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Reviews of Boomtown Casino & Hotel New Orleans

3.5 out of 5
Boomtown Casino & Hotel New Orleans
4132 Peters Road, Harvey, LA

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 965 reviews" "
Rating 8 - Good. 282 out of 965 reviews" "
Rating 6 - Okay. 145 out of 965 reviews" "
Rating 4 - Poor. 53 out of 965 reviews" "
Rating 2 - Terrible. 39 out of 965 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Malaika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazinng
Stayed 6 nights in Mar 2024

6/10 Okay

Johnny Holyfield

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs to be updated. It didn’t look like the pictures.
Stayed 1 night in Apr 2024

10/10 Excellent

Terra, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. We are locals to New Orleans. We went on a BAEcation for a night. Soooo nice. The Beds and pillows were UNMATCHED!!
Stayed 1 night in Apr 2024

4/10 Poor

Yamila

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Denis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed with boomtown hotel a few days off and on great staff and the beds are hella comfortable
Stayed 1 night in Apr 2024

10/10 Excellent

Denis

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Leah O

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, spacious and comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Roy, Spartanburg

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the casino
Stayed 1 night in Apr 2024

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Would Definity stay here again. Quiet area and amazing staff and views.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Stayed 3 nights in Mar 2024

10/10 Excellent

Justin

Stayed 4 nights in Mar 2024

8/10 Good

Nestor, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 7 nights in Mar 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet.
Stayed 3 nights in Mar 2024

10/10 Excellent

Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice
Stayed 3 nights in Mar 2024

6/10 Okay

summer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and clean. The sheets were scratchy and un comfortable though.
Stayed 1 night in Mar 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Floral

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Alejandro

Stayed 1 night in Mar 2024

10/10 Excellent

Brad

Stayed 1 night in Mar 2024

10/10 Excellent

Krischon, Laplace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again very clean
Stayed 1 night in Mar 2024

8/10 Good

Roxie

Stayed 3 nights in Feb 2024

4/10 Poor

Paula

Stayed 1 night in Mar 2024

6/10 Okay

Deshelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning is horrible I’ve stayed here about 6 times
Stayed 1 night in Feb 2024

6/10 Okay

Ramsey

Stayed 2 nights in Feb 2024

6/10 Okay

ANNA

Travelled with family, Business traveller
No breakfast available, on initial check-in the clerk was not very Friendly, but then warmed up
Stayed 1 night in Feb 2024

8/10 Good

Sonji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very pleasant. Enjoyed walking to Casino
Stayed 1 night in Jan 2024

2/10 Terrible

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
For the most part the staff was ok. The accommodations were nothing, like how it was advertised. The room smelled horrible and the carpet extremely. dirty. We had to find another hotel and checked out early because the environment affected my allergies in a major way. The was only one restaurant open, However, in the advertisement it stated 3 restaurants. I also inquired multiple times, prior to booking, how close it was to the French Quarters. I was told 10 to 15 mins by car. In reality it 30 plus mins away from the French Quarters. Be close to the French Quarters, was very important to us. As a long time, costumer, I'm very disappoint with Expedia, as I book my vacation through. They too provided me with incorrect information prior to me booking this vacation.
Stayed 4 nights in Feb 2024

10/10 Excellent

Billy

Stayed 3 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Lacy

Travelled with family and small children
Disliked: Amenities
I paid $400 for 1 night for 2 queen beds (1 room) with a mini refrigerator. No microwave, no breakfast. It looks like a motel 6 room. Needs remodeling at minimum.

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The have casino and places to eat 😋
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick

Liked: Cleanliness
Friendly customer service!! I'm giving the casino a 4 because they took all my money but the food was amazing so it made me forget I lost lol
Stayed 1 night in Feb 2024

6/10 Okay

Martika

Stayed 2 nights in Feb 2024

10/10 Excellent

lisa, Liberty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to New Orleans but far enough away from touristy hotels and paid parking.
Stayed 1 night in Feb 2024

8/10 Good

Shawndra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility very clean with all the basic amenities.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe,quiet,and clean room
Stayed 2 nights in Feb 2024

10/10 Excellent

Jerrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Jan 2024

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place, nice rooms, staff is very nice and helpful!
Stayed 1 night in Jan 2024
Response from Hotel staff on 14 Jan,2024
Thanks for staying with us, we enjoyed having you. Hope to see you again!

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024

10/10 Excellent

YONEL

Stayed 2 nights in Dec 2023

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
Good property and good room
Stayed 1 night in Dec 2023

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much
Stayed 3 nights in Dec 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean