Pala Resorts

"Super friendly staff, accommodating."

"nice hotel well kepy"

"I spoke with Carl (I think that was his name), the general manager, before our trip as I was concerned about pet allergies. He was very helpful and made sure that we would be in a room that had never had animals stay in it. It was so amazing not to have to worry about that, and we had no issues with allergies during our stay. Alfonso and Isaiah were the night crew and they were both amazing! They asked how our day out was, gave us suggestions for food and told us what was nearby to meet our needs. They were both just very personable and helpful, we enjoyed all our interactions with them throughout our stay. Just wonderful customer service all around. Sean was who checked us out at the end of our stay, and he was great too. We were just very impressed with your staff, such a great bunch of people. We decided this would be our hotel for all our future visits to California. We look forward to our next stay with the entire family. Thank you, we are very satisfied with the great customer service you provided us. "

"The staff was very welcoming and the room was clean and well kept. If you stay on the west side of the building it can be a little noisy due to the freeway next to the building. However, later at night the freeway traffic lightens up and there is less noise. "

"Great area, clean, quiet, friendly staff, nice continental breakfast, easy computer access. Great location. Walking distance of many restaurants and shops. Popular area of Temecula. Reasonable prices. Pool. Very spacious rooms with seating, fridge, microwave and more. "

"Shops nearby "

"Quiet and tranquil with the room facing the vineyard. Staff was helpful and very professional. "

"Great hotel to stay at when having fun in the casino. "

"We greatly enjoyed having a deck with ocean view where we sat and watched the wavers, the surfers and the sunrises/sunsetsz We have already scheduled our next visit,."