Accor Hotels, Shinagawa hotels

"This hotel has very welcoming and friendly staff, check in was easy and fast, breakfast is amazing, the food at the restaurant is delicious, room and restroom impeccable, excellent service and very convenient train station at the corner of the building. Highly recommend!"

"Everything is perfect I would not change a thing here "

"I’m not sure what the complaints are about— the property is gorgeous. The rooms are wonderful as well. We booked last minute and were put on the top floor with spacious rooms and complimentary breakfast. Loved it!"

"Staff was very pleasant and friendly. Help me check in check out"

"Very clean and quiet "

"Great service. Well-organized front desk and check-in."

"Nice hotel and good location. We stayed here while going to Tokyo Disneyland. Great free bus to and from the park and the breakfast buffet was great."

"Loved being at this property! Very quiet and the room itself is enough for myself."

"my stay here was great its very calm and quiet definitely safe to walk around even late at night. they do have a spa however they're not tattoo friendly so u won't be able to use if u have tattoos. there's a convenient family mart on level 2 also which I loved . they have dining options as well. the breakfast I didn't really like I rather would go to McDonalds. the food was very bland . but other than that it was great staff was very nice and very helpful. "