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York Hotel (SG Clean)

Photo gallery for York Hotel (SG Clean)

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of York Hotel (SG Clean)

York Hotel (SG Clean)

4.0 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
Map
21 Mount Elizabeth, Singapore, 228516

Explore the area

  • Popular LocationLucky Plaza7 min walk
  • Popular LocationOrchard Road8 min walk
  • Popular LocationION Orchard10 min walk
  • AirportSingapore (SIN-Changi)25 min drive

Choose dates to view prices

About this area

Singapore

Near a metro station, York Hotel (SG Clean) is in Orchard, a walkable area in Singapore with great shopping. Orchard Road and Marina Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Gardens by the Bay. Singapore Flyer and Universal Studios Singapore are not to be missed.

What's nearby

  • Lucky Plaza - 7 min walk
  • Orchard Road - 8 min walk
  • ION Orchard - 10 min walk
  • Royal Thai Embassy - 14 min walk
  • Plaza Singapura - 2 min drive

Getting around

  • Orchard Station - 10 min walk
  • JB Sentral - 36 min drive
  • Changi Airport (SIN) - 25 min drive

About this property

York Hotel (SG Clean)

4-star Singapore hotel in Orchard, walk to Orchard Road
This hotel features a poolside bar, a coffee shop/cafe and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a business centre and conference space are on-site.
York Hotel (SG Clean) offers 407 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

A children's pool and a spa tub are on site.

Languages spoken

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: SGD 32.96 for adults and SGD 21.19 for children
  • 1 coffee shop/cafe
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • White Rose Cafe

Things to do

  • Children's pool
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 100 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 32.96 for adults and SGD 21.19 for children (approximately)
  • Rollaway bed fee: SGD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel York
York Hotel
York Hotel Singapore
York Singapore
York Hotel
York Hotel (SG Clean) Hotel
York Hotel (SG Clean) Singapore
York Hotel (SG Clean) Hotel Singapore

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 221 out of 980 reviews
5 - Excellent 23%
Rating 4 - Good. 528 out of 980 reviews
4 - Good 54%
Rating 3 - Okay. 173 out of 980 reviews
3 - Okay 18%
Rating 2 - Poor. 39 out of 980 reviews
2 - Poor 4%
Rating 1 - Terrible. 19 out of 980 reviews
1 - Terrible 2%

4.0/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

3.7/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room is huge, and the staff went the extra mile to make my kids happy. There was a light up tippee in the room!
Stayed 1 night in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Reasonable price
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
I booked a spacious room for a family of 4. Kids had space to run about but the room was dirty.
Stayed 2 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 8 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Awesome service at York Hotel
There were a couple of short hairs left on the pillow when I checked in. But since I checked in around 2am, I was too tired to get the housekeeping to change the pillow case. The next morning, I went out for breakfast and I was delayed as I was caught in the heavy rain on my way back to the hotel. Rachel greeted us at the hotel entrance and we requested for an extension of 1 hour for us to shower and change out of the wet clothes. She immediately assisted us to inform FO. Rachel is a very diligent and mindful staff. I checked out eventually and Rachel reminded me that since I drove, to take a complimentary car park coupon. Such mindful staff is an asset to the company as I am sure there will be many happy guests. Kudos to Rachel!
Stayed 1 night in Feb 2022