Find San Gabriel Valley Spa Hotels from S$169

Very comfortable stay despite room being on the 2nd floor. Had minor problems with the toilet flush but was very quickly sorted out by the hotel team.

Thanks and all good

The hotel and its staff have never failed to impress us. Made us feel very much appreciated and at home. Guest Service Manager Elissa de Jongh is an asset of the hotel.

Really great stay. Everything was first class. Attention to detail by the staff was fantastic.

Nil

Beautiful historic hotel in Pasadena. Valet staff were wonderful but hotel staff seemed short-staffed, whenever we called they put us on hold for an inordinately long time. Housekeeping staff is spotty - they would forget to refresh our toiletries or not leave enough towels a couple times during our 1 week + stay. Otherwise, lovely and liked their extra touches for kids such as hotel scavenger hunt.

I am currently staying at the hotel now. Every time I come to LA this is my favorite hotel given its exclusivity and the quality service, I prefer this over any 5 start hotels in Beverly Hills. However, one thing always gives me a sour taste during my stay. Given that I have been staying here more than a few years now, everytime I check in, the receptionists always ask me "Is this your first time staying with us?"... This always gives me a mental distance between the hotel and me, and I am not...