Front of property

Reviews of Lamoon Resotel

3 out of 5
Lamoon Resotel
2/6 Luangpohw Rd, Talat Yai, Muang, Phuket, Phuket

Reviews

8.0

Very good

Rating 10 - Excellent. 15 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 9 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 2 out of 49 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Lamoon has a lovely front façade, but inside was a bit like an old state school dorm. The design idea for the rooms is good but executed poorly. My 5th fl room at the back of the bldg looked as if it was hastily put together - paint and old glue along the walls. There was a hole in the wall with a wire sticking out, formerly a sconce location? The overall effect was a tired room façade needs attention from someone who has an eye for details. I was excited there was a tub, since it’s been a few weeks of travel and would be nice to have a soak. However, the plug provided did not fit the drain, and no stores (even big home improvement stores) carried plugs at all. The bathroom would definitely benefit from a separation curtain or small wall towards the front of the tub, since it’s fully indoors and doesn’t benefit from evaporation of being partially outdoors. I could hear staff and other guests in the hallway, the door is wooden without a seal. It doesn’t seem to be a party hotel, so the latest I was woken was when a group of friends were returning from their evening around midnight. The bed and linens were fine. A kettle, coffee packets, and water were provided. A mini fridge had purchasable drinks. The ac worked intermittently. Staff were all lovely. Overall, it was comfortable enough and close enough for walking around that I have no regrets. However, if I were looking for something more pleasing or something beyond a budget feel I might make another choice.
Stayed 2 nights in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice frendly hotel and staff
Stayed 3 nights in Jan 2024

8/10 Good

Seaside

Travelled with family, Business traveller
Liked: Staff & service
The location is great where there are convenience stores, restaurants and local shopping mall nearby. Only a few minutes walk to the famous Sunday Walking Street in Thalang and the Wed to Fri Indy Night Market. Hotel staff are very friendly and helpful. There is free parking and the hotel building is aged, so don't expect it could look like the same as you see on the pictures on the website.
Stayed 4 nights in Jan 2020

8/10 Good

wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

10/10 Excellent

Chutiporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Lá Moon was very welcoming and very clean. The breakfast was delicious and generous. Great location. Bed was quite hard. On the whole very nice place to stay
Stayed 1 night in Aug 2019
Response from wan on 19 Sept,2019
Thank you very much for your comment.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
The receptionist (didn't manage to catch her name) was so enthusiastic and helpful when we arrived. The location was good and close to what we wanted.
Stayed 1 night in Aug 2019
Response from wan on 19 Sept,2019
Thank you very much. Sorry for the inconvenience.

8/10 Good

Verified traveller

Stayed 1 night in Mar 2018

8/10 Good

Jordan

Liked: Staff & service, room comfort
Over all good
Pros Staff were helpful, breakfast was delicious, and location was good Cons late at night we saw two giant cockroaches but how ever the help took care of it and changed our rooms immediately
Stayed 1 night in Jan 2019

10/10 Excellent

JC, Malaysia

Liked: Staff & service
Disliked: Cleanliness
The front desk staff were passionate and friendly
Stayed 1 night in Dec 2018

4/10 Poor

Glen, GB

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Desperately needs a facelift new beds springs protruding from the side of the mattress the floor would have been as soft and less noisy....breakfast although plenty very poor quality , staff are friendly and very helpful would NOT use again
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from the team of staffs. Good value for the money paid.
Stayed 1 night in Nov 2018

10/10 Excellent

Vins, Noida, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice view of Phuket Town from window. Greeted nicely with hotel staff and room was clean and beautiful. Its close to 711 and phuket bus terminal 1. Lovely smiling and friendly receptionist and staff. Will stay again :)
Stayed 1 night in Oct 2018
Response from wanna on 1 Nov,2018
Hope to welcome you again. Yours sincerely

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and kind. The breakfast was delicious, more than expected, and the curry was especially amazing. We would come back again for sure.
Stayed 1 night in Jul 2018
Response from k.na on 21 Jul,2018
Thank you very much

8/10 Good

Cristian

Liked: Cleanliness, property conditions & facilities, room comfort
Nice ppl
Excelente stuff at the front desk
Stayed 3 nights in Feb 2018

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Room comfort
Nice place, but missing some basic needs
While the main room was nice and modern the mattresses was old spring mattress and not too comfortable. There was no shower curtain in the bathroom that left the floor wet and I slipped but luckily caught myself. There was also a face was product from men and toothbrush and toothpaste which at first I thought complimentary but strange as we were women, then realized they were from previous person who stayed, was the room thoroughly cleaned? Or did they think someone might want to use them? Breakfast was ok.

6/10 Okay

BART

Liked: Cleanliness, staff & service
Disliked: Room comfort
Moderately Sufficient
Lamoon Resotel is tired, rundown, in need of a face lift, but a fairly good deal. The bathroom had a bathtub (pretty battered) but no shower curtain or plug, so showers that soaked the entire bathroom floor were the only option. The employees were friendly, but my wife and I received different price quotes for the exact same tours. I never felt quite confident they were being honest. The breakfasts were uncomfortably cold, so get there at 7:00 am sharp if we want warmish eggs! The location is okay, but not really in the heart of Old Town, so expect to do some walking. There is a terrific Japanese restaurant around the corner, and a nice mall called Limelight with a great ale house across the street. The airport bus picked us up outside the hotel, so that was a nice bonus.

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, room comfort
Clean and adequate for our needs
Conveniently located in Phuket town. Staff were very friendly and helpful with little things like providing ice and printing out ferry bookings. Lots of places to eat nearby. Rooms are clean and adequate but dated in appearance, although renovations are under way. Also good to know that the hotel and Phuket town in general are not near any beaches - it takes about an hour to drive to Patong, etc.

8/10 Good

Sean, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay at Old Phuket Town
Had a great stay in this hotel. It's near to all the famous streets in old town. The room is spacious. And bathtub is awesome!

6/10 Okay

Chee Soon

Liked: Cleanliness, staff & service, room comfort

8/10 Good

A J, Devizes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phuket Old Town
Only 3 days stay, loved the food and sight seeing , especially the temples.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
nice hotel in town
The room overall is ok. The breakfast just ok, i eat bread n coffee coz i need halal food.

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bien dans l’ensemble mais manque de fraîcheur
Le personel est top vraiment super arrangeant. Mais par contre l’état de l’hôtel on voit qu’il a du vécu et qu’il n’est plus tous jeune
Stayed 1 night in Nov 2023

10/10 Excellent

Mads

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

christiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'étais déjà venue à Lamoon Resotel le mois dernier et je confirme mon appréciation. Personnel souriant et toujours disponible, propreté, situation géographique très bonne, petit déjeuner à recommander.
Stayed 3 nights in Jan 2023

2/10 Terrible

Panupong

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ควรปรับปรุงในเรื่องของการให้บริการหน้าเคารเตอร์
Stayed 2 nights in Nov 2021
Response from ์Nan on 30 Nov,2021
ขอโทษคุณลูกค้าด้วยที่ไม่ได้รับความสะดวกจากพนักงาน - โรงแรมอนุญาตให้ลูกค้าเข้าพักได้ 2 ท่าน และไม่อนุญาตให้บุุคคลภายนอกเข้ามาใช้ห้องพัก เพื่อความปลอดภัยช่วง Covid-19

6/10 Okay

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotellet ligger ganska nära huvudgatan. Mest thaimat på frukosten. Trevlig och hjälpsam personal. Stenhårda sängar (som alltid i Thailand!). Något slags bitande kryp (loppor?) i en av fyra sängar på vårt rum.
Stayed 1 night in Dec 2019

10/10 Excellent

somwimon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bonne hotel
Je donne rarement mon avis mais j’étais agréablement surpris par l’accueil, Et l’attention du personnel. Les chambres sont-elles est propre comme sur les photos le seul petit hic la salle de bain aurait besoin d’un coup de neuf mais rien de désagréable pour prendre une bonne douche. Cela reste bien entretenue rapport qualité-prix parfait je conseille.
Stayed 1 night in Sep 2019
Response from wan on 19 Sept,2019
Thank you very much for your comment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรม ใจกลางเมืองใกล้ย่านเมืองเก่า
อาหารเช้าอร่อย ห้องกว้าง พนักงานใจดี ใกล้ที่เดินเที่ยว ถ่ายรูป ของกินภูเก็ต
Stayed 1 night in Sep 2018
Response from wanna on 27 Sept,2018
Thank you and look forward to welcoming you again.

10/10 Excellent

Kanya, ไทย

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมดีๆในเมืองภูเก็ต
ทำเลที่ตั้งสะดวกในการเที่ยวในเมือง และพนักงานบริการดี ห้องพักสะอาด ห้องสวย พนักงานน่ารักทุกคน
Stayed 1 night in Aug 2018
Response from na on 13 Sept,2018
thank you

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Mal wifi, ducha sé rompió y cortaron el agua del todo el día del checkout Me ayudaron mucho para el traslado al aeropuerto
Stayed 5 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I will stay again!
Cheap and good! The room is big too!
Stayed 1 night in Dec 2017

2/10 Terrible

patikom, thai

Disliked: Cleanliness, property conditions & facilities
เก่ามาก
ห้องเก่ามาก อยู่แต่ที่เตียง ไม่กล้าเดินในห้องเลย รูปกับของจริงคนละเรื่องเลย

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wohlfühlhotel
Der Aufenthalt im Hotel hat uns sehr gut gefallen. Wir waren insgesamt wie Nächte dort. Das Zimmer war sauber, die Betten waren bequem! Leider wurde man aus der WLAN Verbindungen immer wiederheraus geschmissen, sodass man sich neu einloggen musste. Die Rezeption war immer besetzt und sehr freundlich und hilfsbereit, auch wenn die Englischkenntnisse vielleicht doch noch ein bisschen ausbaufähig sind. Dennoch konnte immer (wenn auch teilweise mit Google- Übersetzer) geholfen werden. Wir haben uns sehr wohl gefühlt!

8/10 Good

Lothar

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Preis Leistung Verhältnis
Gutes Preis Leistung Verhältnis

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Preis / Leistung gut
Für diesen Preis gute Leistung

6/10 Okay

Verified traveller

Disliked: Staff & service

8/10 Good

Bella, เชียงราย

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่จอดสะดวก ใกล้สถานที่ท่องเที่ยว
ห้องพักเฉยๆ แต่อยู่ในแหล่งย่านสถานที่ท่องเที่ยว มีที่จอดรถสะดวก

8/10 Good

mango-rain, 東京都目黒区

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
プーケットタウンの中のホテル
高速バスでプーケットに着きソンテオバスでプーケットタウンまで行きました。街中でホテルの場所を現地の人に何度か聞きましたが、こちらのホテルは認知度が低いようで誰も知りませんでした。辿り着くのに多少時間がかかりましたがホテル自体は快適に過ごせました。近くにコンビニや屋台、飲食店もあります。

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
aceptable. sin mas.
en general el hotel esta bien, pero es antiguo y pide a gritos una reforma. la habitacion es amplia y muy limpia. falla el bano que necesita una reforma. el personal habla muy poco o nada ingles.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
- room and service good - ราคาไม่แพง - อาหารเช้าเหมาะสม

8/10 Good

ナナロク, 日本 鹿児島

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所もスタッフも○
場所はバスターミナルに近く便利良かったです。バスタブがあったのが何より有難く常にお湯を張り入ってました。お湯の温度は相変わらず低いですが・・ 4連泊だったので、FREEのボトルウォーターを日数分頂けました。当然の事とは思いますが嬉しかったです。路線バスでショッピングセンターに行けそうです。次回チャレンジしたいです。

8/10 Good

Patrick, Helsinki

Liked: Cleanliness, property conditions & facilities
La Moon Resotel arvostelu
Hotelli on siisti mutta vähän syrjässä. Suihkusta tulee lämmintä vettä vain ajoittain ja niukasti kerrallaan. Suihkuverho puuttuu ja wc-pytty on kehno kun laude ei pysy pystyssä.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมแนวใหม่ ราคาเหมาะสม
ชอบที่พัก และรอบ ๆ โรงแรม เดินทางสะดวกดี มีที่จอดรถส่วนตัวกว้างดี แอร์เย็นดี ห้องก็สะอาด แม่บ้านดูแลดีมาก ที่นอนออกแบบแปลกดี การออกแบบก็แตกต่างไปจากที่อื่น เห็นกำลังปรับปรุงใหม่ อยู่ สวยดี ผมชอบนั่งห้องอาหาร พนักงานเป็นกันเองดี ตอนเย็น ไปเดินเที่ยวที่ถนนถลาง เป็นสถาปัตตึกแบบเก่า ๆ แปลกดี ถ่ายรูปสวยมาก และเดินมามี่หลาดปล่อยของ เด็กวัยรุ่นเยอะมาก คนมากสนุกดี มีของแปลก ชอบ

10/10 Excellent

na, hatyai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมใจกลางเมือง ใกล้ย่านท่องเที่ยว
มีที่เที่ยวรอบ ๆ โรงแรม เดินได้ไม่ไกล ห้องพักสะอาด ชอบระเบียง นอนแช่น้ำสบาย มีที่จอดรถในโรงแรม อาหารเช้าในห้องอาหารที่กว้าง โล่ง บรรยากาศดี ปรับปรุงใหม่ ชอบศิลปะรีโซเคิลแปลกดีค่ะ