Most of the staff was very friendly. Breakfast was very good and there was a good selection of fruit, breads, eggs and breakfast meats. The cleaning staff was friendly and diligent. As the song goes, they absolutely "...work hard for the money, so you better treat her (them) right." However, the rooms that ended as "09", regardless of the floor, have windows that face the hotel's outside air corridor, thus little natural light gets into the rooms and when you open the windows, you get the constant drones of the air conditioner fans of the other rooms and building. Also, be aware of the early check-in fee if you arrive before 2pm and if you decide to leave your bags with the hotel while you go to get breakfast, lunch or explore the area, that too will be done for a fee. Outrageous!!!