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Hotel Sonetto

3.0 star property

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Photo gallery for Hotel Sonetto

Smart TV
Outdoor pool
Reception
Smart TV
1 bedroom, in-room safe, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double Room

1 bedroom, in-room safe, free WiFi, bed sheets

Basic Double Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Basic Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Basic Single Room

1 bedroom, in-room safe, free WiFi, bed sheets

Basic Single Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Smart TV
Separate bedroom
Private bathroom
Cable channels
In-room safe
Daily housekeeping
  • 24 sq m
  • Sleeps 1
  • 1 Queen Bed

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About the area

Map
281 Av. Sta. María, Santiago, Región Metropolitana

What's nearby

  • Santa Lucia Hill - 7 min walk - 0.7 km
  • Plaza de Armas - 11 min walk - 0.9 km
  • Medical Center Hospital Worker - 2 min drive - 1.9 km
  • Palacio de la Moneda - 2 min drive - 1.7 km
  • San Cristobal Hill - 5 min drive - 1.7 km

Getting around

  • Hospitales Station - 4 min drive
  • Bellas Artes Station - 6 min walk
  • Santiago (SCL-Arturo Merino Benitez) - 16 min drive

Restaurants

  • ‪Castillo Forestal - ‬3 min walk
  • ‪Sukine - ‬6 min walk
  • ‪Dong Xing - ‬4 min walk
  • ‪Sarita Colonia Restaurant - ‬2 min walk
  • ‪Uncle Fletch - ‬4 min walk

About this property

Hotel Sonetto

Hotel near Plaza de Armas
Hotel Sonetto provides free continental breakfast and more. Guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool
  • Smoke-free property, a 24-hour front desk and luggage storage
  • Concierge services, a banquet hall and a lift
  • A front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Hotel Sonetto have comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with baths or showers
  • Smart TVs with cable channels

Languages

Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 760910546

We should mention

The seasonal pool will be open from 01 November to 31 March
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sonetto Hotel
Hotel Santa Maria 281
Hotel Sonetto Santiago
Hotel Sonetto Hotel Santiago

Frequently asked questions

Does Hotel Sonetto have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sonetto pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sonetto?

This property doesn't offer parking.

What time is check-in at Hotel Sonetto?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Sonetto?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Sonetto located?

Located in Bellavista, this hotel is within a 15-minute walk of Patronato and Plaza de Armas. Costanera Center is 2.8 mi (4.5 km) away. Bellas Artes Station is 6 minutes by foot and Patronage Station is 10 minutes.

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Hotel Sonetto Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 50 out of 115 reviews
Rating 8 - Good. 22 out of 115 reviews
Rating 6 - Okay. 24 out of 115 reviews
Rating 4 - Poor. 7 out of 115 reviews
Rating 2 - Terrible. 12 out of 115 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Victor

We liked the breakfast, the hotel design and decoration and the courtesy of the receptionists.
Stayed 3 nights in Jun 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and nice staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Ashlea

Friendly helpful staff, secure gated entrance and 24hr staff, very safe and convenient location near restaurants/bar district and still close to the airport
Stayed 3 nights in Dec 2024

4/10 Poor

Alexandria

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The Wi-Fi connection was horrible but it wasn’t a completely terrible stay
Stayed 9 nights in Dec 2024

6/10 Okay

Diego

Liked: Staff & service
Disliked: Cleanliness
The water in the shower changes temperatures randomly to the point where you can’t get in without getting burnt. The pillows were old and uncomfortable just like the mattress.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
staff amazing, hotel tired, beds ridiculously soft, no storage space for clothes, shower drain backs up
Stayed 1 night in Nov 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked all. Could have electrical adaptation. Would visit again.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location for city centre

Cute “boutique” hotel with good location for city centre and helpful staff. But I had a problem with opening the door lock that seemed to have existed for some time. Also nowhere to hang towels in the bathroom.
Stayed 2 nights in Jan 2025

8/10 Good

william

Liked: Cleanliness, amenities
Everyone and everything was very nice. I would return.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall pleasant stay
Stayed 3 nights in Jul 2023

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property close to downtown center and excellent Italian restaurant on site. In addition, personnel very friendly and professional.
Stayed 2 nights in Sep 2023

10/10 Excellent

Edilio

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience.
Stayed 7 nights in Nov 2023

10/10 Excellent

Diego Mauricio

Nice
Stayed 8 nights in Dec 2023

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Sonetto

Great location, excellent staff and spacious room but the room itself needs some upgrading, such as towel rack, some hooks to hang clothes on or clothing rack with hangers. Other than that, we had a great time.
Stayed 8 nights in Dec 2023

8/10 Good

Nibras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internal wood decoration
Stayed 1 night in Sep 2023

2/10 Terrible

Betsabee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would be lying if I said I found something good in the sonetto.
Stayed 6 nights in Dec 2023

6/10 Okay

Justin

Liked: Cleanliness, staff & service

Average Stay

Staff is nice, area has some places that are in a walking distance, the breakfast is small and basic so it’s worth skipping and going somewhere else. Bed was comfortable and heater worked well but the filter was so dirty that it bothered our eyes and nose until I cleaned it myself.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with Old World charm. Across the river from Art museum and city park. 5 minute walk to Plaza de Armas and shopping. Hotel is connected to an Italian restaurant with a bar and good food that provides room service. (Carmines). Professional staff. Direct TV. Fast WiFi. A/C. Room prices are a great value compared to many places I have stayed...
Stayed 2 nights in Dec 2023

2/10 Terrible

Akram

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was advertised as luxury four stars and not sure how can that be possible. 2-3 stars and it’s generous. Their coffee was instant, and orange juice was tang. The breakfast was not optional so you have accept what they give you which for me was chicken salad sandwich!! For breakfast. The room, I meant you can see the images…
Stayed 2 nights in Dec 2023

8/10 Good

Lee

Liked: Staff & service

Located on the chocolate river

Interesting place. The location was very convenient. Our room overlooked the river but the windows were hard to see out of as there had been a sloppy paint job in the past. The river was laden with silt so it was tan. Close to the city park and lots of good restaurants and night life. The photos show a bar and we went for a drink one evening while waiting for our friends. They don't serve alcohol. The photos looked better than the reality. For the price paid it was acceptable.
Stayed 2 nights in Jan 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not even a basic room A nail pounded into the bathroom wall would be an improvement at least then you could hand up a towel. Not even a cheap disposible plastic glass was available
Stayed 1 night in Feb 2024

4/10 Poor

Maria Felisa

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were friendly, kind, and service oriented. This is the only thing I found ok with this hotel. The pictures of the rooms on the website do not represent the actual condition of the hotel. We were in a quad room that was overcrowded. The drapes were coming off the rails. Some windows look out into the an unkempt interior of the building. There were 3 separate toilets and showers in our room; however, one shower stall did not have a light fixture so it was not safe to use. The other one floods when used. The a/c was not working but they got it fixed. The phone does not work. We didn’t have enough towels and soaps; the bathrooms did not have bath mats and face and hand towels. The towels we were given were very old. They provided these items when we requested for them (the bath mats were torn at the seams. There were no hangers for clothes or racks in the bathroom to hang towels. There were no ledges in the shower on which to put one’s bathing supplies. The breakfast was not good. The sandwiches were made with loads of mayo with some shreds of tuna one day and some shreds of chicken the next. It was served with some slices of fruit and a small slice of cake. They provide instant coffee from a sachet. The location is indeed walking distance from interesting places but you’d be better off choosing one that is on the opposite side of the river. A short distance from this hotel is an area with a lot of homeless people, peddling goods on the street.
Stayed 2 nights in Dec 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Gostaria de registrar minha insatisfação com a experiência que tive durante minha estadia no hotel. Desde o início, enfrentei problemas que impactaram negativamente a qualidade do serviço oferecido. Primeiramente, o banheiro do quarto não estava devidamente limpo, o que causou bastante desconforto. Além disso, houve problemas graves relacionados à caldeira, fazendo com que o banho fosse uma experiência extremamente desagradável: a água oscilava de muito quente para muito fria em questão de segundos, tornando impossível relaxar ou tomar um banho adequado. Para piorar, houve falta de água em determinado momento, e a solução oferecida foi que eu pegasse todas as minhas coisas e me dirigisse a um quarto longe do meu apenas para tomar banho. Isso nos obrigou a carregar diversos pertences até outro quarto, o que foi cansativo e inconveniente, especialmente considerando que o banheiro disponibilizado era pequeno e desconfortável. Esperava uma solução mais eficiente e respeitosa diante desses problemas. Esse tipo de situação comprometeu a experiência da estadia e, honestamente, não correspondeu ao padrão mínimo de qualidade que se espera de um hotel. Aguardo uma resposta sobre como o hotel pretende lidar com essa situação e evitar que outros hóspedes passem pelo mesmo transtorno.
Stayed 3 nights in Dec 2024