View from property

Reviews of HOTEL COURTLAND

3 out of 5
HOTEL COURTLAND
2142, Kurita, Nagano, Nagano

Reviews

8.4

Very good

Rating 10 - Excellent. 71 out of 162 reviews" "
Rating 8 - Good. 57 out of 162 reviews" "
Rating 6 - Okay. 28 out of 162 reviews" "
Rating 4 - Poor. 4 out of 162 reviews" "
Rating 2 - Terrible. 2 out of 162 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Chun Kit

Liked: Cleanliness, staff & service
Except that it is a bit old, everything is great especially close to train station.
Stayed 4 nights in Apr 2024

10/10 Excellent

emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget friendly stay in Nagano.
Stayed 2 nights in Apr 2024

4/10 Poor

lesley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The convenience of being able to keep our bags at reception before and after check out was wonderful. The air conditioning was no operational and our room was so incredible hot even after keeping the window open. The beds were also extremely hard. Did not have a good night sleep at all. Wouldnt have booked the room know there was no A/C. I dont recommend for more than 1 nights stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jose Alvin, Quezon City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside Nagano Station. Spacious rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel with gret staff and close to the station
Stayed 2 nights in Feb 2024

10/10 Excellent

Kok Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Libo

Liked: Cleanliness, staff & service, property conditions & facilities
close to station
Stayed 1 night in Feb 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 23 nights in Jan 2024

10/10 Excellent

Christopher

Great location, close to station
Stayed 1 night in Jan 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024

10/10 Excellent

Ally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the station. Stored our bags while we went to the Snow Monkeys. Friendly staff
Stayed 1 night in Jan 2024
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our staff

4/10 Poor

Zac

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
This hotel is great with spacious rooms and good service. It is located right next to the train station, although on the opposite side from most of the restaurants and tourist attractions so that will add 5 minutes to your walk most days.
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our rooms .We would also like to thank you for taking the time to provide us with your valuable comments. All the staff are looking forward to seeing you

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel convenient location Welcoming friendly staff. Thanks!
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with the cleanliness of the room and the service of the front desk. We are looking forward to seeing you again

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right across the street from JR Nagano station. It’s on the quieter side of the station, as the other side is more lively. The staff were super friendly and helpful. Great for one-night stay!
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and our staff. We are looking forward to seeing you again.

8/10 Good

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Darren, Taroona

Travelled with family
Liked: Amenities
Perfect for our stop over between train journeys. It’s really close the Nagano station East exit and lots of food options nearby. Staff were friendly and helpful and met our needs. Thank you.
Stayed 1 night in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and the staff service We are looking forward to seeing you again.

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious room
Location was perfect, so close to Nagano train station. Plenty of shops and restaurants nearby. Hotel and room was clean and spacious.
Stayed 2 nights in Dec 2023
Response from Hotel Courtland Nagano on 11 Jan,2024
Thank you for using our hotel this time. We are very happy that you were satisfied with the cleanliness of the room and the location.

10/10 Excellent

Virgiliu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean, spacious and safe.
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and cleaning. We will try to improve. We are looking forward to seeing you again.Hotel Courtland Nagano

8/10 Good

Rhuadhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

PANTIP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location ,it's very near JR station. Staff friendly and kindly help us for sending the luggage to Tokyo.
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location and the staff. We are looking forward to seeing you again.Hotel Courtland Nagano

6/10 Okay

Gregory

Liked: Staff & service
Lovely modern property close to station with abysmal internet
Stayed 2 nights in Oct 2023
Response from Hotel Courtland Reception on 2 Nov,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our property and the location. We are looking forward to seeing you again.Hotel Courtland Nagano

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely situated near the railway station . The staff were very helpful and and friendly . The room was nice, tidy and bright . The room decor was a little dated and smelt a little dated but wasn’t a problem .
Stayed 2 nights in Jun 2023
Response from Dear Sir / Madam on 26 Aug,2023
Thank you for using our hotel this time. We are very happy that you were satisfied with our location. We are really sorry for the décor and the smell. We will try to improve. We are looking forward to seeing you again.Hotel Courtland -Nagano Station East Exit

10/10 Excellent

Siu Loong Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
very close to the station and express bus to ogizawa. 7-11 is near by, very convenient location
Stayed 1 night in May 2023

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023

10/10 Excellent

Taeko, komaki city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

NAMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

YOSHITOMO

Stayed 1 night in Apr 2024

8/10 Good

ayaco

Liked: Cleanliness, staff & service, amenities
スタッフさんが皆さん感じ良くて清潔感もあり備品も必要なものをと自分で取るスタイルで環境にも考慮されてて、立地もとても便利で良かったです。施設的にウォシュレットが古いタイプだったのとエアコンの調節がわかりにくく適温にならなかったのが難点でした
Stayed 1 night in Apr 2024

8/10 Good

RIE

Business traveller
Liked: Staff & service, amenities
スタッフの方がとても親切でした。快適に過ごせました。
Stayed 2 nights in Mar 2024

8/10 Good

KUSAMA

Liked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

ケン, Nakano-ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
快適に過ごせました。 素泊まりプランでしたが、バイキング形式の朝食(別料金)も頂きました。
Stayed 1 night in Feb 2024

6/10 Okay

??

Stayed 2 nights in Feb 2024

10/10 Excellent

みどり

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ほぼほぼ問題なしですが、空調のコントラールが出来なくて暑かった。
Stayed 1 night in Feb 2024

6/10 Okay

Masayo

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

MAYUMI

Stayed 4 nights in Feb 2024

10/10 Excellent

HATSUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Takaaki

Travelled with family and small children
施設が少し古い
Stayed 1 night in Feb 2024

10/10 Excellent

EMIKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
気持ち良く過ごせました。
Stayed 2 nights in Feb 2024

8/10 Good

ヨシノリ

Stayed 1 night in Feb 2024

8/10 Good

eiichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Seiji

Liked: Cleanliness, property conditions & facilities
よい
Stayed 1 night in Jan 2024

8/10 Good

iizuka

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Seokjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very good and kind hotel. Located very near to Nagano station.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Seokjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Very comfortable hotel. Kind staffs and close to station.
Stayed 1 night in Jan 2024

10/10 Excellent

Kyungyang

Stayed 1 night in Jan 2024

10/10 Excellent

Feiyu

Liked: Cleanliness
Stayed 1 night in Jan 2024