Shenzhen Central Park

Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.

They really shouldn’t be called a 5-star hotel. The staffs are nice and friendly but the service is not yet up to the international standard. I would have considered staying there again for work if they could improve their in-room service. Apparently all their restaurants shut down early and their in-room service is outside food delivery service, everything comes in plastic bags. Trust me you don’t see this in any 5-star hotel.