Etéreo, Auberge Resorts Collection

Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Where to?

Dates

June 2025

July 2025

Free minibar items, in-room safe, blackout curtains, iron/ironing board

2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool
Bar
Pet-friendly
Breakfast available
Parking included

includes taxes & fees

1 Jul - 2 Jul

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 15 of 15 rooms

Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

283 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 King Bed

Ocean Suite with Plunge Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

128 sq m
Ocean view
Sleeps 3
1 King Bed

Ocean Studio with Sky Deck and Plunge Pool

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

139 sq m
Ocean view
Sleeps 3
1 King Bed

Room, Multiple Beds (Ocean Veranda Duplex)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

283 sq m
Sleeps 5
2 Queen Beds and 1 King Bed

Ocean Studio - 2 Queens

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

Blackout curtains

81 sq m
Ocean view
Sleeps 5
2 Queen Beds

Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

153 sq m
Ocean view
Sleeps 3
1 King Bed

Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

365 sq m
Ocean view
Sleeps 7
2 Queen Beds and 2 King Beds

Mangrove Studio with Plunge Pool - 2 Queens

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

81 sq m
Sleeps 4
2 Queen Beds

Mangrove Studio with Plunge Pool

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

81 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

235 sq m
Ocean view
Sleeps 5
2 Queen Beds and 1 King Bed

Room (Ocean Veranda Duplex)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Dining table

365 sq m
Sleeps 7
2 Queen Beds and 2 King Beds

Ocean Studio

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

Blackout curtains

81 sq m
Ocean view
Sleeps 3
1 King Bed

Ocean Studio with Plunge Pool

Highlights

Furnished balcony or patio

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Separate bedroom

81 sq m
Ocean view
Sleeps 3
1 King Bed

Ocean Suite with Sky Deck and Plunge Pool

Highlights

Furnished balcony or patio

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

193 sq m
Ocean view
Sleeps 3
1 King Bed

Mangrove Studio

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

Minibar (some free items)

LED TV

Ceiling fan

Blackout curtains

81 sq m
Sleeps 3
1 King Bed

About the area

Paseo Kanai 16, Playa del Carmen, QROO, 77730

What's nearby

Maroma Beach - 4 min drive - 1.8 km
Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 8.8 km
Tres Rios Ecopark - 13 min drive - 7.7 km
El Camaleón Mayakoba Golf Course - 13 min drive - 10.2 km
Paradise Beach - 13 min drive - 9.5 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 45 min drive

Restaurants

‪Beach Bar - ‬18 min drive
‪Jaal-Ha - ‬18 min drive
‪Pajarito - ‬15 min drive
‪Chaya - ‬6 min walk
‪Preferred Beach Club - ‬16 min drive

About this property

Etéreo, Auberge Resorts Collection

Luxury family-friendly resort near Maroma Beach

You can look forward to a beach bar, a terrace and designer shops on-site at Etéreo, Auberge Resorts Collection. With a white sand beach, beachfront dining and free beach cabanas, this resort is the perfect place to soak up some sun. Indulge in a massage at Sana, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and ocean views. Yoga classes and fitness classes are offered at the gym; other things to do include snorkelling. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a firepit and a coffee shop/cafe.

Additional perks include:

2 outdoor pools and a children's pool, with cabanas, sunloungers and pool umbrellas
Free valet parking
Full breakfast (surcharge), supervised childcare (surcharge) and massage treatment rooms
Beach towels, a 24-hour front desk and wedding services

Room features

All 75 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and minibars (stocked with some free items).

Other conveniences in all rooms include:

Childcare services and free infant beds
Rainfall showers, deep-soaking baths and hairdryers
50-inch LED TVs with cable channels
Furnished balconies or patios, wardrobes/cupboards and heating

Languages

English, Spanish

Similar properties

On the beach, white sand, beach cabanas, sun-loungers

Pool
Hot tub
Spa
Pet-friendly

includes taxes & fees

5 Jul - 6 Jul

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Free secured valet parking on site

Food and drink

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 40 to 55 for adults and USD 30 to 40 for children
2 bars/lounges
3 restaurants
A beach bar
A coffee shop/cafe
Coffee and tea in common areas
Couples/private dining

Restaurants on site

Changarro
Che Che
Itzam

Things to do

2 outdoor pools
Children's club
Children's pool
Designer stores
Fitness classes
Full-service spa
Gym
Snorkelling
Steam room
Yoga classes

Family friendly

2 outdoor pools
Children's club (surcharge)
Children's pool
Free cot
In-room babysitting
Rollaway/extra bed (surcharge)
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Wedding services

Business services

Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Firepit
Free beach cabanas
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Terrace

Full-service spa

6 treatment rooms
Couples treatment rooms
Hot tub
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in hallways
Handrails in stairways
Lift
Well-lit path to entrance

3 floors
8 buildings
Banquet hall
Built in 2021
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Deep soaking bathtub
Dressing gowns
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch LED TV with cable channels

Food and drink

24-hour room service
Free bottled water
Free minibar (limited items)

Air conditioning
Ceiling fan
Connecting rooms available
Heating (climate-controlled)
Iron/ironing board on request
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 200 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 18 kg per pet)

Pets cannot be left unattended

Food and water bowls, pet-sitting services and pet-grooming services are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 75.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.96 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately USD 40 to 55 for adults and USD 30 to 40 for children
Pet fee: USD 200 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector and a security system

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the spa

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Etereo Auberge Resorts Collection

Etéreo, Auberge Resorts Collection Resort

Etéreo, Auberge Resorts Collection Playa del Carmen

Etéreo, Auberge Resorts Collection Resort Playa del Carmen

Frequently asked questions

Does Etéreo, Auberge Resorts Collection have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Etéreo, Auberge Resorts Collection?

As of 14 Jun, 2025, prices found for a 1-night stay for 2 adults at Etéreo, Auberge Resorts Collection on 1 Jul, 2025 start from S$1,056.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Etéreo, Auberge Resorts Collection pet-friendly?

Yes, this resort allows dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Etéreo, Auberge Resorts Collection?

Valet parking is free at this property.

What time is check-in at Etéreo, Auberge Resorts Collection?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Etéreo, Auberge Resorts Collection?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Etéreo, Auberge Resorts Collection located?

Nestled on the beach, this Maroma resort is just steps away from Virgen Beach and Maroma Beach. Paradise Beach is 0.5 mi (0.9 km) away.

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Etéreo, Auberge Resorts Collection Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

10/10 Excellent

Kristi

21 Apr, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved being in nature and loved the sound of birds everyday, beach was gorgeous, sunrise yoga everyday, spa was amazing , staff very friendly and accommodating, loved every minute

Stayed 4 nights in Apr 2025

10/10 Excellent

Gaston

26 Jan, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic boutique resort, amazing facilities

Stayed 2 nights in Jan 2025

10/10 Excellent

Khulkar

14 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Gorgeous, quiet, zen resort with outstanding staff.

Stayed 3 nights in Dec 2024

10/10 Excellent

Olivia

31 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best vacations I’ve been on in my entire life. Thank you so much to our Guia, Ommar for making our honeymoon a magical experience. Highly recommend splurging on the spa and exploring dinner at the nearby Toro hotel.

Stayed 3 nights in Nov 2024

10/10 Excellent

Neal

12 Mar, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, unique getaway

Stayed 4 nights in Jan 2024

10/10 Excellent

Charith

5 Jul, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Fantastic spot! Beach and pool areas are well attended and maintained. Dinning options are great too with different foods at each.

Stayed 4 nights in Jun 2023

10/10 Excellent

Kai

19 Aug, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spectacular. The absolute best in all of Cancun.

Stayed 1 night in Aug 2022

10/10 Excellent

Gulcin

22 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional service. Only 75 rooms, so it's never crowded. Beautiful landscape situated above a mangrove. Family friendly. Spacious and clean rooms.

Stayed 6 nights in Feb 2024

6/10 Okay

Harsh

12 Oct, 2022

Liked: Cleanliness, staff & service

Property is good but at the price one would expect something exceptional

Stayed 4 nights in Oct 2022

10/10 Excellent

Ryan

25 Aug, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are not enough words for how much we enjoyed our stay. Every minute of our time at the resort was beyond expectations - from the unforgettable room and view, the highest quality customer service from every staff member we encountered, to the phenomenal food… especially at Itzam. We will always compare future “relaxing” vacations to this one and we have genuine plans to return one day - which is not a common thing we do since we enjoy staying in different places. We are telling all our family and friends to make an effort to visit!

Stayed 3 nights in Aug 2023

10/10 Excellent

Carly

15 Aug, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything we had hoped for all around! Above all, every single person we met who work at Etereo are beyond kind and thoughtful and went above and beyond to make us feel so genuinely taken care of. We left feeling like we made new friends that we would love to see again. The restaurants, pools, our room and especially SANA (spa) were simply perfect and we experienced beautiful and spiritual experiences while there that we will never forget.

Stayed 5 nights in Aug 2022

8/10 Good

Thomas

12 Dec, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property, great staff. We booked 4 nights but decided to depart a night early. Unfortunately our first night was not great - due to ‘event noise’ which probably could have been avoided with a more thoughtful room assignment. Not exactly the atmosphere I was expecting when booking this resort, had to call security 3x between 2am & 3:30am. Fortunately the management team was gracious & generous to extend a resolution for the inconvenience however my husband & I work hard & relaxing time alone doesn’t have a price for us. The food/dining was good! Far superior to other resorts in the area! However, limited options if you are planning on spending more than a few nights here! I would suggest training the restaurant staff on the menu - we had a few excellent servers & then a few who had absolutely no clue on the menu, availability or preparation - the confusion was beyond a language barrier. Overall, I do not think I would return to this Auberge property - Chileno Bay in Cabo is the better option!

Stayed 4 nights in Dec 2024

10/10 Excellent

Essence

15 Feb, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Feb 2025

10/10 Excellent

Verified traveller

26 Oct, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This resort is of the highest quality. Every staff member was truly amazing. The level of service and attention we received was unmatched and the hotel and property are beautiful. I would like to personally thank Álvaro, who was our concierge and made sure our trip was perfect. He is a gentleman and takes a lot of pride in the hotel and the exceptional service it provides. Whenever We travel to PDC again, we will be staying at this resort.

Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

22 Sept, 2024

Stayed 4 nights in Aug 2024

10/10 Excellent

Kweisi Mfume

14 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jun 2024

10/10 Excellent

Tony

7 Jun, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

En general todo el conjunto del hotel-Restaurantes-amenidades funcionan muy bien

Stayed 4 nights in Jun 2024

10/10 Excellent

Colin

1 Jun, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in May 2024

10/10 Excellent

Neil

30 Apr, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The architecture and philosophy around well being was lovely. It helped in the relaxation of the week

Stayed 6 nights in Apr 2024

10/10 Excellent

Rodrigo

19 Feb, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Es un lugar increible para descansar y vacacionar en familia o con la pareja.

Stayed 2 nights in Feb 2024

8/10 Good

Iliana

7 Jan, 2024

Liked: Amenities

Es una linda propiedad para adultos

Stayed 7 nights in Dec 2023

10/10 Excellent

Kevin

17 Dec, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

C’était notre 2e séjour en famille à Etereo et nous y retournerons. C’est tranquille, magnifique et le service est exceptionnel.

Stayed 6 nights in Dec 2023

10/10 Excellent

Alon

29 Nov, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Zwei Worte: einfach toll!

Stayed 4 nights in Nov 2023

10/10 Excellent

leon

12 Nov, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2023

2/10 Terrible

Marisela

14 Aug, 2023

Disliked: Cleanliness, property conditions & facilities

Muchas Deficiencias Muy cara

Stayed 3 nights in Aug 2023

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Etéreo, Auberge Resorts Collection

Choose dates to view prices

Photo gallery for Etéreo, Auberge Resorts Collection

Reviews

Popular amenities

Room options

View all photos for Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)

Penthouse, 2 Bedrooms (Ocean, with Plunge Pool)

Highlights

View all photos for Ocean Suite with Plunge Pool

Ocean Suite with Plunge Pool

Highlights

View all photos for Ocean Studio with Sky Deck and Plunge Pool

Ocean Studio with Sky Deck and Plunge Pool

Highlights

View all photos for Room, Multiple Beds (Ocean Veranda Duplex)

Room, Multiple Beds (Ocean Veranda Duplex)

Highlights

View all photos for Ocean Studio - 2 Queens

Ocean Studio - 2 Queens

Highlights

View all photos for Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)

Suite, 1 Bedroom (Ocean & Sunset with Plunge Pool)

Highlights

View all photos for Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)

Penthouse, 3 Bedrooms (Ocean, with Plunge Pool)

Highlights

View all photos for Mangrove Studio with Plunge Pool - 2 Queens

Mangrove Studio with Plunge Pool - 2 Queens

Highlights

View all photos for Mangrove Studio with Plunge Pool

Mangrove Studio with Plunge Pool

Highlights

View all photos for Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)

Suite, 2 Bedrooms (Ocean & Sunset, with Plunge Pool)

Highlights

View all photos for Room (Ocean Veranda Duplex)

Room (Ocean Veranda Duplex)

Highlights

View all photos for Ocean Studio

Ocean Studio

Highlights

View all photos for Ocean Studio with Plunge Pool

Ocean Studio with Plunge Pool

Highlights

View all photos for Ocean Suite with Sky Deck and Plunge Pool

Ocean Suite with Sky Deck and Plunge Pool

Highlights

View all photos for Mangrove Studio

Mangrove Studio

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Etéreo, Auberge Resorts Collection

Languages

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Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom