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Reviews of Savan Resorts

4 out of 5
Savan Resorts
Nongdeune Village, Kaisonephomvihan, Savannakhet

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but the bathroom need to update & the sink need to fix the drain
Stayed 7 nights in Jul 2019
Response from J on 19 Jul,2019
Thank you for your visit and comment to let us know what to improve. We are waiting to welcoming you again. Thapanan Panjama (Front Office Manager)

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with low price.. We happy when stay here,will recommend peaple. Next time will book this hotel
Stayed 1 night in Jul 2019
Response from J on 19 Jul,2019
We are very appreciate to hear that you like our property and service. We are waiting to welcoming you again. Thapanan Panjama (Front Office Manager)

10/10 Excellent

Auttapol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Thapanan Panjama on 21 Jun,2019
Thank you for your visiting and your reviews. Hope we can provide you better service for your next stay Thapanan Panjama Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Kem

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly Surprised
I saw some negative reviews on this hotel so I was reluctant to book. However I was pleasantly surprised. This is a very nice casino/hotel. Room was very clean and spacious. Opened curtains and got a full view of the casino floor. Staff was very very friendly and each shift had an english speaker. The food was excellent. Free shuttle ride back to Thailand. Very nice stay. Only problem was the bed. The bed was felt like I was sleeping on wood with metal springs poking me. Could not sleep on it and left the hotel early because of it. Other than that, excellent.
Stayed 1 night in Nov 2018
Response from Jeab on 28 Nov,2018
Dear Mr.William, Thank you and very grateful to hear that you like our Savan Resorts and your value comment we are sure to improve for your next visit. We are sorry for the bed is too hard and this will be solved for sure since we are gradually renovate and change for better stay of our customer. Thapanan Panjama Front Office Manager Savan Resorts.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Bed not comfortable. Hot water take to long.not enough toilet paper
Stayed 1 night in Dec 2017

4/10 Poor

CHRISTOPHER

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty Smoky Old Border Casino with a Hotel
This place is a large border town 24 hour casino complex with a 2 story hotel above it. Half of the rooms have their only windows facing the gaming floor. The casino recently changed hands so maybe they will renovate it. They were renovating the rooms while I was there (flat screen TVs, mini fridges, hot water kettles, and WiFi). The WiFi did have some intrusive program that blocked streaming and torrents as well as access to many international sites. The restaurants, bar, and breakfast were not as depicted. There was no live entertainment the nights I stayed there. They did have a gym, massage/spa, and karaoke room with girls. I was told it was 3000 Thai baht for one of the girls to sit with a guest for an hour. The breakfast was a typical Asian style hotel buffet. I asked about the other food and was told it would take a long time and to order room service. As for the casino part of the hotel I didn't try as it is not really my thing and it was too smoky. It didn't look impressive like Vegas, Macau, or Phnom Phen so it would probably be disappointing if you were serious. The service was unusually good and included bellman, check in, check out, manager, and everyone else. Language barriers existed with most staff but the manager did speak very good English. On a final note the hotel is about 3 KM from the friendship bridge, 5 KM to town, and 8 KM to the colonial plaza. You will need your own transportation or be relying on taxis and tuk tuks.
Stayed 2 nights in Aug 2017

6/10 Okay

Geoff

OK for 1 night
Was average, Staff were nice, but little english. Hotel only took Thai Baht not Kip, this was frustrating.
Stayed 1 night in Jul 2017

6/10 Okay

Stuart

Liked: Cleanliness
2 star hotel masquerading as a 4!
This is no more than a 2 star hotel. It was clean and breakfast had a choice but not of a great standard. The rooms were okay but nothing to write home about. The whole ambience is rather dingy due to the casino being in permanent darkness, even the curtains were drawn n the breakfast room. However, my lasting memory will be that of the staff, while they were helpful and polite when needed they looked completely bored and totally fed up with life, especially those in the casino. Any interaction with staff at reception, cafe etc was meet with shock that someone should be talking with them, then confusion as they did not know how to react. Working conditions and pay of staff I would suspect is not good and my room looked onto what appeared to be workers quarters. I felt so sorry for the predominantly young work force who seem to have settled for what appears to be a miserable existence. This feeling is transferred to the guests. With not much choice in Suvvanakhet this hotel seems to be the only choice. There is nowhere within walking distance from the hotel to go to. Wifi in room was terrible until we got a router fitted. We were told 20 min then had to call again twice before we managed to get it!

8/10 Good

Sean

Liked: Cleanliness, staff & service, room comfort
Good value if booked early.
About the best you can get in Savannakhet.

10/10 Excellent

Syewhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I being stay at this hotel many time , it good service provided by receptionist and housekeeping team, but first the room provide me at 1st sty is in poor condition carpark with black oil stain , shower head came off, flushing system not working,strong cigcrete smear, later put me to 2nd sty newly renovated room, it condition is better than the 1st sty, hope the hotel get it renovate the 1st sty at main building

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyseisen kylän paras paikka missä yöpyä.
Stayed 2 nights in Jan 2020
Response from P.J.J on 1 Feb,2020
Thank you kindly for your review. Your feedback is extremely valuable to the Savan Resorts as it allows us to perfect our services to our valued guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Jeab on 14 Nov,2019
Thank you for your good review and rate us for 10 out of 10. We are appreciated and hope to welcoming you again. Thapanan Panjama (Front Office Manager)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from J on 2 Jul,2019
Thanks for your review and hope we will have another chance to welcoming you. Thapanan Panjama Front Office Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ราคาเบาๆ ห้องสะอาด มีโชคให้เสี่ยงทั้งคืน อาหารอาหร่อย พนักงานเป็นมิตรมาก สปาสะบายราคาก็ไม่แรง
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
굿굿굿
호텔은 나름 좋습니다. 넓고... 다좋아요 그러나 근처에 아무것도 없습니다.
Stayed 2 nights in Apr 2019
Response from J on 2 Jul,2019
Thank you for your comment and review. Hope to welcoming you again soon. Thapanan Panjama Front Office Manager.

10/10 Excellent

Panissara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
บริการดี อาหารใช้ได้
Stayed 2 nights in Aug 2018
Response from Management Team on 11 Sept,2018
ขอบคุณมากครับ หวังว่าจะได้ต้อนรับท่านในโอกาสต่อไป