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Outdoor spa bath
Flat-screen TV, DVD player
Flat-screen TV, DVD player
Premium bedding, down duvet, in-room safe, desk

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationNiseko Mountain Resort Grand Hirafu4 min walk
    Popular LocationAnnupuri6 min drive
    Popular LocationNiseko Village10 min drive

Choose dates to view prices

  • Superior Room - Courtyard

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    More detailsSuperior Room - Courtyard
  • Superior Room - Hirafu View

    4.8/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    More detailsSuperior Room - Hirafu View
  • Superior Room - Mt. Yotei View

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 2
    More detailsSuperior Room - Mt. Yotei View
  • Deluxe Room - Village View

    4.4/5 guest room rating

    Room amenities

    • 33 sq m
    • Sleeps 3
    More detailsDeluxe Room - Village View
  • One Bedroom Suite - Mt. Yotei View

    4.7/5 guest room rating

    Room amenities

    • 48 sq m
    • Sleeps 3
    More detailsOne Bedroom Suite - Mt. Yotei View
  • Deluxe Suite - Courtyard

    5/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 3
    More detailsDeluxe Suite - Courtyard
  • Deluxe Onsen Suite - Courtyard

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 3
    More detailsDeluxe Onsen Suite - Courtyard
  • Deluxe Onsen Suite - Hirafu View

    5/5 guest room rating

    Room amenities

    • 55 sq m
    • Sleeps 4
    More detailsDeluxe Onsen Suite - Hirafu View
  • Grand Deluxe Suite - Hirafu View

    5/5 guest room rating

    Room amenities

    • 60 sq m
    • Sleeps 4
    More detailsGrand Deluxe Suite - Hirafu View
  • Grand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)

    5/5 guest room rating

    Room amenities

    • 71 sq m
    • Sleeps 5
    More detailsGrand Deluxe Onsen Suite - Mt. Yotei View (2-Bedroom Suite)
  • Panoramic Penthouse, 4 Bedrooms

    Room amenities

    • 223 sq m
    • Sleeps 8
    More detailsPanoramic Penthouse, 4 Bedrooms

About this area

Kutchan

Chalet Ivy is located in Kutchan. Niseko Mountain Resort Grand Hirafu and Niseko Village are worth checking out if an activity is on the agenda. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowmobiling.
Visit our Kutchan travel guide
View in a map
Popular Location

What's nearby

  • Niseko Mountain Resort Grand Hirafu - 4 min walk
  • Annupuri - 6 min drive
  • Niseko Village - 10 min drive
  • Niseko Hanazono Resort - 13 min drive
  • Niseko Annupuri International Ski Area - 15 min drive

Getting around

  • Niseko Station - 10 min drive
  • Sapporo (CTS-New Chitose) - 103 min drive

Restaurants

  • Where to eat
  • HirafuZaka – Restaurant offering Japanese cuisine. Serves breakfast, lunch and dinner daily.
  • Apres Lounge – Serves light fare daily, happy hour available.

About this property

Chalet Ivy

3.5-star spa hotel, walk to Niseko Mountain Resort Grand Hirafu
This hotel features ski-in/ski-out access, a restaurant and a 24-hour fitness centre. Free English breakfast is provided, as well as free WiFi in public areas, free self parking and a free ski shuttle. Other amenities include a bar/lounge, massage/treatment rooms and concierge services. All 78 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences such as fridges and coffee makers. Other amenities available to guests include balconies, DVD players and premium bedding.
Chalet Ivy offers 78 forms of accommodation with DVD players and a safe. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Kutchan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include ski-in/ski-out access and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Limited parking spaces
  • Parking height restrictions apply
  • Return airport shuttle (surcharge) during limited hours
  • Local area shuttle (surcharge)
  • Free return train station shuttle
  • Free ski shuttle

Food and drink

  • Free English breakfast available daily 7 AM–10 AM
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Hot springs
  • Spa services

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski equipment hire
  • Ski-in/ski-out access
  • Skiing lessons
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Treatment room
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Airport shuttle service is available during limited hours
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 9654.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9654.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Chalet Ivy Hotel Kutchan
Chalet Ivy Hotel
Chalet Ivy Kutchan
Chalet Ivy
Chalet Ivy a Niseko Hotel Japan/Hokkaido - Kutchan-Cho
Chalet Ivy Hotel
Chalet Ivy Kutchan
Chalet Ivy Hotel Kutchan

Frequently asked questions

Can I cancel my reservation for free at Chalet Ivy and receive a full refund?
Yes, Chalet Ivy offers free cancellation on select room rates, because flexibility matters! Please refer to Chalet Ivy cancellation policy on our site for more details about any exclusions or requirements.
Is Chalet Ivy pet-friendly?
No, pets are not allowed at this property.
How much is parking at Chalet Ivy?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Chalet Ivy?
Check-in is from 3:00 PM to midnight. After-hours check-in is not available.
What time is check-out at Chalet Ivy?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Does Chalet Ivy provide a shuttle to the airport?
Yes, there's an airport shuttle. A per person fee applies.
Where is Chalet Ivy located?
Situated in the mountains, this spa hotel is within a 5-minute walk of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu. Shikotsu-Toya National Park is 2.5 mi (4 km) away.
4.7
Exceptional
218 reviews
5 - Excellent
169
4 - Good
44
3 - Okay
2
2 - Poor
2
1 - Terrible
1

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Incredibly friendly staff. Wonderful Onsen!
Stayed 7 nights in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location, nice staff, the Onsen was delightful and breakfast was good.
Stayed 4 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property snd amazing location for skiing Niseko and restaurants & bars
Stayed 5 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020