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Reviews of Hanwha Resort Seorak Sorano

3.5 out of 5
Hanwha Resort Seorak Sorano
111, Misiryeong-Ro, Beon-gil, Sokcho, Gangwon

Reviews

8.6

Excellent

Rating 10 - Excellent. 313 out of 681 reviews" "
Rating 8 - Good. 271 out of 681 reviews" "
Rating 6 - Okay. 72 out of 681 reviews" "
Rating 4 - Poor. 12 out of 681 reviews" "
Rating 2 - Terrible. 13 out of 681 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Ava

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It’s more like a b&b place rather than hotel. No big towel provided was not acceptable in winter time
Stayed 2 nights in Dec 2023

10/10 Excellent

Samuel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Outstanding property for a family vacation and very close to Sokcho
Stayed 1 night in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

MINJUN, Philadelphia

Liked: Cleanliness
Not bad for a short visit
Stayed 2 nights in Jun 2023

10/10 Excellent

jisook

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Oct 2022

8/10 Good

sung jin

Stayed 2 nights in Sep 2022

8/10 Good

Hat Lim

Stayed 2 nights in Sep 2022

10/10 Excellent

KWANG HEE

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Gee Won

Travelled with family
Liked: Cleanliness, room comfort
Family friendly
We stayed in a deluxe room, one with a double bed and the other with three twin futons. The room was very clean and since we stayed 6 nights, we could request housekeeping for 2 days during our stay. Due to COVID-19, many of the perks in the resort were closed like the karaoke rooms, billiard and arcade room. They looked well kept and we would like to try it another time. The waterpark, Waterpia, was a 10 minute walk within the resort, possibly longer with little kids. We had 3 young children, so we drove - 2 min. The restaurant had a limited menu but was delicious. Starbucks in the lobby was a bonus but they did stay busy. The breakfast buffet was open only on the weekends due to COVID-19. They checked our temperatures and took our information down in case they needed to contact us. The tables had plastic gloves for guests to use when getting food. Most people wore their masks while getting food. The kid's area was perfect for our little ones. The food was good too. The weekdays were quiet but Friday evening got very busy. Parking was more difficult and you could smell a lot of alcohol from people, but they were not unruly. It was a 15 to 20 minute drive to Sokcho beach and Seorak Mountain. There are not a lot of good places to eat so a car would be highly recommended to get around. The room was clean and had everything we needed. A microwave would be nice but the kitchen area is quite small. A nice place to stay while visiting Sokcho
Stayed 6 nights in Jun 2020

10/10 Excellent

kyuyoun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Helena, Ga

Liked: Cleanliness, amenities
Always good service, good view, good amenity....our family visit every summer. You can go beautiful sea also..
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

10/10 Excellent

Hyunjung

Stayed 3 nights in Oct 2019

8/10 Good

MIKE AN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with mountain view !!! Very clean ! Only thing that I didn’t like was no microwave in our room.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2018

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Amazing place to stay near seorak San! Water park and good restaurants near by!
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i arrived at hotel receptionist said I had to take 2 waterpia tickets. Just miss communication with Expidia & hotel. It wasn't my order.
Stayed 1 night in Oct 2017

8/10 Good

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lot of fun in aquaworld. This place is perfect place for family.
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Kyu Ha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort, Mountain, Hot Spring, and Ocean view
was good. but we wished TV would be in front of bed, so that we can watch TV on bed.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful European-looking Resort with Water Park
The staff was very friendly and accommodating, making my stat extra enjoyable. The water park was really fun and only 5 min walking distance. The hot springs in the water park was relaxing and romantic.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice family r&r
If you plan on visiting Waterpia, this place has everything.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Room is big and clean, the staff who help us to check in was nice and cheerful. But one thing want to comment is guest who booked family room for 4 ppl but breakfast just provide for 2ppl is not make sense.

8/10 Good

Seungkwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Nicolette, Australia

Disliked: Staff & service, room comfort
Disappointing 4 star resort
We (4 girls) stayed 2 nights at Hanwha resort. Firstly it wasn't clear how many beds there were in the room, and it turns out that there was only one double bed, and two of us had to sleep on the floor. Secondly, they only provided hand towels in the room which made it extremely difficult after showers. Thirdly, they did not make up our room the next day, and when I asked the staff about it, I was rudely told that I should have requested for them to clean the room at check in, which was not made clear to me when I checked in. Fourthly, dining and other facilities such as the spa and waterpia were overpriced. In summary, we felt that this was not a 4 star resort.

8/10 Good

JooHyung, Irvine, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended but with few things to know
Excellent property and attractions nearby. Be aware that this is the resort for members but accept non-members. As a result, you may find some strange rule such as no ironing board and limited amenities in the room.

4/10 Poor

Bee Yim, Kuala Lumpur, Malaysia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This is a club for the rich Korean
First of all, this is a club and a resort for family, not for lone traveller. The location is too far from the town and it is HUGH....I had to pay 10,000 KRW for taxi to go there. There is nothing to do, the room is catered for family. Very big room with sitting room and mini kitchen. This is the first accommodation I have come across that does not supply either water or coffee or tea although they have electric kettle. I was told they have a mini market that I can purchase water but it is two building away from the lobby. I was told by the reception that this is a club and I can see that it is very popular among the Korean. Because of that, nothing is written in English or any other language. I must admit that the receptionist are very helpful and we manage to understand each other with little English and sign language. I should say it is a great place for family.

6/10 Okay

Melanie, Singapre

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Hotel beside Waterpia
Hotel is beautiful but very few staff can speak much English. It was so bad that when I asked for a rollaway bed, they gave me an extra room keycard. When they say "OK" they actually do not understand. Most signboards are in Korean. Nobody cleaned our room in 4 days. When I requested for room cleaning, they only came to throw our rubbish. Beds were left in a mess, the towels were not changed. Decided not to ask because they would not understand anyway.

10/10 Excellent

YOUNGKYU

Travelled with family
Liked: Cleanliness, room comfort
전반적으로 만족스러움
전반적으로 만족하나 룸위치에 따라서는 편의시설을 사용하기가 너무 멀다. 베개솜이 너무 뭉쳐져있거나 아니면 상태가 고르지 못한 베개가 너무 많다.
Stayed 3 nights in Jan 2024

8/10 Good

Eunkyong

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

sungwon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jungwook

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jeenseong

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

doyeon

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Hyun-mook

Stayed 1 night in Dec 2023

8/10 Good

JUNGKYUN

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Hyeran

Stayed 1 night in Dec 2023

10/10 Excellent

Jaeyoon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

대성

Stayed 1 night in Nov 2023

10/10 Excellent

jonghyun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jihye

Stayed 1 night in Nov 2023

10/10 Excellent

John Young

Travelled with family
Liked: Cleanliness, room comfort
굿 리조트 한화
매우 만족
Stayed 2 nights in Oct 2023

8/10 Good

Po Yin

Stayed 1 night in Oct 2023

8/10 Good

Sun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023