Skip to Main Content.
List your propertySupportTrips
Unlock instant savings with Member Prices
Sign in
Feedback

Hotel Xcaret Tierra - Family Premier

5.0 star property
All-inclusive property with 8 restaurants and 6 outdoor pools

Choose dates to view prices

Travelers relax on the white sand beach at Hotel Xcaret Tierra, with crystal-clear waters perfect for sun-filled days. Eight on-site restaurants serve authentic Mexican cuisine, and the spa offers hydrotherapy and facial treatments. Guests appreciate the attentive staff service.

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Gym
  • Room service
  • Laundry
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk - 1.4 km
  • Ferry to Cozumel - 5 min drive - 2.2 km
  • Xplor Theme Park - 5 min drive - 2.5 km
  • Playa del Carmen Maritime Terminal - 14 min drive - 9.9 km
  • Playacar Golf Club - 17 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪The Buffete - ‬2 min walk
  • ‪Mercado de la Merced - ‬10 min walk
  • ‪Lobby Bar - ‬10 min walk
  • ‪Cafeteca - ‬7 min drive

About this property

Hotel Xcaret Tierra - Family Premier

Luxury all-inclusive property near Xcaret Eco Theme Park
Located close to Cenote Santa Cruz and Xplor Theme Park, Hotel Xcaret Tierra - Family Premier provides 2 swim-up bars, 2 poolside bars and a beach bar. With a beachfront location, kayaking and snorkelling, this property is the perfect place to soak up some sun. Treat yourself to Ayurvedic treatments, hydrotherapy or a body wrap at Muluk Spa & Wellness, the on-site spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes are offered at the health club; the property also has shopping on-site, a garden and a playground. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 6 outdoor pools and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers
  • An outdoor tennis court, babysitting (surcharge) and a TV in reception
  • Beach towels, a computer station and a ballroom
  • Massage treatment rooms, a lift and concierge services
Room features
All 181 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as furnished balconies and iPads.
Other amenities include:
  • Childcare services and free infant beds
  • Egyptian cotton sheets and sofa beds
  • Bathrooms with Jetted bath and rainfall showers
  • 55-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

View from room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
8.6 out of 10, Excellent, 1,349 reviews
The price is S$1,368
includes taxes & fees
14 Nov - 15 Nov
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 8 restaurants
  • A beach bar
  • Snack bar/deli

Restaurants on site

  • Chibalí
  • La Cantina
  • La Trajinera
  • Mercado 360
  • Xingao

Things to do

  • 24-hour gym
  • 6 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • In-room sofa bed
  • Living room
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 18 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Built in 2017

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels
  • IPad
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Property is also known as

Xcaret Mexico Tierra Family Premier All Inclusive
Xcaret Mexico Tierra Family P
Hotel Xcaret Mexico Tierra Family Premier All Inclusive
Hotel Xcaret Tierra All Xcaret Parks Included Family Premier

Frequently asked questions

Does Hotel Xcaret Tierra - Family Premier have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Hotel Xcaret Tierra - Family Premier pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Xcaret Tierra - Family Premier?

Check-in begins at 3 PM.

What time is check-out at Hotel Xcaret Tierra - Family Premier?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Xcaret Tierra - Family Premier?

Yes, the property is all-inclusive.

Where is Hotel Xcaret Tierra - Family Premier located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Cenote Santa Cruz, Xcaret Eco Theme Park and Xplor Theme Park. Mahi Golf Course and Xaman Ha Aviary are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Xcaret Tierra - Family Premier Reviews

Reviews

Rating 10 - Excellent. 0 out of 0 reviews
Rating 8 - Good. 0 out of 0 reviews
Rating 6 - Okay. 0 out of 0 reviews
Rating 4 - Poor. 0 out of 0 reviews
Rating 2 - Terrible. 0 out of 0 reviews

Reviews

No reviews yet

Be the first to leave a review for this property after your stay.