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Reviews of The Green Leaf Niseko Village

4 out of 5
The Green Leaf Niseko Village
Higashiyama Onsen, Niseko-cho,Abuta-gun, Niseko, Hokkaido

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 375 reviews" "
Rating 8 - Good. 156 out of 375 reviews" "
Rating 6 - Okay. 38 out of 375 reviews" "
Rating 4 - Poor. 8 out of 375 reviews" "
Rating 2 - Terrible. 8 out of 375 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

KA YAN

Travelled with partner
Liked: Amenities
generally is good
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard, Honolulu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski- in Ski-out was nice Good onsen
Stayed 6 nights in Mar 2024

10/10 Excellent

Tom

Liked: Staff & service, amenities, property conditions & facilities
Everything was lovely, first night shower water was coming out brown and there was residual dirt in the bath tub. Used the onsen to wash so wasn’t a huge problem
Stayed 3 nights in Mar 2024

6/10 Okay

Sky

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very helpful staff. Room was very nice, except we discovered stained bedsheets and a stained comforter and pillow cases. The bed set is all white and we found brown and green stains in various places. Pretty gross but the rest of the hotel was wonderful.
Stayed 2 nights in Mar 2024

8/10 Good

michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very short distance to gondola access , ski in ski access to resort runs, Breakfast was good with many options on offer ,
Stayed 6 nights in Mar 2024

10/10 Excellent

Thodsaphon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to Ski is very convenient, one directly from the second floor and other from the equipment rental shop which connected to the lobby. With magic carpet and gondola right next to the hotel. Very recommended for family with kids
Stayed 3 nights in Feb 2024

2/10 Terrible

Lai fong

Stayed 6 nights in Feb 2024

10/10 Excellent

M

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Mountain Snow view!
Stayed 2 nights in Feb 2024

10/10 Excellent

Pierre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, great breakfast buffet, access to the ski mountain is excellent, some dining options available on foot, but there's a bus to go to the other resorts for more food options
Stayed 4 nights in Feb 2024

10/10 Excellent

ARGYRIOS

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel attracted us at the first instance due to its reasonable price, given the fact that it is conveniently located by the ski lifts. Most other hotels with such convenience are much more expensive. We also love the fact that it is situated in Niseko Village instead of the very busy and crowded Hirafu. Our Deluxe Room is very spacious and very clean. Although the bathroom is a bit small, it did not bother us that much. Good quality toiletries were provided and although the room was only cleaned every other day, we were provided with plenty of clean towels and yukatas for the onsen to last through those non-cleaning days. Breakfast was fantastic – with a wide spread of different types of food to choose from. Although they are the same for the whole 1 week we were there, the variety is wide enough for us to choose different meals everyday if we wish so. Oh, the coffee was simply delicious and did not taste like machine-made ones at all. The free shuttle from the hotel to Hirafu and other nearby areas are really convenient and reliable. It makes going into Hirafu for meals so easy. They are many buses which run through the day and even at late hours at night. We have no hesitation in recommending this wonderful hotel to other guests to Niseko. We are so glad we chose this hotel, and missed our stay there already! A shoutout to Galih from Tomioka Bar, Yanny from Front Desk and Dan from the equipment Rental Department.
Stayed 7 nights in Jan 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here. Right on the mountain, food is great and the bud service is so easy to use. Staff is also extremely nice and helpful
Stayed 13 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

jacob

Liked: Cleanliness, staff & service
Needs some work. Definitely great location but not quite up to par for the money. Always good breakfast and customer service but the property is looking tired. Really went out of their way to get us to kutchan
Stayed 5 nights in Feb 2024

8/10 Good

george

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jan 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
The English speaking staff at the reception is well appreciated
Stayed 2 nights in Jan 2024

10/10 Excellent

PATRICIA R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Massa the server at breakfast couldn’t be more kind to our vegan daughter
Stayed 2 nights in Jan 2024

6/10 Okay

ekaterina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Food and staff were terrible
Stayed 2 nights in Jan 2024

10/10 Excellent

Richard, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic spot for skiing
Stayed 6 nights in Jan 2024

10/10 Excellent

Barry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally friendly staff and located just a few steps away from the gondola.
Stayed 4 nights in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Rong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for skiers
Stayed 4 nights in Jan 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, homey, comfortable
This is a simple but proper ski in / ski out hotel on the mountain. The staff are all very nice. Have stayed in the past and will likely stay again. Solid lounge, great place for Apres drink or two. Could be so much more with better food.
Stayed 9 nights in Dec 2023

10/10 Excellent

Szewing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly , excellent ski in ski out hotel !
Stayed 3 nights in Jan 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good ski in ski out hotel
On the whole we really enjoyed our stay. The bar staff were excellent and staff in reception were really helpful at all times. The buffet was very tired, particularly the evening one. Breakfast was largely better but somebody needs to teach the chef to cook scrambled eggs. They tasted like and had the consistency of water. Perhaps he was using water rather than a bit of milk or cream. The only other issue we encountered was other hotel guests being ignorant of the onsen rules particularly surrounding mobile phones. One man was using his phone whilst sitting in the onsen facing the entrance and could have been taking pictures of naked adults and children for all we know. We alerted the hotel staff but guests need to understand it is a criminal offence in Japan as it most likely is in their home country as well.
Stayed 6 nights in Jan 2024

8/10 Good

Francesco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the base of the ski resort, to leave your skis and equipment in a set locker that matched your room. The hire for the ski was also at the hotel. The shuttle bus was good although didn’t have enough time slots/routes that were good. Overall great hotel for ski in ski out location
Stayed 4 nights in Dec 2023

6/10 Okay

David

Travelled with group
Disliked: Staff & service
Staying here doesn’t feel like you’re in Japan, which elsewhere is a place of meticulous service, cleanliness and high standards. Here you have a friendly but amateurish bunch of young staff, probably mostly there to ski themselves, delivering slapdash service at high prices to a captive audience. Loved the onsen and the ski-in, ski-out location, and the on-site equipment rental is great. Food very mediocre. Rooms only serviced every 3 days, and our non-smoking room stank of smoke. Limited eating options around the hotel - staying in Hirafu would be much better for that.
Stayed 3 nights in Dec 2023

8/10 Good

Ching Yi Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel Ski in-Ski out is fantastic and not as much people compare to the Hilton side. But I think the hotel is due for a renovation the room can show history and the TV is old. Onsen in the hotel is great after a day of snowboarding, the ski school counter is within the hotel and the instructor Matt is so nice. The hotel location is not as convenient as Hirafu but is not that bad if you have rent a car.

2/10 Terrible

j2m

The driver of the shuttle bus from kutchan station to hotel was super rude The restaurant is below international standard Super slow during peak lunch hours and disrupt your skiing schedule Limited food choices Spa is good The outdoor onsen is also good
Stayed 3 nights in Dec 2023

10/10 Excellent

Lau Quck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has an excellent location for skiers and it is very well maintained. Highly recommended to all.
Stayed 6 nights in Dec 2023

10/10 Excellent

SHAO SHENG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation destination. Hotel was responsive to email enquiries. Wonderful connectivity with regular shuttle services
Stayed 3 nights in Dec 2023

8/10 Good

M

Stayed 8 nights in Dec 2023

8/10 Good

M

Stayed 5 nights in Dec 2023

8/10 Good

M

Stayed 2 nights in Dec 2023

4/10 Poor

Terry

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Sandy

Stayed 2 nights in Dec 2023

10/10 Excellent

Panuwat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly hotel.
Love the location. Will go again.
Stayed 3 nights in Feb 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

8/10 Good

Xijuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, nice location, nice quite place
Stayed 5 nights in Jan 2023

8/10 Good

Siew Bee

Stayed 3 nights in Jan 2023

8/10 Good

Mun Wai

Stayed 3 nights in Jan 2023

6/10 Okay

Keng Soon

Travelled with family
Liked: Staff & service
Disliked: Amenities
Limited food facilities. Shuttle bus to Hirafu and Kutchan infrequent

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice service and hotel. Buffet hotpot dinner is the biggest let down since there’s no cooked food to order, along with sometimes the shuttle doesn’t haven’t enough seats during peak time so it’s stressful going to town around 530p
Stayed 5 nights in Jan 2023

6/10 Okay

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Eran

8/10 Good

Keok Soon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice cosy ski in ski out resort. Convenient for skiers as you can ski in and take a lunch/toilet break easily. They have a locker area where you can store your gear and ski out again the next day, without having to carry your heavy gear out to the ski area every day. Rooms are nice and cosy. The only grunt it the quality of the breakfast can be improved.

10/10 Excellent

BZ, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, secluded and good staff. Breakfast has great variety. Other meals without vouchers are expensive. Private gondola to nickel village runs, however night skiing options limited to just slow 2 seat chair life’s, good for beginners but gets cold easily. Indoor onset could do with a face lift as looks very aged. outdoor onsen excellent. Excellent ski locker facility right next to gondola. Overall very enjoyable!
Stayed 7 nights in Mar 2020

10/10 Excellent

Alexandre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niseko Green Leaf great experience all together
Ski in/out, great onsen (inside/outside) which is perfect after an amazing day on the slopes. Liked to breakfast and dinner buffet (especially the sushi and hot food stations), very smiley, welcoming and helpful staff. I tried the SPA for a back massage and Mary? fixed my back pain so I could enjoy another 5 days in Japow...thanks again!!
Stayed 3 nights in Feb 2020

8/10 Good

Christopher Maxwell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Aneta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying in Green Leaf, last year we stayed in Hilton next door. We absolutely loved the location. It’s perfect ski/out hotel, with a convenient access to Hirafu or Kutchan via shuttle bus. We got our ski classes with NVSS which is just outside of the rental/lockers. At the doorsteps, there are ski lift. Can’t get any easier that that. We loved onsen and thermal pool, such a treat after long skiing day. We had delicious breakfast buffet, few times lunches and buffet dinner.
Stayed 7 nights in Feb 2020

8/10 Good

Mei Wa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020