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Reviews of Seventh Heaven Hotel

3 out of 5
Seventh Heaven Hotel
627 East Nanjing Road, Shanghai, Shanghai

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 969 reviews" "
Rating 8 - Good. 437 out of 969 reviews" "
Rating 6 - Okay. 293 out of 969 reviews" "
Rating 4 - Poor. 69 out of 969 reviews" "
Rating 2 - Terrible. 37 out of 969 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good👍
Stayed 14 nights in Dec 2023

8/10 Good

Allen

Travelled with family
Location excellent. Money worth.
Stayed 13 nights in Sep 2023
Response from jason on 18 Oct,2023
Thank you very much for your comments.

6/10 Okay

Jacqueline

The location is very strategic for night life , shopping and near in so many attractions but the building is dilapidated, needs to be improved . I was given a room with terrace but looks so scary and it seems the curtain were not washed for a long time . The elevator doesn’t start at the ground floor so it very inconvenient since the reception is on the 7th floor . lobby is not pleasing . it i
Stayed 2 nights in Jun 2023
Response from jason on 25 Jun,2023
Thank you very much for your comments.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a stay for that.
The restuarant was just ok, a lot of the dishes on the menu were unavailable . The noodles were good but the coffee was just average. The location is good . THe wallpaper is very pretty. The view from the window is good. The safe did not work. There was no battery in it. We got a family room, the small living room was nice. the wifi was average, not slow but not high speed either. The man and woman at the front desk are very professional and nice.
Stayed 1 night in Jan 2023
Response from Jason on 22 Jan,2023
Thank you for your comments.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best deal
nice upgrade good coffee... nice room
Stayed 1 night in Dec 2021
Response from Jason on 16 Jan,2022
Thank you very much for your comments.

6/10 Okay

Jave

Stayed 2 nights in Nov 2021
Response from Jason on 22 Jan,2023
Thank you for your comments.

10/10 Excellent

Michael

Stayed 1 night in Sep 2021
Response from Jason on 3 Oct,2021
Thank you for your comments.Welcome your next coming.

10/10 Excellent

Verified traveller

nice place
wifi was good. breakfast was good the workers were nice. AC workes well and anemities were good. very nice stay
Stayed 5 nights in Aug 2021
Response from Jason on 11 Aug,2021
Thank you for your comments.

10/10 Excellent

michael

Stayed 1 night in Aug 2021
Response from Jason on 29 Sept,2021
Thank you very much for your comments.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Jason on 29 Sept,2021
Thank you very much for your comments.

8/10 Good

Tan

Liked: Staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Chia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Dissapointing stay
Given wrong rooms Breakfast lady ( tall n slim ) very rude and unhelpful Showing fruits on pictures but was actually plastic on buffet table!! Great location with Hop on hop off stop right in front of hotel
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Ancizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Douglas

Liked: Property conditions & facilities
Disliked: Cleanliness
MR .
The location was perfect , The only issue I had was with house keeping, the bathroom had mould around the bath area.
Stayed 6 nights in Sep 2019

6/10 Okay

Goh

Stayed 1 night in Sep 2019

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect
Perfect stay in a lovely hotel in a great location. Handy to everything
Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2019

10/10 Excellent

JasonSaw, Shanghai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is real nice, super update, except King bed smaller than expected.
Stayed 1 night in Jul 2019

6/10 Okay

SHIRLEY

Liked: Property conditions & facilities, room comfort
Family Bonding
My experience in this hotel is good, but the elevator is so slow and the hotel is old enough, but a little bit far from Metro rail
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Erna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value
Good value for money and the breakfast was more than enough. The coffee was excellent!
Stayed 1 night in May 2019

4/10 Poor

GFDS

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Central location is good but the hotel is very old and shabby. Free breakfast was tiny and just strange. Being on a business trip the biggest problem for me was the almost non- existent Wi-Fi. Even the direct connected Ethernet was very slow. I think if you are on holiday you would enjoy a more modern hotel a lot more.
Stayed 2 nights in May 2019

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central spot in Shanghai
It was located Centrally on the Nanjing Rd and in a busy area, had a good stay. Had a lot of choices of bars, restaurants, and shopping stores.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Nothing special................. . . .......
Stayed 3 nights in Apr 2019

6/10 Okay

R.S, MU

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The rooms need upgrading -- very old worn out furniture & curtain -- old bathtub -- shower not in good state -- toilet not flushing properly -- Room not properly cleaned -- Hotel rating is less than a 2-star
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staffs
Stayed 3 nights in Apr 2019

10/10 Excellent

Weifeng

Liked: Staff & service, property conditions & facilities, room comfort
Old but nice hotel at the center of Shanghai.
Best location, in the heart of downtown Shanghai. Old hotel with its own story and history. Very friendly staff.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located along Nanjing Road. Breakfast still has room for improvement.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Hoang

Hotel in Shanghai
Good location. Room is ok, not so clean. Difficult to communicate with staff, very limited English speaking.
Stayed 6 nights in Mar 2019

8/10 Good

Verified traveller

Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
I liked the location. The breakfast was mediocre. The room even though it was small, but the bed was very comfortable and the bathroom excellent. Jeff at the reception area was very nice and helpful, another lady I did not get her name, was very helpful, the rest did not have a nice attitude nor did they knew even a bit of English.
Stayed 7 nights in Feb 2019

10/10 Excellent

Darryl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and safe. Beds comfortable and nice clean room
Stayed 3 nights in Feb 2019

8/10 Good

R James, Langley

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place to explore Shanghai from
This is an elderly hotel that is aging well. It has an excellent location in the middle of the Nanjing Pedestrian Walking Street and is located close to 4 different subway lines, the Bund, and other cool spots. Several food courts are nearby as are tons of shops and entertainment. Bfast is included and serves a small buffet with a plate of eggs and such, which is a decent way to start your day. Wifi is mediocre and a pain to set up (repeatedly) and of course all google/facebook/etc. apps are blocked in China. There is a money exchange machine down the street beside the Huawei store.
Stayed 4 nights in Feb 2019

8/10 Good

Wai Man

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

8/10 Good

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
The room was small (as is common in Shanghai) but comfortable, and the location was excellent - right in the middle of everything. There was no problem with a language barrier.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Good location…decent breakfast! Room was too cold, no heat!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Wai Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very conveniently located hotel .
Stayed there for 2 nights . Location is absolutely fantastic . Metro from airport with a stop very close to the hotel which is just a 5 minute walk . Front Desk staff were polite and helpful . Room is not big but clean . Breakfast included can improve but not too bad
Stayed 2 nights in Dec 2018

8/10 Good

Selina

Liked: Staff & service, room comfort
Old hotel but location is good. It is along Nanjing street. The hop on hop off bus is right in front of the hotel. There is a small train ticket booth at side of the building making it convenient to book train tickets. Metro station is about 200 metres walking distance.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018