Best Western, Paroisse Saint-Gausbert en Viadène hotels

"Spa concept is all show. Looks good on brochures and in photos but lacks functionality. No hot water, hydrotherapy jets weak. Confusing layout. Misses the “Ahaaa” in relaxation. "

"Spacious rooms, beautiful new pool, breakfast okay. Check out at 11am. Characterful building. No air con in rooms, fans were unavailable from reception. Lovely attentive staff but need more staff on site. Dining area needs updating. Overall good value for money. Hotel has huge potential to become 5* with investment."

"Excelllent over-the-phone service prior to check-in, reliable out-of-hours access (this is gold dust having been let down badly by a competitor just around the corner before), very comfortable room. Highly recommended. Once again, having had previously awful experiences, this hotel was excellent on all the metrics which count. Thank you!"

"Wonderful staff. Uncomfortable (very hard) mattress. Cooler was non-functional. Loud traffic from street with windows open. Exterior surroundings could use some improvement."

"The twin bed was comfortable. The bathroom was updated and clean. The room carpets dirty with crumbs. The young woman who checked us in was lovely. The woman who checked us out was not friendly, not busy and still unfriendly. We seemed to be the only guests at hotel but they put us in a room with zero views of anything but a grey wall. "