.
Stayed 1 night in Nov 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Katsuura
This was probably the most fabulous find in our entire 13 day trip to Japan. It is about a 15 minute walk from the JR Station, but it was very well taken care of, the employees were extremely friendly and helpful. The Onsen on premise was excellent and the meals served at the hotel were absolutely the BEST we had on the trip. I would highly suggest this hotel to anyone visiting Katsuura and to see the Nachi Taisha.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

Kal, Phoenix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was made to pay for two rooms when I tried to book only one. The first reservation did not go through (or so I thought) and I repeated the booking process. Within 24 hours, I realized I had two rooms in my name. I called Expedia immediately who could not (for some reason) cancel it, although the website said "free cancellation". They asked me to message the hotel directly. I messaged the hotel and I got a curt reply that my request was denied! So I paid an extra $140 for a room that I never used! The hotel itself was clean and comfortable, but certainly not worthy of the $280 that I ended up paying! Felt mostly let down by Expedia. Next time, I'll hesitate to book a room outside of USA through Expedia.
Stayed 1 night in Sep 2019

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good views and stunning onsen.
The hotel was surprisingly nice. We had a room with a view which was stunning. There is no shower in the room which was concerning at first, but it was well worth the public onsen they have available in the hotel. The public onsen’s Are separated by gender and offer a stunning location to shower and bathe. Would recommend this hotel.
Stayed 1 night in Sep 2019

8/10 Good

Sampreet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuna, Onsen and Nachi Falls
A little dated by European standards - the in-room bathroom needed a facelift, but the traditional rooms, public Onsen and easterly views over the bay easily made up for it. Kii-K has obviously been a thriving fishing port in its time but the main attraction now is the Tuna landing every other day - well worth getting up early for! There are plenty of small bars where the locals eat (early) - amazing fresh tuna and kumano beef. A 1000y return bus ticket will take you 30 minutes to Daimonzaka for a good walk up to the Nachi Falls and Temples - the Infirmation Centre at the station has all the details, although that’s probably the last English you’ll hear spoken!
Stayed 3 nights in May 2019

10/10 Excellent

Nancy, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm with great food
There is not much around the hotel, but what a great place to relax at. The baths were not so busy and there is one that overlooks the ocean. The food was excellent both for dinner and breakfast. I really enjoyed my stay. You can borrow bikes from the front to get around town if you don't drive. A simple but comfortable stay.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Dinner and breakfast was really good. Beautiful view of the inlet from room and from Onsen... 5min maybe from the train station. Our trip only allowed us one night here, but would have stayed for longer if time allowed.
Stayed 1 night in Apr 2019

10/10 Excellent

Anja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional ryokan
Lovely traditional ryokan. Staff were wonderful and very friendly and welcoming. Great onsen with sea view.
Stayed 1 night in Oct 2018

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Good stop for Kumano Kodo high spots.
Simple but clean and wholesome hotel with pleasant, polite and friendly staff. Food good, fish very good, tuna excellent.
Stayed 2 nights in Jul 2018

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice place,we had half board for two days, both dinner and breakfast are excellent. The sashimi are very fresh, beef taste soooo good. We love every bite of the food.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with sea views
This hotel is wonderful in any sense, if you can get the ocean view room, the price difference is little and it is totally worthy.
Stayed 1 night in Jun 2018

8/10 Good

Mark, Falls church

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely views, Traditional Japanese rooms
We liked this place. The view of a beautiful bay and beach from our room was wonderful. The onsen also overlooked the sea. The hotel is walking distance to the station and harbor attractions and restaurants. The town is small and many restaurants close at night so consider the dinner option.
Stayed 2 nights in May 2018

10/10 Excellent

??

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
オーシャンビューの綺麗な景色が見れる広い部屋が良かったです。
Stayed 1 night in May 2024

8/10 Good

Hiromi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MINAMI

Travelled with group
Liked: Amenities
昔ながらという風情のホテルです。 素泊まりということで近場の飲食店を歩いて探しましたが、残念ながらこれという店をみつけられませんでした。 勝浦はいままで、昼間に訪れており、店はたくさんあるからとかんがえていたのですけどね。
Stayed 1 night in Apr 2024

8/10 Good

masahiko, osaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事がすごく良かったです。特に卓上の釜で炊く白ご飯がいい。
Stayed 2 nights in Apr 2024

8/10 Good

ともこ

Liked: Cleanliness, staff & service, property conditions & facilities
期待通りでした。
Stayed 1 night in Apr 2024

10/10 Excellent

Kei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが、暖かいおもてなしで、満足でした。間近に迫る海の景色が素晴らしく、温泉も湯量が豊富で、湯船も良かったです。
Stayed 1 night in Mar 2024

10/10 Excellent

shihpin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff make my stay great experience
Stayed 2 nights in Jan 2024

6/10 Okay

MASARU

Stayed 1 night in Oct 2023

10/10 Excellent

LO

Stayed 1 night in Jul 2023

8/10 Good

CHINCHUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
很滿意日式房間，可聽浪聲看日出，此行十分滿意，又能吃到新鮮的生魚片。
Stayed 2 nights in Jun 2023

8/10 Good

YIN-FENG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

YIN-FENG

Stayed 1 night in Jun 2023

8/10 Good

TADASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があり快適
オーシャンビューで、清潔感があり快適に過ごせました。ホテル横のマグロの無人販売店は和歌山を感じれましたw レンタサイクルもあり楽しい旅となりました。
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
波の音でゆったりくつろげました
海側の部屋でしたが、窓の外がすぐ海で、波の音を窓を開けて聞こえるのがゆったりできました。 月曜日に出張で滞在しましたが、滞在客が少なかったのか、大浴場も貸し切りでした。 海の近くなので、駅前の商店街までは10分弱。散歩がてらに夕食に出ましたが、それほどの距離は感じないくらいでした。
夕陽
朝陽
Stayed 1 night in Jun 2020

8/10 Good

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
なかなか良い景観
食事が1回の食堂だったのは残念でしたが、お風呂は露天風呂の景観も含めて良かったです。
Stayed 1 night in Apr 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price reasonable. Good Onsen.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切な対応真摯な接客
ホテルは静かな場所にあり、閑散期でも手を抜かずしっかり接客サービスをしています。よい温泉で、夕食朝食ともに必要十分な食事のサービス。コンビニに行くための自転車を貸してくれます。館内も静か。チェックアウト後に忘れ物に気付いたのですが、とても的確に対応していただいて助かりました。朝食会場と朝風呂が熊野灘からのサンライズなのですね。
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
朝ごはんがとてもおいしかった
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

YOSHINORI

Liked: Cleanliness, property conditions & facilities, room comfort
朝食バイキング
朝食時、部屋毎に席が決まっていることの案内がなく戸惑った。干物を炙って食べれて美味しかった。
Stayed 1 night in Dec 2019

8/10 Good

Masako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Marie-Claude

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リーズナブルで良かった‼️
オーシャンビューで景観は良く部屋も広く、毎日の部屋掃除は頼まなかったがアメニティは毎日交換してくれるので（部屋前に置いて）のんびり過ごせ快適でした。 温泉では無く沸かし湯との事でしたが、シャワーが押しっぱなしにしなくても使用でき水量も強く使い勝手良かったです。 ビジネスホテルとの事だったので連泊客が少ないせいか、毎日朝食メニューが全く同じだったのは少し残念でした。（三連泊したので）スタッフも感じ良く全体的に選らんで正解⭕でした。
Stayed 3 nights in Nov 2019

8/10 Good

saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
portal de acesso ao Kumano Kodo
hotel bom, atende as expectatvias e custo para acesso ao Kumano Kodo e seus templos
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスはよかったです。海のすぐ傍で、窓からの眺めが、素晴らしかったです。 トイレの流れが非常に悪く、驚きました。注意書きがありましたが、日本語だけで、外国人は多くの人がトラブったのではと、思います。私はアメリカ在住なので、大いに想像できて、チェックアウト時に、そうお伝えしました。
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

RongLong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

WING KEUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019