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"Place was amazing! We arrived late in the evening and were upgraded to a high level which my son loved. Buffet breakfast was great had alot of variety and service was great, we had one waiter that helped us daily and got us our morning hot chocolate, He was amazing! Overall great location, close to Bukit Bingtang and great hotel will definitely stay here on our next trip to KL. Thank you"

"Excellent hotel and service level. "

"Great hotel to stay at while transiting through KL. Is a short walk from KLIA1 or there are little buggies that will take you. The hotel is clean, beds are extremely comfortable, breakfast was delicious. If you want to go into KL you can buy a return ticket on the KLI Espres train. Cost about 90, 000 RM but gets you into the city in 30 minutes. The only downside this time at the hotel was that the pool at the hotel was undergoing maintenance and closed at 7:00 p.m. I would definitely stay here again on my next time through here."

"Wonderful stay as usual. Spa is still the highlight of my stay. All staff very attentive and respectful. May need to tweak the rooms a bit as I found some loose wall sockets in my room. Toilet seat a bit dislodged. Need to maintain the quality if you are charging more than the surrounding hotels. Overall good stay though."

"This hotel fully deserves every star. The room might not be huge, but it's perfectly arranged. I love that you can choose between "normal" and "ambient" lighting in both bathroom and main room. The staff are very friendly and welcoming. Breakfast buffet has some extras too: mini bagels, cream cheese and smoked salmon or freshly pressed customized juices."

"Reception lobby is at the top and one has to go there always before "

"Terrible service and staff ….. we turned up all roads blocked to hotel had walk up a hill with suitcases then was put in a different room that was booked. But worst of all there was a festival outside hotel which went on until 1am the room room hooked we could not sleep or use the room anytime as was just too loud. The hotel apologised but did not offer any refunds and blamed hotels.com for not letting us know about the road closures and Malaysia biggest festival taking place. "

"This hotel is nearby KlIA2 ,so good."

"Room clean, just not perfect; found hair from previous party on the floor of the shower stall. All staff are friendly, even can addressed me by my last name in the Hallway. Excellent breakfast. "