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Rating 10 - Excellent. 71 out of 162 reviews" "
10 - Excellent
71
Rating 8 - Good. 57 out of 162 reviews" "
8 - Good
57
Rating 6 - Okay. 28 out of 162 reviews" "
6 - Okay
28
Rating 4 - Poor. 4 out of 162 reviews" "
4 - Poor
4
Rating 2 - Terrible. 2 out of 162 reviews" "
2 - Terrible
2
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Chun Kit
1 May,2024
Liked: Cleanliness, staff & service
Except that it is a bit old, everything is great especially close to train station.
The convenience of being able to keep our bags at reception before and after check out was wonderful. The air conditioning was no operational and our room was so incredible hot even after keeping the window open. The beds were also extremely hard. Did not have a good night sleep at all. Wouldnt have booked the room know there was no A/C.
I dont recommend for more than 1 nights stay
Great location, close to the station. Stored our bags while we went to the Snow Monkeys.
Friendly staff
Ally
Stayed 1 night in Jan 2024
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our staff
4/10 Poor
Zac
Travelled with group
5 Jan,2024
Liked: Staff & service
Disliked: Cleanliness, amenities
.
Zac
Stayed 1 night in Jan 2024
10/10 Excellent
Steven
30 Dec,2023
Liked: Cleanliness, staff & service
This hotel is great with spacious rooms and good service. It is located right next to the train station, although on the opposite side from most of the restaurants and tourist attractions so that will add 5 minutes to your walk most days.
Steven
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our rooms .We would also like to thank you for taking the time to provide us with your valuable comments. All the staff are looking forward to seeing you
Nice clean hotel convenient location
Welcoming friendly staff.
Thanks!
Jason
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with the cleanliness of the room and the service of the front desk. We are looking forward to seeing you again
Right across the street from JR Nagano station. It’s on the quieter side of the station, as the other side is more lively. The staff were super friendly and helpful. Great for one-night stay!
Maria
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our staff. We are looking forward to seeing you again.
8/10 Good
Susan
26 Dec,2023
Susan
Stayed 2 nights in Dec 2023
10/10 Excellent
Darren, Taroona
Travelled with family
17 Dec,2023
Liked: Amenities
Perfect for our stop over between train journeys. It’s really close the Nagano station East exit and lots of food options nearby. Staff were friendly and helpful and met our needs. Thank you.
Darren
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and the staff service We are looking forward to seeing you again.
Very convenient location, clean, spacious and safe.
Virgiliu
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and cleaning. We will try to improve. We are looking forward to seeing you again.Hotel Courtland Nagano
Good location ,it's very near JR station. Staff friendly and kindly help us for sending the luggage to Tokyo.
PANTIP
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and the staff. We are looking forward to seeing you again.Hotel Courtland Nagano
6/10 Okay
Gregory
21 Oct,2023
Liked: Staff & service
Lovely modern property close to station with abysmal internet
Gregory
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our property and the location. We are looking forward to seeing you again.Hotel Courtland Nagano
Nicely situated near the railway station . The staff were very helpful and and friendly . The room was nice, tidy and bright . The room decor was a little dated and smelt a little dated but wasn’t a problem .
Sara
Stayed 2 nights in Jun 2023
Response from Dear Sir / Madam on 26 Aug,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location. We are really sorry for the décor and the smell. We will try to improve. We are looking forward to seeing you again.Hotel Courtland -Nagano Station East Exit