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Reviews of Villa Suari I

3.5 out of 5
Villa Suari I
Jalan Penataran Agung, Padangbai

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.0/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keven

Stayed 2 nights in Dec 2023

10/10 Excellent

MINSOO, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to very nice and friendly staff
Stayed 1 night in Oct 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for ferry to Gili T
Perfect 1 night stay near harbour for next morning boat trip to Gili T. Clean spacious room with huge bathroom. Staff were amazing helpful in arranging our tickets to Gili T. Very good breakfast. Good price too. Will return.
Stayed 1 night in May 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beginning of our wonderful holiday
Lovely helpful people. Thank you would love to stay again
Stayed 1 night in Dec 2019
Response from Ngurah on 9 Dec,2019
Dear Andrew. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 Stars - highly recommend
This villa is amazing; the staff were super helpful, waiting at the airport on arrival even when we had delays, picked us up from the port and ended up being our driver for the remainder of our trip. The villa has everything you need and so close to the port.
Stayed 1 night in Aug 2019
Response from Ngurah on 25 Aug,2019
Dear Lindsay. Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, photos don’t do it justice. Comfy bed, clean, huge bathroom and staff were very friendly and gave us free transport to the port.
Stayed 1 night in Aug 2019
Response from Laksmi on 16 Aug,2019
Dear Guest. Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Laksmi

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly exceptional experience thanks to staff and owner being around and willing to help 24/7. There was not a single request that has not been assisted or attended. Helpful and cheerful.
Stayed 4 nights in Jul 2019
Response from Ayu on 28 Jul,2019
Dear Guest. I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us. Regards, Ayu

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this villa. We had the entire building to ourself. Was wonderful! Would recommend. The staff are brilliant.
Stayed 1 night in Jul 2019
Response from Chandra on 17 Jul,2019
Dear Sir/Madam, Thank you for your kind review and for choosing our villa. We are happy that you enjoyed your stay and looking forward to having you again as a guest in our villa in the future. Best regards,

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like anything about this property! Not as described! Did not feel safe or comfortable-my family left!
Stayed 2 nights in Jul 2019
Response from Chandra on 11 Jul,2019
Thank you for taking the time to review our property. We truly value the opinions of our customers and we do apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the issue to our manager and employees. We'd like you to know that we really want you to walk out the door feeling refreshed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Laksmi on 2 Jun,2019
Dear Guest. I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us. Regards, Laksmi

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 - highly recommend
Villa suari service was 10/10. They arranged for pick up from the airport, and fast boat travel to gilli T all for very good price. The owner was more than accommodating, made us feel at home and helped us with all our travels and transfers. Beautiful staff and everyone was friendly and welcoming. I would stay again for sure. Thank you to the team at Villa Suari
Stayed 1 night in Feb 2019
Response from Laksmi on 20 Feb,2019
Dear Marshall, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care

10/10 Excellent

Jay, London, GB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a fantastic stay at Villa Suari! It's in the perfect location, close to beaches and local shops also! The staff are very welcoming and knowledgeable of the local area too. The team made me feel comfortable and helped me with planning trips and travel around Padang Bai. I will definitely be back to stay at Villa Suari on my next visit to Bali and would highly recommend it!
Stayed 4 nights in Jan 2019
Response from Laksmi on 18 Jan,2019
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
An expensive bed and breakfast
We did not like our stay here. We had different expectations but none of them were matched. First of all, this is neither a hotel nor a villa. The reality is that this is a bed and breakfast with different rooms in the same house with shared kitchen. Breakfast has to be booked the day before choosing between some options and anyway it was not that good. Location despite it was close to the center of Padang Bai was bad because you had to take10 minutes walk in a dark street in the night in the middle of the jungle with wild dogs all around. Yet there were works in the garden for building another villa for guests, not ideal for a relaxing holidays. We found out that there are better places and real hotels better located and cheaper than this so called villa. Definitely not worth the money we paid.
Stayed 3 nights in Sep 2018
Response from Chandra on 29 Sept,2018
Dear Sir/Madam, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. We asked about the breakfast one day before because we usually have guest who will leave the villa in early morning, in that way we can prepare the breakfast accordingly. Providing our guests with the best possible hospitality and service has always been our mission.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018
Response from Vita on 26 Jul,2018
Thank you for your perfect rating. W e do hope you will be visiting our villa in the furture. Have a nice day!

6/10 Okay

sarah, lebanon

Liked: Staff & service
Disliked: Cleanliness, room comfort
Convenient hotel
Breakfast and staff very good. To note the pool is shared with all. The bed linens were highly scented to the point we couldnt sleep (too much of a good thing) the hotel is well located it was convenient for our next day trip to the gili island
Stayed 1 night in Jun 2018
Response from Vita on 26 Jul,2018
Thank you for your review and feed back. We do hope you will be visiting our villa in the furture. Have a nice day!

8/10 Good

YOUNGJU

Stayed 1 night in Oct 2023

10/10 Excellent

Tae Woong, goyang

Liked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Jin-Woung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience at Villa Suari
가족여행 중 길리로 들어가기 전에 숙소로 머물렸습니다. 3세, 6세 아이가 있어 우붓에서 빠당바이까지 2-3시간의 차량 이동과 빠당바이에서 길리까지 2시간의 배 이동이 한번에 진행하기 힘들것 같아 가장 근접한 거리에 저렴한 숙소로 결정했습니다. 길리에서 사용할 짐을 제외하고 맞기고 이동했습니다. Host 께서 빠당바이 시내 원하는 장소로 태워 주고 돌아올때 왓츠앱으로 위치 알려드리면 픽업 해주셔서 늦은시간 저녁도 먹고 편하게 들어왔습니다. 다음날 아침에는 길리가는 에카자야 오피스 동행해주셔서 발권도 도와 주시고 오피스에서 포트까지 차량으로 도움주셔서 두아이 데리고 편한게 이동해서 배멀리도 안하고 잘 도착했습니다. 현재는 작은 풀에 4개 객실을 운영중이고 옆에 큰 풀장과 레스토랑 및 바 그리고 추가 객실을 준비하고 있었습니다. Host와 직원 모두 너무 친절하여 즐거운 여행이 되었습니다.
패밀리룸 바깥 침실
빌라 입구
수영장
수영장
Stayed 1 night in Dec 2019

8/10 Good

Stéphane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour pour une nuit
Nous avons passé une nuit dans cet hôtel, lorsqu'on était en transit pour prendre un bateau à Padangbai le lendemain. Le service, le petit déjeuner, l'hôtel en lui-même est très bien, il ne se trouve pas en pleine ville, mais le personnel vous y emmène en scooter ou alors vous propose le transfer en voiture (en supplément cette fois-ci). Ils sont très disponibles.
Stayed 1 night in Aug 2019
Response from Chandra on 28 Aug,2019
Dear Stephane. Thank you for your kind review. We're glad that you enjoyed your stay with us and looking forward to having you again in the future. Best regards,

10/10 Excellent

Stefanie Bella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Laksmi on 19 Aug,2019
Dear Stefanie. Thank you for your review and for choosing our villa. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our villa in the future. Best regards, Laksmi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt fantastiak!
Helt igennem fantastiak sted! Personalet var de sødeste og de mest hjælpsomme. De hjælper rigtig meget ved fx. bådbestilling til Gili. De kører gerne en ned i byen hvis man fx skal spise - alt i alt, verdens bedste personale! Selve hotellet var rigtig hyggeligt og rent. Dejligt at man ikke er alt for mange og skønt det ikke er større. Vi kan klart anbefale stedet. Vi fortryder vi ikke havde flere dage end to på hotellet, men lokalområet er ikke for sarte sjæle
Stayed 2 nights in Feb 2019
Response from Laksmi on 22 Feb,2019
Dear Guest. I appreciate your positive feedback about our villa. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to contact us.