Hotels near Puerto Morelos Adventure

"Every was lovely and great customer service down to the transportation "

"Poolside seating was plentiful and comfortable "

"From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this at least once per month, her energy was restored”. I want to come back and I would recommend you stay, piece of advice: try to disconnect from your phone, there’s lots of fauna to discover. Ps. Colibrí is a very nice dog, you’ll win her heart if you bring a little snack. "

"Overall I had a bad experience regarding food room and drinks"

"Amazing property - it is huge! For a one to 10’day trip you won’t run out of things to do. The best part was the staff everyone very attentive. Food was great with multiples of great themed restaurants. We really enjoyed the pool and beach bars - drinks were plentiful And great. This was our first time but will come back for sure! Marko the shuttle driver at the hotel was awesome so was Jorge. Juan our waiter at breakfast was great and our favorite was Rosando the lifeguard he made the trip special. Thank you "

"No vale lo que cuesta"

"This property is gorgeous. The staff is so friendly. There are so many activities on the property "

"Wonderful family-run hotel on a lovely Cenote. If you want all-inclusive mass tourism, this is not for you. If you want an authentic Mexican self-catering room or apartment, off the beaten track, this is perfect. "

"The road to the resort was not paved at all (dirt road with tons of potholes, an SUV or bigger vehicle is a must), it was remote, no cell reception (download an offline map), surrounded by jungle. We had fun driving through. The property was nice, peaceful and surrounded by nature. There is no cell reception but there is a wifi. The room that we stayed in was the comfort room. It was clean and comfortable. There was a musty smell at first but we aired the room out and it was fine after. I think the room needs proper ventilation. The whole staff were super friendly, accomodating and welcoming. We had the pleasure to meet Jason (all around guy - concierge, manager, chef), Robert and Papa Oso. They took good care of us. The housekeeper although we didn’t personally meet her, she did a very good job at tidying up our room every day. There menu option was limited but the food was delicious all the time. We even had a bon fire after dinner with marshmallows to eat😁. We’re satisfied overall. Service was great. The resort has a lot of potential for more activity options aside from what they already offer - e.g. ATV tours around the area, cooking class, wildlife watching, stargazing, etc. We will be back! "