Premium bedding, down duvets, in-room safe, desk

Reviews of LiA Hotel

2.5 out of 5
LiA Hotel
950 El Camino Real, San Carlos, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 85 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are wonderful. Thank you for your service.
Stayed 2 nights in Apr 2024
Response from LiA team on 2 May,2024
Thank you for your kind words about our front desk staff! We are thrilled to hear that you had a wonderful experience with them. Our team takes great pride in providing exceptional service to all our guests. We look forward to welcoming you back for another memorable stay in the future!

8/10 Good

KIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area nearby , outside feeling like Disneyland, but my room In april priced economical Hot water comes easily Desk attendant very cheerful n polite . the best variety of eating establishments nearby , honestly , i wished i had more time to enjoy them .
Stayed 2 nights in Apr 2024
Response from LiA team on 29 Apr,2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay with us and found our room pricing to be economical. We are glad that you found our hot water easily accessible and that our desk attendant was cheerful and polite during your visit.We are also pleased to hear that you appreciated the variety of eating establishments nearby. We understand your sentiment about wishing you had more time to enjoy them, and we hope that you will have the opportunity to do so on your next visit.We appreciate your kind words and look forward to welcoming you back to our hotel in the future.

8/10 Good

Jose Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2024
Response from LiA team on 27 Apr,2024
Thank you for choosing to stay at our hotel and for taking the time to rate your experience. We are delighted to see that you had a positive stay with us. Your feedback is valuable to us, and we would love to hear more about what made your stay enjoyable. If you have any suggestions or comments to share, please don't hesitate to reach out. We look forward to hosting you again in the future and providing an even better experience. Thank you for your support

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy reliable place
Stayed 1 night in Apr 2024
Response from LiA team on 24 Apr,2024
Thank you for your review! We are delighted to hear that you found our hotel to be easy and reliable.Providing a seamless and dependable experience for our guests is always our top priority. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel!

4/10 Poor

Leysi

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Every time that a room would be getting cleaned up downstairs or upstairs, there was always a lot of flies and even when I enter the room there was flies everywhere on the outside and I couldn't get a fly out of the room once I was in. I really don't like seeing flies everywhere
Stayed 3 nights in Apr 2024
Response from LiA team on 23 Apr,2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay regarding the presence of flies in and around the hotel premises. Please rest assured that we take your concerns seriously and will address this issue promptly with our housekeeping and maintenance teams to ensure a more pleasant and comfortable environment for all our guests in the future.We appreciate your valuable feedback as it helps us to continuously improve our services and facilities. Should you choose to stay with us again, we will make every effort to ensure that your experience is nothing short of exceptional.Thank you for bringing this matter to our attention.

10/10 Excellent

Fernando, Sacramento

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, I return over and over when in town for business.
Stayed 2 nights in Apr 2024
Response from LiA team on 21 Apr,2024
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you have consistently enjoyed your stays with us and that our hotel has become your preferred choice when in town for business.We strive to provide exceptional service and a comfortable environment for all our guests, and we are thrilled to know that we have met your expectations. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next visit.If there is anything we can do to further enhance your experience, please do not hesitate to let us know. Thank you once again for choosing to stay with us.

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights here and thought it was great value. It is an older motel but the updates are recent and high quality. We really liked it and would go back for sure.
Stayed 2 nights in Apr 2024
Response from LiA team on 19 Apr,2024
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We are delighted to hear that you found our accommodations to be of great value and that you appreciated the recent updates we have made to enhance the overall guest experience.It is always our goal to provide a comfortable and enjoyable stay for all our guests, and we are thrilled to hear that you would consider returning in the future. Your 5/5 rating means a lot to us, and we look forward to welcoming you back on your next visit.Thank you for choosing to stay with us, and please do not hesitate to reach out if there is anything we can do to make your future stays even more enjoyable.

2/10 Terrible

Moomen

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from LiA team on 17 Apr,2024
Thank you for sharing your feedback with us. We are disappointed to hear that your experience fell short of expectations during your stay. Your satisfaction is our top priority, and we apologize for any inconvenience you may have encountered.We take your comments seriously and will use them to improve our services and ensure a better experience for all our guests. If you would like to discuss your concerns further or provide more details, please do not hesitate to contact us directly.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for a more positive experience in the future.

8/10 Good

Tod

Business traveller
Liked: Cleanliness, staff & service
It was updated however Caltrain runs until 1145 at night hard to sleep
Stayed 1 night in Apr 2024
Response from LiA team on 16 Apr,2024
Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our hotel to be updated and we appreciate your positive rating. We apologize for any inconvenience caused by the noise from the Caltrain running until late at night. Please rest assured that we will look into ways to mitigate this issue and ensure a more peaceful stay for our guests in the future.We hope to have the opportunity to welcome you back and provide you with an even better experience.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from LiA team on 16 Apr,2024
We greatly appreciate your 4/5 rating of your recent stay at our hotel. Your feedback is valuable to us, even without specific comments. We are delighted to hear that you had a positive experience during your time with us.If there are any particular aspects of your stay that stood out to you or if there are areas where we can further enhance your experience, please do not hesitate to share your thoughts with us. Your input helps us strive for excellence and ensures that we continue to meet and exceed your expectations.We look forward to the opportunity to welcome you back for another memorable stay

8/10 Good

Frank

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from LiA team on 15 Apr,2024
Thank you for rating our hotel 4 out of 5 stars. We are delighted to hear that you had a pleasant stay with us. Your feedback is valuable to us, and we would love to hear more about your experience to continue providing excellent service. We look forward to hosting you again soon.

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from LiA team on 13 Apr,2024
Thank you for taking the time to leave a review of your recent stay at our hotel.We value all feedback, both positive and constructive, as it helps us to improve our services and facilities. If there was anything specific that you feel we could have done better during your stay, please do not hesitate to reach out to us directly. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
I love staying here! Often traveling alone I feel so safe here. It is nice to walk to downtown and there are lots of services nearby. The staff is uniquely wonderful - so kind and helpful. I love the way this place has been updated. A good experience every time.
Stayed 2 nights in Apr 2024
Response from LiA team on 9 Apr,2024
Thank you for sharing your positive feedback about your experience at our hotel.We are thrilled to hear that you feel safe and comfortable during your stays with us, especially when traveling alone. Providing a secure and welcoming environment for our guests is a top priority for us.We are glad to know that you appreciate our convenient location near downtown and the various services available nearby. Our team takes pride in delivering exceptional service, and we are delighted to hear that you found them to be kind and helpful.It is wonderful to hear that you enjoy the updates we have made to our property. We strive to create a modern and inviting atmosphere for our guests to enjoy during their stay.Thank you for your continued loyalty and for choosing to stay with us. We look forward to welcoming you back for many more good experiences in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lia is a very nice motel with a European flair about it. I spent one night and was so pleased with everything, I booked an additional night. I would definitely return and would recommend The Lia very highly.
Stayed 1 night in Apr 2024
Response from LiA team on 9 Apr,2024
Thank you for taking the time to share your positive experience at The Lia. We are delighted to hear that you enjoyed your stay with us and that our European flair added to your overall satisfaction. It is always our goal to provide exceptional service and a comfortable atmosphere for our guests.We appreciate your kind words and recommendation. It would be our pleasure to welcome you back for another enjoyable stay in the future. If there is anything we can do to make your next visit even more memorable, please do not hesitate to let us know.Thank you once again for choosing The Lia. We look forward to hosting you again soon.

8/10 Good

leila, Chico

The staffs are helpful and friendly!
Stayed 1 night in Apr 2024
Response from LiA team on 6 Apr,2024
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you found our staff helpful and friendly during your stay. Providing exceptional customer service is a top priority for us, and we are thrilled that our team members were able to enhance your experience.Your kind words will be shared with our staff as recognition of their hard work and dedication to ensuring our guests have a pleasant stay. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable visit in the future.Thank you for choosing to stay with us.

4/10 Poor

Alejandra

Liked: Property conditions & facilities
Disliked: Staff & service
Very very very noisy from guests at the second floor and front desk did nothing when I call and even ask to come over to my room to heard all the noise from upstairs
Stayed 1 night in Apr 2024
Response from LiA team on 6 Apr,2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay due to noise disturbances from other guests on the second floor. We strive to provide a peaceful and comfortable environment for all our guests, and it is disappointing to hear that we fell short in this aspect.Rest assured, we take your concerns seriously and will address this issue with our front desk team to ensure that appropriate action is taken to prevent such incidents in the future. Your feedback is invaluable to us as we continuously strive to improve our services and provide a pleasant stay for all our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

leila, Chico

Stayed 2 nights in Apr 2024
Response from LiA team on 25 Apr,2024
Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to see that you had a positive experience during your stay. We strive to provide exceptional service to all our guests and look forward to welcoming you back in the future.

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from LiA team on 30 Mar,2024
Thank you for taking the time to rate your experience at our hotel. We are delighted to see that you have given us a perfect 5/5 rating.Your satisfaction is our top priority, and we are thrilled to have met your expectations during your stay. If you have any specific feedback or comments you would like to share with us, please feel free to reach out.We look forward to welcoming you back in the future for another exceptional stay.

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything and excellent value. Rooms cleaned every three days and would be nice to make that two days
Stayed 3 nights in Mar 2024
Response from LiA team on 27 Mar,2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be conveniently located and offering excellent value. Your suggestion regarding the frequency of room cleaning is duly noted, and we will certainly take it into consideration for future improvements. We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future.

8/10 Good

Joni

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from LiA team on 21 Mar,2024
Thank you for taking the time to rate your recent stay at our hotel. We appreciate your feedback and are pleased to see that you had a positive experience overall. If there are any specific areas where we can improve to make your next stay even better, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

8/10 Good

patricia, san francisco

Business traveller
Liked: Cleanliness, staff & service
The room did not have a desk or chair. I needed to work. There was a coffee maker but no coffee pods.
Stayed 1 night in Mar 2024
Response from LiA team on 14 Mar,2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay regarding the lack of a desk and chair in your room. We understand the importance of having a comfortable workspace. Upon checking the room type you booked, not all rooms will have desks in it. To guarantee a desk you would need to book one of our King Inspiration Rooms.Regarding the coffee maker without coffee pods, we apologize for the oversight. We will ensure that our housekeeping team restocks the coffee pods in all rooms to provide a better experience for our guests.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 Good

Adam

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception clerk was very nice. I had made a bunch of charges on my card earlier in the day and by the time I tried to check in, the daily spending limit was exceeded for the deposit. It was a rainy night and he let us into the room while we waited for my sister to come by after work to conver the deposit. The bed was EXTREMELY comfy. Much better than most!
Stayed 1 night in Mar 2024
Response from LiA team on 8 Mar,2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our reception clerk to be very nice and accommodating during your stay. We understand that unexpected situations can arise, and we are glad that our staff was able to assist you with your deposit issue on that rainy night.We are thrilled to hear that you found the bed in your room to be extremely comfortable. Providing a restful and comfortable stay for our guests is always our top priority, and we are pleased to know that you had a great night's sleep.We appreciate your kind words and hope to welcome you back to our hotel in the future for another enjoyable stay.

10/10 Excellent

Heilala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staffs are very helpful a d friendly
Stayed 7 nights in Feb 2024
Response from LiA team on 23 Feb,2024
Thank you for your review. We are pleased to hear that you found our hotel to be very clean and that our staff was helpful and friendly during your stay. Providing a clean and welcoming environment for our guests is a top priority for us.We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Thank you for choosing our hotel.

10/10 Excellent

Heilala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs was very helpful and very friendly, the place,rooms are very cleaned, ill definitely cone vack and i will recommend that place to my friends and family,
Stayed 1 night in Feb 2024
Response from LiA team on 23 Feb,2024
Thank you for your kind words about our staff and the cleanliness of our rooms. We are thrilled to hear that you had a positive experience during your stay with us. Your recommendation to your friends and family means a lot to us, and we are grateful for your support. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel and for taking the time to share your feedback.

4/10 Poor

Juan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Place was great, the only drawback was the pillows experience, the decor pillows or not sure what. Smelled like a stinky sweaty jockstrap , not sure what guests have done in there but clearly they’re being used as some kind of adapted accessories.
Stayed 1 night in Feb 2024
Response from LiA team on 23 Feb,2024
Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you enjoyed your overall experience at our hotel. We apologize for the issue you encountered with the pillows in your room. Your comments are valuable to us, and we will address this matter with our housekeeping team to ensure that all guest amenities meet our high standards of cleanliness and comfort. We appreciate your understanding and hope to welcome you back for a more pleasant stay in the future. Thank you for choosing our hotel.

8/10 Good

Joseph

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from LiA team on 21 Feb,2024
Thank you for taking the time to rate our hotel. We appreciate your feedback and are glad to hear that you had a positive experience during your stay.If there is anything we can do to make your next visit even better, please don't hesitate to let us know.We look forward to welcoming you back soon!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from LiA team on 15 Feb,2024
Thank you for taking the time to leave a 5/5 rating for our hotel. We appreciate your feedback and are delighted to hear that you had a positive experience during your stay with us. We strive to provide exceptional service and create memorable experiences for all our guests.Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We will continue to maintain the highest standards in all aspects of our hotel operations to ensure that every guest receives the same level of excellence.We look forward to welcoming you back to our hotel in the future and providing you with another outstanding stay.

8/10 Good

Heilala

Stayed 5 nights in Jan 2024
Response from LiA team on 11 Feb,2024
Thank you for taking the time to rate your recent stay at our hotel with a 4/5 rating. We appreciate your feedback and are glad to see that you had a positive experience overall. We constantly strive to improve our services and facilities, and your feedback helps us in that process. If there is anything specific that we can do to make your next stay even better, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from LiA team on 4 Feb,2024
Thank you for the perfect score! We appreciate your feedback and are thrilled that you had a wonderful experience. We hope to see you again soon!

8/10 Good

Richard

Liked: Cleanliness, staff & service
Not fancy, but clean and comfortable. Wifi cuts out frequently.
Stayed 2 nights in Jan 2024
Response from LiA team on 6 Feb,2024
Thank you for sharing your feedback on your recent stay with us. We appreciate your kind words about our clean and comfortable accommodations.However, we apologize for any inconvenience caused by the frequent wifi interruptions. We understand the importance of a reliable internet connection, and we will investigate this issue further to ensure a more stable and consistent wifi experience for our guests.Your feedback is valuable to us as we continuously strive to improve our services. We appreciate your understanding and hope to have the opportunity to provide you with an even better experience during your next visit.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LiA team on 4 Feb,2024
Thank you for your 5/5 rating! We appreciate your feedback and are glad you had a wonderful experience with us. We look forward to welcoming you back in the future.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LiA team on 4 Feb,2024
Thank you for your 4/5 rating! We appreciate your feedback and are glad you had a positive experience. We hope to welcome you back in the future.

10/10 Excellent

Reyna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024
Response from LiA team on 4 Feb,2024
Thank you for the positive feedback on the cleanliness of our hotel! We strive to maintain high standards to provide a comfortable environment for all our guests. We appreciate your review!

6/10 Okay

Mirna

Liked: Staff & service
The shower is tje only thing is not good the water spill all the way aput and doesn't let you shower good
Stayed 1 night in Jan 2024
Response from LiA team on 29 Jan,2024
Thank you for your feedback! We apologize for the inconvenience you experienced with the shower. We'll make sure to address this issue and ensure that the water doesn't spill out in the future. We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future for a better stay.

10/10 Excellent

Maurice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for a lovely spot.
Great and comfortable bed. Thoughtful and competent staff. Lovely nearby restaurants after long day of work.
Stayed 1 night in Jan 2024
Response from LiA team on 26 Jan,2024
Thank you for taking the time to share your positive experience. We're thrilled to hear that you found our beds comfortable and staff competent. It's also great to know that you enjoyed the local restaurants. Your feedback is much appreciated and we look forward to welcoming you back on your next visit.

8/10 Good

Beth

Business traveller
Liked: Cleanliness, staff & service
Reservation was based at least somewhat on website stating “continental breakfast” included. This was no longer true. Floor of room was very cold.
Stayed 3 nights in Jan 2024
Response from LiA team on 22 Jan,2024
Thank you for your recent stay with us and for taking the time to share your feedback. We sincerely apologize for any inconvenience caused regarding the change in our breakfast offerings. We appreciate your understanding in this matter.We also apologize for the discomfort you experienced with the cold floor in your room. We will investigate this issue and take the necessary steps to address it. We hope that despite these issues, you enjoyed the other aspects of your stay and that you will consider staying with us again in the future.

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Noce
Stayed 1 night in Jan 2024
Response from LiA team on 22 Jan,2024
Thank you for your 5-star review! We appreciate your feedback and are delighted that you had a great stay with us. We hope to welcome you back again soon.

6/10 Okay

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LiA team on 24 Jan,2024
Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and are committed to continually improving our services. If you have any specific suggestions on how we can make your next stay more enjoyable, please feel free to reach out to us. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

8/10 Good

Rogelio

Business traveller
Walking distance to Downtown San Carlos.
Stayed 1 night in Jan 2024
Response from LiA team on 21 Jan,2024
Thank you for your review! We appreciate your feedback and are glad to hear that you found our hotel conveniently located within walking distance to Downtown San Carlos. We strive to provide our guests with a convenient and enjoyable stay. If there's anything else we can assist you with in the future, please don't hesitate to let us know. We hope to welcome you back soon!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no
I really appreciated the room upgrade. Made it easier for me to get work done.
Stayed 1 night in Jan 2024
Response from LiA team on 21 Jan,2024
It's great to hear that your room upgrade satisfied your needs. We can't wait to have you back.

8/10 Good

Alexander

Stayed 2 nights in Jan 2024
Response from LiA team on 21 Jan,2024
We appreciate your feedback and the 4 out of 5 rating. We strive to provide a great experience for all of our guests and we would love to know how we can improve and make your next stay even better. If there's anything specific that you think we can do to earn a 5-star rating from you, please let us know. We value your input and hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant stay when I work late or the weather is bad and I don't want to drive home. Friendly front desk staff and the rooms are always clean!
Stayed 1 night in Jan 2024
Response from LiA team on 21 Jan,2024
Thank you for the wonderful feedback! We're delighted to know that your stays are always pleasant, particularly when you have to work late or the weather is challenging. Our dedicated front desk staff takes pride in providing a friendly and helpful service, and our housekeeping team ensures that the rooms are always clean and inviting. We value your continued support and can't wait to welcome you back for another enjoyable stay.

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from LiA team on 21 Jan,2024
Thank you for your rating! We appreciate the perfect score you've given us. We strive to provide the best experience possible for our guests, and it's great to know that we met your expectations. If there's anything specific you enjoyed about your stay or if there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back!

10/10 Excellent

Sara

Liked: Property conditions & facilities
Nice people
Stayed 1 night in Jan 2024
Response from LiA team on 9 Jan,2024
Thanks for staying with us and the great compliment I will let our staff know.

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from LiA team on 9 Jan,2024
Thank you for your review. It was a pleasure to have you.

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice amenities and nicely redone. Very enjoyable.
Stayed 2 nights in Jan 2024
Response from LiA team on 9 Jan,2024
It is great that you enjoyed our amenities and liked the new remodel. We are looking forward to having you back.

10/10 Excellent

Juan

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from LiA team on 21 Jan,2024
We're thrilled to receive such a high rating from you. It's wonderful to know that you had a fantastic experience during your stay. We're committed to providing exceptional service and ensuring that our guests have a memorable time with us. If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to reach out. We can't wait to welcome you back for another outstanding stay!

10/10 Excellent

Isidro Vargas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Quiet Everything is functioning properly.
Response from LiA team on 21 Jan,2024
We're glad to hear that you found our hotel clean, quiet, and everything in proper working order. Providing a clean and well-maintained environment for our guests is a top priority for us. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to make your stay even better, please let us know!

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to be
Stayed 1 night in Jan 2024
Response from LiA team on 21 Jan,2024
Dear valued guest, we are overjoyed to receive your perfect rating and are tickled to know you choose us for your frequent stays. Your loyalty and satisfaction are our greatest reward. We eagerly anticipate your next visit.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from LiA team on 22 Jan,2024
Thank you for the perfect 10/10 rating! We're delighted that you had an exceptional experience and hope to welcome you back soon!