Hotels in Smithville

"The staff member Ms Mini was extremely helpful and kind, offering thoughtful suggestions on places to visit in Niagara Falls & St. Catherine. And The location is also very convenient, with easy access to the Premium Outlet Mall & others. "

"It’s the only place I stay while in town. "

"It's stated that breakfast is included. Not true. A $15 voucher for breakfast is included. Breakfast with the voucer still cost over $30. "

"Very convenient location. Nicely styled room. Bed was too firm. "

"Venue was choosen for proximity to event being held elsewhere."

"Cute pool. Noisy halls. Hot breakfast options. Pretty much what you’d expect from an Hampton Inn. Only thing that I didn’t appreciate: evening tea options were all caffeinated. "

"Unfortunately, with indepedently owned businesses, when you hire family or within your closed circle, customer service gets left by the wayside and that leaves a poor impression. This was the case with our recent stay."

"Room was excellent. Quiet, comfortable, well laid out. Would have given five stars except they had the heat turned off and it was a little cool"

"The rooms are clean, modern, and very well maintained. The furniture is in excellent condition, and overall the property presents very nicely. We did travel with our dog on this visit. We checked in advance—both online and by calling the hotel—to confirm there wouldn’t be any issues. While we appreciate that the hotel is pet-friendly, it was not made clear during booking or on the call that there would be an additional $30 fee for bringing our dog. We don’t necessarily take issue with the fee itself, but clearer communication upfront would have been appreciated to avoid any surprises at check-in."