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Reviews of My Family Hotel

2.5 out of 5
My Family Hotel
PT 7129 Taman Permai Park, Port Dickson

Reviews

6.6
Rating 10 - Excellent. 7 out of 50 reviews" "
Rating 8 - Good. 19 out of 50 reviews" "
Rating 6 - Okay. 10 out of 50 reviews" "
Rating 4 - Poor. 6 out of 50 reviews" "
Rating 2 - Terrible. 8 out of 50 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Muhamad fazli

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is smelly
Stayed 1 night in Jul 2022
Response from my family hotel on 18 Jul,2022
Sorry for the smelly.

6/10 Okay

Farizah Nawawi

Travelled with family
Liked: Cleanliness
Good
Stayed 1 night in Dec 2021
Response from my family hotel on 11 Dec,2021
Thank you stay with me.

2/10 Terrible

Verified traveller

Stayed 2 nights in Sep 2020
Response from my family hotel on 28 Sept,2020
ok

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2020
Response from my family hotel on 18 Sept,2020
ok

8/10 Good

Sharifah farah wahidah

Travelled with family
good
lebihkan penjagaan kebersihan terutama tilam
Stayed 2 nights in Aug 2020
Response from my family hotel on 26 Aug,2020
ok puan.. kami akan memperbaiki lagi tahap kebersihan hotel kami. terima kasih.

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complaint about.
For a budget hotel, it is good. Cleanliness is good. There's no cockroaches, ant, mosquito whatsoever. Location might not very strategic. It is next to a workshop, the parking area might seem scary.
Stayed 1 night in Jul 2020
Response from my family hotel on 5 Aug,2020
Thank you for your feedback. I hope you can come again for stay at my property.

6/10 Okay

ZAHIMI

Ok for budget
Stayed 2 nights in Jul 2020
Response from my family hotel on 15 Jul,2020
thank you choose my family hotel.

2/10 Terrible

Abdullah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not as per i expect
Inside the room a lot of mosquitoes. A little bit dirty. Staff attitudes is good.
Stayed 2 nights in Jul 2020
Response from my family hotel on 7 Jul,2020
Thank you sir for your feedback. we will improve for property again.

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Better be a good next time
Stayed 1 night in Jan 2020
Response from my family hotel on 4 Feb,2020
Thank you. we will be a good next time.

4/10 Poor

wawa, Port Dickson

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor hygiene Poor customer service Not fullfilled customer wish
Stayed 1 night in Dec 2019
Response from my family hotel on 14 Dec,2019
I'm so sorry for behalf my staff.

10/10 Excellent

Cici, Kedah

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2019
Response from my family hotel on 10 Dec,2019
Thank you stay at my family hotel

8/10 Good

SY, KL

Travelled with family, Business traveller
Liked: Amenities
Disliked: Staff & service
Value for money
Stayed 2 nights in Nov 2019
Response from my family hotel on 18 Nov,2019
thank you

4/10 Poor

Teresita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing stay...
Not good at all.. too tiny room....no other choices as the whole hotel have only very tiny rooms! You can hardly move,the bed is within the confines of the walls,that you have to climb up and down when you need to get out of bed!The side table is dirty and broken.The whole experience is awful! The reception is not manned,must ring and ring and ring the bell to get assistance.Even the furnitures in the tiny lobby are all rundown!They need to renovate the whole place,man the reception,and perhaps,make the rooms bigger! We came from a small town as well,but our hotels are charging the same price for a much bigger and spacious bedrooms.It is a very poorly managed place!
Stayed 1 night in Oct 2019
Response from my famil hotel. on 19 Oct,2019
sorry if you didn't like staying at our hotel.

6/10 Okay

Anonymous

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Need to improves housekeeping
Stayed 1 night in Sep 2019
Response from my family hotel on 30 Sept,2019
ok we will take action. thank you.

4/10 Poor

Verified traveller

Stayed 1 night in Aug 2019
Response from my family hotel on 30 Sept,2019
ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
asal anak selesa
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay .clean .
Stayed 1 night in Aug 2019
Response from my family hotel on 2 Sept,2019
Thanks for feedback.

8/10 Good

Jamaliah

Travelled with family
Satisfied meet the basic requirement
Stayed 1 night in Aug 2019
Response from my family hotel on 2 Sept,2019
Thanks for feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so comfortable.
Stayed 1 night in Aug 2019
Response from My Family Hotel on 23 Aug,2019
Thank you for choosing to stay at My Family Hotel.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff not available have to wait 30 minutes to get hold of him calling pressing door bell not being answer.. The 1 and the last going to stay in the hotel. The item in room not wash just kept on the small stool bath shower not refill... Not recommended to relax just short stop it will be OK no window in room.. Smoke smell in room upon opening the entrance door..
Stayed 1 night in Jul 2019
Response from my family hotel on 5 Aug,2019
I apologize on my behalf. Maybe he was packing upstairs, so it was slow for him to get off the counter. We will take action because of slow service. Thank you for your information.

2/10 Terrible

Ahmad Syafiq

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from admin my family hotel on 14 May,2019
Thank you for staying in our hotel. hopefully you will come back to our hotel for an overnight stay.

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2019
Response from admin my family hotel on 14 May,2019
Thank you for staying in our hotel. hopefully you will come back to our hotel for an overnight stay.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from admin my family hotel on 14 May,2019
Thank you for staying in our hotel. hopefully you will come back to our hotel for an overnight stay.

8/10 Good

Verified traveller

For the price that i paid, overall is ok for me.
Stayed 1 night in Jan 2019
Response from my family hotel on 26 Apr,2019
Thank you for your comment sir. we are really appreciate it. Hope you can stay in our hotel again.

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2019

8/10 Good

Azrai, Port Dickson

Liked: Cleanliness, staff & service, room comfort
just nice... compare to the price.. i like it
Stayed 1 night in Dec 2018
Response from aina on 4 Dec,2018
Thank you for your comment sir. we are really appreciate it. Hope you can stay in our hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
OK, all looks good. Facilities well functioning. Some improvement I suggest to put a place seems like hanger stand for hanging the wet towel etc.
Stayed 1 night in Nov 2018
Response from aina on 30 Nov,2018
Good evening sir, thank you for your suggestion. we will look forward based on your suggestion for being one of our lovely customer.

8/10 Good

Jefferi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from aina on 30 Nov,2018
Good evening sir, thank you for your suggestion. we will look forward based on your suggestion for being one of our lovely customer.

2/10 Terrible

Zunaidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

6/10 Okay

veerakumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Late check in and room readiness
Stayed 1 night in Sep 2018

8/10 Good

Suziana

Very comfortable and excellent service but little bit smell smoking even though request no smoking area. But totally very comfortable with the service.
Stayed 2 nights in Sep 2018
Response from Aina on 20 Sept,2018
Thank you for your respond miss. We will improve our service next time.

10/10 Excellent

Mohd Sufian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good for a budget hotel. Will come again.
Outside appearance not very good, I think it is newly open or under renovation. However room condition beyond expected. Below RM100 you can get 1 double bed plus 1 twin bed. Mattress is very soft and comfortable. TV have basic Malaysian channel with HD channel is very clear. Aircond is very cool. Toilet is clean and no smell (fan work great). Hot water is supply directly and very hot. Towel provided do not have stain, dirty or smell bad. Minus side is room very small and one side wall is not a stone wall, so easily you can hear your neighbour.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Need to improve cleanliness . So far Suman, the receptionist is doing well. Well, what to expect from a one man show. Thanks my family hotel.
Stayed 1 night in Aug 2018

8/10 Good

ricky, Seremban, Negeri Sembilan

Liked: Cleanliness, property conditions & facilities, room comfort
Affordable, clean and neat, close to the beach
I recommend this hotel as it is affordable and comfortable. Close enough for the beach sightseeing. Have a pleasant stay
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable bed and clean toilet..recommended who seeking for budget hotel
Stayed 1 night in Apr 2018

6/10 Okay

MOHD HANIF

Nice
This hotel is still under renovation. Channel of the TV is not enough. Air cond not cool enough. But still good comfortable.

8/10 Good

Raja Muazam Shah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No room that i already book.... But when i come there is no room
Stayed 1 night in Mar 2018

8/10 Good

ABDUL HAMID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Muhammad

Liked: Property conditions & facilities, room comfort
Nice hotel..but so so
Nice room and nice cleanliness..but TV cannot turn on and no malaysian TV channel..but it's okey..still can enjoy 4G internet on hotel's area..
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good but not so bad too. Need to improve more on the facilities and the staff
Stayed 1 night in Dec 2017

8/10 Good

Izzat

Liked: Cleanliness, property conditions & facilities
Nice and clean area. Good for night stay. Just a bit far from beaches. Overall is ok. Clean and looking new.. just a bit of mould on.the ceiling
Stayed 1 night in Dec 2017

8/10 Good

Muhammad Nazri

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Room was so small
Stayed 3 nights in Nov 2017

8/10 Good

Rosdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
I took a deluxe room. It supposedly comes with wifi, but the wifi was not function during my stay. Should I get some refund? The room and bathroom was clean. However the sink is designed to be outside of the bathroom which might be inconvenient for some people. The TV with digital signal gives very clear picture. Car parking also plenty. In overall I am satisfied with the stay.
Stayed 1 night in Dec 2017

2/10 Terrible

Nur Hazirah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they cannot arranging another room when all rooms
Not so good because when I want to check in . Their workers said that all rooms are full . But I already booked on hotel.com and already pay with credit card . Bad day for me because that day my friend wedding day and I late come to her wedding .
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
So so…
Check in fast and easy, my room super noisy due to one of the small "machine" they put I think is for air-conditioning use, whole night can't sleep because of very loud noisy from the machine, can't power off!! Bed sheet and towel got blood mark here and there! Cleaness really so so…wallpaper broken and looks messy and ugly. This place mostly for foreign workers to stay. Or lorry driver...
Stayed 1 night in Mar 2023
Response from my family hotel on 6 Apr,2023
I'm sorry for the hotel. we will correct the mistake you made...thank you for choosing our hotel to stay in port dickson.

6/10 Okay

MUGILAN

Stayed 1 night in Dec 2022
Response from my family hotel on 5 Jan,2023
terima kasih menginap di property kami.

4/10 Poor

xinxiong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
价格是很便宜，但是床单上都还有污渍。环境也不是很好
Stayed 3 nights in Apr 2022
Response from my family hotel on 18 Apr,2022
Thank you choose My Family Hotel. We will upgrade service for next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pengalaman-Baik
Hotel selesa untuk bermalam. Tiada lif, hanya tangga. Kedai ada disekitar hotel. Waze sahaja nama hotel,mudah ditemui.
Stayed 1 night in Jun 2018