Britannia Hotels, Smethwick hotels

"Although the hotel felt slightly tired the staff were very welcoming and proactive, making this a very good value for money option and if I am in the area again we will definitely stay again."

"The staff are very kind."

"NEAR MOTOWAY - ESY ACCESS"

"It was a very comfortable room and yes it was basic but perfect for what we needed"

"arrived at hotel around 16:45 to check in and was told abruptly by a security guard at the door before i’d even set foot into the building that all the hotel bookings were cancelled because the hotel was housing refugees and i should have received an email telling me of this situation. needless to say i checked all emails immediately and didn’t find anything thus leaving us stranded without accommodations for the night.which meant we had to sit and wait in our car for 2 hours till the show we...