Pan Pacific Hotels & Resorts, Shinagawa hotels

"Great hotel with very helpful staff. Location is conveniently located to easy access to food and public transportation."

"It was only for one night due to canceled flight but the stay was very comfortable and convenient. You don’t even need to leave the terminal."

"Beautiful hotel. Staff was very helpful and accommodating. The family mart attached to the hotel was perfect for getting snacks and drinks for the family. Restaurant on site was very good as well. Train station was a short walk up the street as well. We really enjoyed our stay. "

"Good location but very small rooms 😅 Very good staff. Clean room. Other than the room size everything was good"

"Very clean . Great location. Staff very nice. Rooms were beautiful."

"location, service, quality of bathrooms "

"Always reliable and high value; clean, excellent views, amazing breakfast, hard-to-beat location. Our second time staying and we wouldn’t hesitate to do so again. "

"The staff and room were excellent. This place is located in a quiet part of Tokyo next to a shopping center. "

"Most convenient airport hotel."