- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Nest in the Trees was perfect! From the second I booked the hotel online, their great customer service started - checking my requirements, providing guidance with travel from the hotel and making all relevant bookings for transport and activities even before I stepped into the country. The hotel is stylish, welcoming, comfortable and has all the amenities you’ll need. You are provided with traditional Japanese robes to use whilst in the hotel, which we comfortably used. The breakfast buffet was a delightful start to the day and if you get a chance to eat in their restaurant - the black grill was one of our culinary favourites, whilst all dining staff provided the best of services. The rooms are very large and comfortable; with everything provided that you’ll need - including a fridge and microwave! The hot Japanese spring spa is also a must whilst staying at the hotel - fabulous setting and a great way to unwind and relax those tired bones after some amazing days exploring the slopes. They have a regular shuttle bus ran by the most friendliest, helpful drivers you’ll come across. Helping with luggage and skis/boards and arriving on time at the regular stops - hotel, town, welcome centre, gondola. I would like to say a special thanks to Olivia who helped me plan a long solo journey and made my experience painless and organised. I hope one day to get a chance to return to Japan and would definitely recommend The Nest at the Trees.