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Citygate Kamala Resort and Residence

5.0 star property
Luxury aparthotel with 3 outdoor pools and full-service spa

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Photo gallery for Citygate Kamala Resort and Residence

3 outdoor pools, open 7:00 AM to 10:00 PM, free pool cabanas
Terrace/patio
Lobby sitting area
1 bedroom, down duvets, Select Comfort beds, in-room safe
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Kitchen
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Pool View

1 bedroom, down duvets, Select Comfort beds, in-room safe

Junior Suite, Pool View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Twin Beds

1 bedroom, down duvets, Select Comfort beds, in-room safe

Junior Suite, Twin Beds

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Living area

Family Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 70 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, down duvets, Select Comfort beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Kitchenette
Fridge
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
71/21 Moo 3, Kathu, Kamala, Phuket, 83150

What's nearby

  • Phuket FantaSea - 10 min walk - 0.9 km
  • Kamala Beach - 10 min walk - 0.9 km
  • Tsunami Memorial - 10 min walk - 0.9 km
  • Big C Market Kamala - 14 min walk - 1.2 km
  • Surin Beach - 4 min drive - 3.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 41 min drive

Restaurants

  • ‪Thai Little - ‬8 min walk
  • ‪ส้มตำหนองบัว - ‬6 min walk
  • ‪Ohlala - ‬5 min walk
  • ‪Big Boys’ Burger Club - ‬8 min walk
  • ‪Il Giardino - ‬10 min walk

About this property

Citygate Kamala Resort and Residence

Luxury aparthotel with 3 outdoor pools and full-service spa
3 outdoor pools, a full-service spa and a restaurant are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. Each apartment provides an LED TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a Select Comfort bed and a down duvet, and guests will also appreciate thoughtful touches, such as bathrobes and slippers.
Citygate Kamala Resort and Residence offers 388 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature down duvets. LED televisions come with cable channels. Accommodation at this 5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Kamala aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

Languages

English, Russian, Thai

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Property amenities

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: THB 350 for adults and THB 175 for children
  • 24-hour room service
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed: THB 1,200 per night
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital

Things to do

  • Children's pool
  • Gym
  • Health club
  • Fishing nearby
  • Snorkelling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 388 units
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1200 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1000 per vehicle (one-way)
  • Rollaway bed fee: THB 1200 per night
  • Credit card charges are subject to a surcharge of 5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Citygate Kamala And Kamala
City Gate Residence Resort Spa
Citygate Kamala Resort Residence
Citygate Kamala Resort Residence SHA Plus
Citygate Kamala Resort and Residence Kamala
Citygate Kamala Resort and Residence Aparthotel
City Gate Residence Resort Medical Center Phuket
Citygate Kamala Resort and Residence Aparthotel Kamala

Frequently asked questions

Does Citygate Kamala Resort and Residence have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

Is Citygate Kamala Resort and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citygate Kamala Resort and Residence?

Self-parking is free at this property.

What time is check-in at Citygate Kamala Resort and Residence?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Citygate Kamala Resort and Residence?

Checkout is at noon.

Does Citygate Kamala Resort and Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies.

Where is Citygate Kamala Resort and Residence located?

Situated in Kamala, this luxury aparthotel is within a 15-minute walk of Tsunami Memorial and Kamala Beach. Surin Beach is 2.5 mi (4 km) away.

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Citygate Kamala Resort and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 4 out of 69 reviews
Rating 2 - Terrible. 5 out of 69 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Suroj

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice resort with good services and staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

KIRANJIT

Liked: Cleanliness, property conditions & facilities, communication
Good place, hope shuttle and bring us more places, check out late or more rooms available.
Stayed 3 nights in Jan 2025

10/10 Excellent

AKHIL

Liked: Cleanliness, property conditions & facilities, communication
Excellent experience
Stayed 2 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, communication
Very small room. Receptionist hmmmm…
Stayed 7 nights in Sep 2024

10/10 Excellent

Zoe

Liked: Cleanliness, communication
Other near by towns seemed to have more to offer, rather small quiet area, which if this is what you are after then perfect. The hotel was great, as were the staff. However, the gym facilities were not as expected - looked okay but a lot of the kit was damaged/old/not working properly
Stayed 6 nights in Mar 2024

8/10 Good

Brady

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place for families, although I was not traveling with a family. Facilities were nice, staff was great and the nightlife was just a 10 minute easy walk away. Downside is it’s a bit loud. Can hear every slamming door outside the hallway from inside the room.

10/10 Excellent

Tri

Liked: Cleanliness, property conditions & facilities, communication
High quality room amenities and bedding. Good customer service. Shuttle to the beach is a plus. Breakfast has limited choice. Room cleaning is lacking, didn’t remove trash.
Stayed 4 nights in Mar 2023

2/10 Terrible

Alison

Disliked: Communication
They have a terrible tourism agency inside of the hotel. They try to obligate me to pay more than 30,000 THB for one service I didn't contracted or used. It was a very embarrassing situation.
Stayed 4 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort, communication

Would avoid this place.

Probably the worst breakfast I've ever had on any hotel. The service was very poor, constantly out of basic things like plates and cutlery. And when you ask for those you get a look and a sigh from the staff like you're bothering them. The options were very limited and also constantly empty. Would not stay here again. 3/10
Stayed 12 nights in Jan 2024

4/10 Poor

Alexander

Disliked: Property conditions & facilities, communication
This place has only been around since 2019 and only just getting on its feet. The quality of the build is suspect and there are numerous hazzards, such as unprotected drops, railings and barriers that are insufficient to prevent falls and unevenly built stairs. It's an accident waiting to happen. In Europe or North America it would be shut down by building control until repairs and improvements were carried out.
Stayed 7 nights in Apr 2023

2/10 Terrible

Karen

Disliked: Amenities, communication
This is not a hotel, it’s condos . There is nothing in the area , no bars , restaurants. Beach is at least 25 min walk, the condo shuttle only small goes beach every two hours . Breakfast is cold . No hotel service , only reception, and they are rude and unhelpful. People in pool at 2am, screaming shouting . This place is for people who don’t want to leave the property , but would be very poor for a 24 hour stay put zone . It’s not worth half what it costs . The condos are nice , but no cleaning unless requested , they are privately owned . Just remember as not a hotel, no hotel service at all . Just a check in desk . We left after two nights , would have cost £25 round trip to Patong area .
Stayed 11 nights in Dec 2023

6/10 Okay

Allister

Liked: Cleanliness
Disliked: Room comfort

Affordable but not to everyone taste

The resort has a lot of facilities and is very affordable. I would however not return only due to the fact that the resort was mainly occupied by what one could only assume were digital nomads. Selfies, laptops, drones and staging exercises galore. It reminded me of work....The pools are great but even though most close at 6pm, visitors (with small children) were running around, playing games and drinking/smoking till 10pm/11pm at night. I could not reach reception as no resort book was in the room to alert them of the pool noise so did it via Facebook messenger. This was 5 days ao..still no reply. None of the pools were Adult only so if you wanted a quite float about in one of the pools, you'll likely be disappointed. Water pressure was a big issue and we only had 1 hot shower during our 5 night stay. Some decor are also in the wrong buildings. The Bangkok building has Brooklyn (New York) artwork on the ground floor. The New York building has an Eifel tower on the desk on the ground floor. Resort is 2min walk to the local market and roughly 10min to the beach, so well located. On this point, it is on a main rd though so expect some road noise. Staff were friendly but could have been more proactive. I find it unacceptable that no guest book was in each room to indicate emergency numbers..this is a standard in all resorts and with so many young families, a Dr's number will help in any emergency..but perhaps it is only condo's being managed by an outside party vs. a resort
Stayed 5 nights in Apr 2023

10/10 Excellent

Tia

Liked: Cleanliness, amenities, property conditions & facilities
I loved having an apartment that was so modern and filled with all the amenities needed. Was nice having a couple pools aswell. Was not a far walk from the beach and had a small food market just a 2 min walk away
Stayed 7 nights in Apr 2025

10/10 Excellent

Anders

Liked: Cleanliness, room comfort, communication
Stayed 13 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

talviloma

Hotelli oli viihtyisä ja iso plussa oli toimiva ja iso kuntosali käytössä ilmaiseksi. vastaanotossa palvelu ei ollut kovin yritteliästä, mutta asiat saatiin selvitettyä tavalla tai toisella. Aamiainen oli laadukas ja muutenkin hotellialue kiva. Hieman syrjässä rannasta ja palveluista, mutta meitä se ei haitannut.
Stayed 3 nights in Feb 2025

8/10 Good

Christer

Liked: Room comfort, communication

Fint hotell og flotte bassengområder

Veldig flott hotell, tar ca 5 min til nærmeste 7/11 og 10 min til stranda. Førsteinntrykket av hotellet er veldig fint og bra, spesielt i fellesområdene. Bassengområdene er veldig fine. Vi testet kun ut maten fra bassengbaren, den var grei. Fikk mye mat i porsjonene der. Selve rommet var det litt dårlig renhold på, og du merket at bygget var gammelt. På natten når det var vind ute bråkte vinduene veldig mye, så det var litt vanskelig å sovne av og til. Betjeningen var veldig hyggelig, og de ulike bassengbarene var også veldig fine med behagelig atmosfære. Treningssenteret var overraskende bra, det eneste minuset der var at møllene var noe gamle og det føltes litt vinglete å løpe fort på dem. Ellers veldig god plass og mye forskjellige vekter og apparater.
Stayed 5 nights in Mar 2025

10/10 Excellent

james

Liked: Cleanliness, communication
Stayed 9 nights in Jan 2025

2/10 Terrible

Medeni

Disliked: Cleanliness, property conditions & facilities, communication
Die Zimmer sind schmutzig (Schimmel, Staubmotten, schmutzige Möbel etc.). Die Kommunikation mit dem Hotel ist sehr schwer, da sich die Mitarbeiter nicht gerade kooperativ zeigen. Von den drei Sky Bars hat nur eine geöffnet. Die Pools auf den Dachterrassen kann man nicht nutzen.
Stayed 6 nights in Nov 2024

10/10 Excellent

Andreas

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Nov 2024

8/10 Good

Halvor Smestad

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Viikon perheloma

Mukava hotelli hyvällä paikalla. Kolme uima-allasta, kahvila ja ravintolat palvelivat hyvin. Kaikki sujui hyvin, ja shuttle buss rantaan ja Kamalan keskustaan oli kätevä. Huoneissa maatyypillisesti pieniä vikoja, mutta oli tarpeeksi siistiä.
Stayed 3 nights in Dec 2024

8/10 Good

Norah

Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, amenities, communication
It was ok but the rooms need some maintenance
Stayed 4 nights in Dec 2024

8/10 Good

Tomoyuki

Liked: Room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

dinh bang

Stayed 8 nights in Nov 2024