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Reviews of Chez Moi Suite and Spa

3.5 out of 5
Chez Moi Suite and Spa
#0378, Sombai road, Wat Damnak commune, Sangkat Salakamroeuk, Siem Reap

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 68 reviews" "
Rating 8 - Good. 15 out of 68 reviews" "
Rating 6 - Okay. 6 out of 68 reviews" "
Rating 4 - Poor. 1 out of 68 reviews" "
Rating 2 - Terrible. 1 out of 68 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, affordable price. the people very polite. I enjoyed the massage
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kindness, and response is very swift. Location is very convenient and they can provide free transport to Pub Street from 1800 to 2100. Not so far from Pub Street by walk also, just 10min by walk. Room is very clean and amenity is enough.
Stayed 3 nights in Mar 2019
Response from Reaksmey on 4 Jul,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Reaksmey on 4 Jul,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such an amazing hotel staff very friendly
Very helpful and gave us a good price for the tours.
Stayed 1 night in May 2017

10/10 Excellent

Bradley, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet neighborhood, Amazing service!
On a Quiet street Far from the town center but Still close enough to walk Home (15min). Free shuttle service into town between 6-9pm was handy! The staff Here are very very helpful and will go Out Of their way to meet your needs wether it be in the Hotel or your travel plans during the day. The rooms are HUGE! And We had a Nice balcony area with a pond for the double room on ground floor. For the price We paid This hotel is Amazing... definitely stay again and recommend to anyone!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Average Stay
Staff was nice and tried to accommodate our needs. Breakfast was sufficient. Location is about a 10 minutes walk to the Old Market. You can also borrow their bikes to ride to the market. We stayed during the Khmer New Year, so there were no free tuk tuk rides into town. Room was not as nice as the photos on the website. Privacy was an issue for us because the frosted stickers on the room door was not fully covered. We ended up putting a blanket over the door to cover the areas which were not frosted. Same goes for the curtains, there were gaps in the curtains which can see into our room. An extra queen size bed was placed into our room without request. Seems like that they had no other storage to put the extra bed, so they just put it into our room. The rain shower-head was dangling off the ceiling but it still worked.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a Great Price
The room was huge for the price that I paid. The hotel was within 10-15 minutes from both Angkor Wat, pub street and the night markets. Everything was good overall, I had no issues. The staff was eager to help and made sure that we were tended to. I would highly recommend this place and if I ever end up in Siem Reap again, I will definitely stay there again!

4/10 Poor

chuck, canada

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
boutique hotel is nice but staff were rude/imature
was nice little place, staff kept questioning us as to were our beer came from, every question took forever to answer, ie how much for another night? took me all day to get an answer, they wanted to switch our rooms after the first night???? who wants to unpack and then pack up and move to another room.?? one guy in particular was an imature little twit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
great room, nice garden, super friendly and helpful staff

10/10 Excellent

ANDY, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful room and lots of perks
Amazing bathtub, free massage, free laundry, great pool. $2-3 Tuktuk to hotel from town, but made easier as they will drive you there for for free. Breakfast is alright. If there's a wedding next door, prepare for loud Cambodian sing-a-longs.

8/10 Good

Chun Ho Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jacquelyn, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, excellent, wonderful!!
If we could give this hotel 6 stars we would. We loved our stay here! Huge, comfortable room with everything you need, including 2kg free laundry per day, a free 1 hour massage, great breakfast, beautiful pool and the staff were polite, professional, and so kind. They were the cream of the crop, truly the best staff and we have been traveling for 8+ months now. Fantastic, relaxing hotel!!!

2/10 Terrible

the worst resort hotel in cambodia, cambdoia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
the worst resort spa in cambodia
horrible experience in this hotel.the Breakfast was very poor and delay more than 40 min with noone!, they sell continental breaksfast whe they have a tiny menu with little food, very poor with half anana, and nothing more. the swimming pool is very unconfortable always in the shadow because of the bad design of the hotel, never sunny. a lot of noise because workers work until 6pm. in the night a lot noise of strange visitors in a tube of the room that never fill with concrete. they told that the laundry cost 1usd when really cost 3usd. only one poor soap to wash . the air conditioner a full and its was very hot. unpleasant stay.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Robert, Sydney, Australia.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A sublime oasis, with incredible staff.
Had a wonderful stay. My suite (room 205), was excellent, modern, immense and had a lovely, private balcony with a green leafy outlook. The staff are incredible. They're very friendly, knowledgeable, always with a welcoming smile and will do whatever possible to ensure you have the best stay and experience possible. The Hotel has lots of value added benefits for their guests. Six, small bottles of complimentary cold soft drinks, on arrival. Free tuk-tuk to centre of town. Complimentary Airport transfer, by tuk-tuk. Up to 2kg. of complimentary laundry, per night stay. Complimentary 1 hour massages, (in room), per night stay. (Reflexology, or Khmer). Had the most sublime foot and 90min. relaxation oil (USD$12-) massage from Monica. She really knows her stuff. Very nice and filling breakfast. I was sad to leave. I wouldn't stay anywhere else.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff is super friendly and helpful. The room were big, with a nice decoration. Good pool and all the free services - tuk tuk, bike rental, massage- make this hotel a good option. The breakfast could be better. I would be back! strongly recomendded.

10/10 Excellent

Danny, Frisco, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and Nice People
Very nice and clean....staff there was awesome!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, luxury at a great price
We enjoyed our two nights here in April 2015 in a Studio Suite. It is a brand new beautiful building and everything is spotlessly clean. Since it is a ways away from the main shops and restaurants of Siem Reap, the staff provided a tuk tuk to take us to town free of charge. Be sure to have a card from the hotel to show a driver on returning. Our driver called the staff to get directions. Our pick up from the airport went very smoothly as well. The room was very pretty with nice touches like robes and locally made soaps. The shower was not in a separate room, but actually a part of the main bedroom. It had a great rainfall shower head. We would certainly return here and next time take advantage of the massage they told us was included, but we didn't have time for.

10/10 Excellent

Alex, Venice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice brand new Boutique Spa Hotel
The hotel opened few months ago and you can feel it. The deluxe room where i stay is very big (40 ms) with everything you can dream. I like in particular the open shower, it's very stylish. They offer a big choices of different meal for breakfast (american, pastry basket, healty, cambodian...) in a nice room. The pool is a medium size, useful when like in April is too hot. The Spa offers good khmer massages and free sauna. The hotel is just located 700 mt from Old Market\Pub street and you can reach it with the complimentary tuk tuk service. If you wanna go to the Temples (you have to) is 9 km. Go by tuk tuk...i tried the bike and with 36 degrees i was dying...

10/10 Excellent

Chris, Odessa, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent, hotel beautiful
Staff did everything they could to make this a great experience for us. The room was gorgeous, featuring a stone tub in the the middle of the room. The room and bed was very comfortable. Food at the hotel was very good also, if we had been there more often during meal times, we probably would have eaten more often. I would highly recommend! Minor issues: new hotel and semi-out of the way location, it was difficult for taxi/tuk tuk drivers to find. Shower slightly inconsistent if water temperature, but truly mostly ok. It was our favorite hotel stay during our time in Cambodia, Thailand and Vietnam.

10/10 Excellent

STÉPHANE

Stayed 2 nights in Dec 2019

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel para descansar
El hotel se encuentra a unos 10 minutos andando del centro. Si lo prefieres te ofrecen un tuk-tuk por 1$. Está en muy buenas condiciones y el servicio es impecable. Algo para mejorar es que falta especificar que el masaje que incluyen en la habitación doble es sólo para una persona. Si quieres más tiempo o incluir a tu pareja tienes que pagar.
Stayed 2 nights in Nov 2019

8/10 Good

eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

6/10 Okay

Chui Ping

Liked: Staff & service, room comfort
our room rate including 30 minutes free massage, but when we ask for that, the girl in front desk said they can only provide some discount but not free.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jul 2019
Response from Reaksmey on 26 Jul,2019
Thank you for your kind review, we look forward to welcoming you back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019
Response from Reaksmey on 4 Jul,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019
Response from Reaksmey on 23 Jun,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サービスホスピタリティが素晴らしかった。
Stayed 1 night in Jun 2019
Response from Reaksmey on 23 Jun,2019
Thanks for choosing stay in our hotel, We are please looking forward to see you again! Thanks for give us a good reviews. Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019
Response from Pheaktra on 12 Jun,2019
Thank you for your kind review, we look forward to welcoming you back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方が皆さん感じがよく、丁寧に対応してくれました。 この安さでこのサービスはとてもお得だと思います。 ホテルで手配してもらうトゥクトゥクのツアーは、ガイドなしでトゥクトゥクのチャーターだけですが、一人旅をしている自分にとっては、ガイドなしで自分のペースで見て回れて、ちょうど良いツアーでした。ツアーも朝日鑑賞から夕日鑑賞まで、複数種類のツアーがあります 朝ごはんも美味しかった。朝食は7時からでしたが、頼めばお弁当を作ってくれます。 部屋も広くきれいでした。 海外のホテルではアメニティがないところが多いが、このホテルは、歯ブラシなどが揃っています。 オールドマーケットからは少し離れていますが、トゥクトゥクで五分くらいなので、不便ではありませんでした。
Stayed 3 nights in Apr 2019
Response from Pheaktra on 12 Jun,2019
Thank you for your kind review, we look forward to welcoming you back in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Pheaktra on 12 Jun,2019
Thank you so much for your kind review, we look forward to welcoming you back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
4泊して、空港ピックアップ（無料）のほか早朝のアンコールワットや夕方のバンティスレイ送迎のトゥクトゥク手配、帰国日のチュポンスパプランを利用しました。 ホテルの方たちは英語も上手で皆さん親切です。特にフロントの女性の対応が素晴らしかったです。朝食のボックス手配などもすぐに対応してもらえました。 遺跡観光で手配していただいたトゥクトゥクドライバーさんは特によくて、運転が丁寧、ミネラルウォーターのサービスもあり、簡単な英語も通じました。 利用していませんが、無料のクメールマッサージや時間帯限定でオールドマーケット周辺までのトゥクトゥクサービスもありました。 清掃もしっかりされていますし、24時間フロントに人がいるため安全だと思います。 ただ、ホテル入ってすぐの一階のダブルルームでしたがドアが木製枠引き戸のためか、鍵にコツがいったり蚊やヤモリ？イモリ？が侵入してました。また、バスタブはお湯が出にくいようでした。（シャワーは問題なし。）気になる方は大きなホテルを利用されたほうがいいかも。 近くのレストラン、SPOONSとHAVENをランチに利用しましたがオシャレでおいしくて女子旅にオススメです。
Stayed 4 nights in Feb 2019
Response from Reaksmey on 4 Jul,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
スタッフがみんな親切でよかった
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフな皆、親切で、とても快適でした。 トイレもお風呂も清潔で、お湯もたっぷり使えました。 唯一、部屋にトカゲが侵入したので、妻と子供がちょっとびっくりしていました。
Stayed 3 nights in Dec 2018
Response from Reaksmey on 4 Jul,2019
Thanks for choosing stay with us and give us a good reviews, We are hope to see you next-time, Reaksmey Reservation Officer

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, very good staff, very good place
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
喜歡
員工親切 旅店乾淨 晚上還有免費嘟嘟車 雖然按摩只送單人而已 但整體來說 非常棒！
Stayed 3 nights in Nov 2018

10/10 Excellent

K, 長野

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
カンボジア最後の夜を過ごして飛行機に乗る前にマッサージを受けようと思い宿泊しました。残念ながらマッサージは満員で諦めたのですが代わりにチュポンを初体験しました。宿泊と共におすすめします。 とにかくスタッフの対応が良くとても気持ちの良いホテルでした。ありがとうございます
Stayed 1 night in Oct 2018

10/10 Excellent

naco, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パブストリートからは距離があるので始めは心配でしたが、ホテルのスタッフの皆さんがきめ細かく、フレンドリーにケアしてくださりとても素敵な滞在になりました！ ホテル全体もお部屋もとても清潔で、言うことなし！またシェムリアップに行く際には、ぜひ泊まりたいです！
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 mins walk from pub street
great relaxing pool, nice staff and friendly, free pubstreet transfer and airport pick up service
Stayed 3 nights in Mar 2018

10/10 Excellent

Erik, Den Haag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
helemaal perfect
Chez moi is werkelijk « zoals thuis » . Vriendelijk onthaal en attent personeel dat gedurende ons gehele verblijf heel erg gastvrij bleef. Het hotel heeft slechts een tiental kamers, het is er rustig en er hangt een vriendelijke sfeer. Heel bijzonder was de aandacht van Jackson, die alles geregeld krijgt, je alle informatie geeft die je nodig hebt en vrolijk zijn job doet. Echt goed!
Stayed 4 nights in Dec 2017

8/10 Good

Sayaka, 日本　福岡

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしいホテルです！
出発前から日本人のオーナーさんとLINEでやり取りが出来とても親切に対応して頂きました。ホテルスタッフの方も日本語を学ばれている方がいて言葉に不自由なく過ごすことが出来ました。些細な気配りや気遣いもして頂き不安なく最高のカンボジア旅行を楽しむ事が出来、この価格でこのサービスと綺麗なホテルに大満足です！
Stayed 2 nights in Nov 2017

8/10 Good

まっつん, 大阪

Liked: Cleanliness, staff & service, room comfort
シェムリアップでのリゾート
日本人オーナーということもあり、ホテル内は非常に清潔で、外国に居ることを忘れてしまいます。ホテルの方々もフランクでいつも笑顔で対応してくれます。おすすめです。
Stayed 2 nights in Nov 2017

10/10 Excellent

Nana, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かなリゾートホテル！
シェムリアップの中心地に近い、静かなところにある日本人経営のホテルです。空港送迎を依頼する際に、オーナーさんと直接ラインでやり取りができ、とても安心でした！ オールドマーケットまでは歩いて10分ちょっとくらいで、明るいうちならぶらぶら歩いていけます！が、夜はホテル周辺がかなり暗く、野良犬も多いので結構こわいです。夜は出歩くなら、トゥクトゥクなど使
Stayed 2 nights in Sep 2017

10/10 Excellent

Heidemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles war zur vollen Zufrieden!
Das Personal war sehr freundlich und hilfsbereit und das Hotel liegt nur einen kurzen Spaziergang von dem Nightmarket und der Pubstreet entfernt.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the price
We have a 5 days trip to Siem Reap. The hotel staff were all nice and helpful. Room is clean and nice. The free tuk tuk from hotel to Pub street between 6-9pm was awesome. The price per night is very affordable. The free breakfast provided every day in their built-in restaurant is very good and caring, but the take-out breakfast for sunrise is poor. However, there are lots of insects inside the hotel. The free massage is only for 1 person, even if 2 people living in room. The area around hotel is pretty dark and dangerous, needa take tuk tuk from pub street when go back to sleep. To conclude, worth to stay in the hotel if you have limited budget and suitable for groups of 2-4 people.
Stayed 4 nights in Jun 2017

8/10 Good

yummy, 広島

Liked: Staff & service
アットホームでお手頃価格
日本語の喋れる笑顔のスタッフさんに癒されました。トゥクトゥクや早朝の朝ごはんの手配も完璧にしてくれました。 ホテルの洗濯も頼みましたが、綺麗に仕上がって戻ってきました。

10/10 Excellent

belen k, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente hotel!
impecable, la decoracion, el servicio, la comida, la ubicacion, sin dudas volveria!

8/10 Good

ling, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice
Comfortable and very clean hotel and nice staff , staff always have smile, super nice and make so relaxing . Nice position, very close to public area Good service, it is so nice to offer pick up / deliver at airport

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
세심한 친절이 돋보이는 호텔
후기에서 보면 시내와 접근성 나쁘지 않다고 되어 있는데 그건 아니고요 매번 툭툭 타고 다녀야 하는 거리임(주변 환경이 무서운 느낌도 있음) 근데 시내랑은 1달러 거리이고 그것도 호텔에서 준 종이 보여주면 호텔에서 부담하고 체크아웃할 때 청구해주니 툭툭 기사랑 네고할 일은 없어요. 이런식의 세심한 서비스가 되게 많앗는데요, 방에 들어가자마자 클리어파일에 이런 저런 것 정리해둔 책자도 있고 세심합니다. 접근성 빼면 다 좋았어요. 어매니티도 다른 비슷한 가격의 호텔 중에서 가장 많았고, 스탭들도 친절하고(지나치게 간섭하지도 않고) 특히 욕조가 잇어서 마음에 들었습니다. 여기서 소개해준 앙코르 유적 스몰투어했는데요, 스라스랑 호수까지 들어가 있어서 다른 후기랑 비교했을 때 꽤 알찼던 것 같아요.