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Reviews of Santi Mandala Villa & Spa

4 out of 5
Santi Mandala Villa & Spa
Br. Bucuan, Ds Batuan, Sukawati, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 90 out of 140 reviews" "
Rating 8 - Good. 40 out of 140 reviews" "
Rating 6 - Okay. 5 out of 140 reviews" "
Rating 4 - Poor. 2 out of 140 reviews" "
Rating 2 - Terrible. 3 out of 140 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

jitesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with view to rice fields, awesome view of sunrise from property. Difficulty and steep walking to property. Excellent breakfast and friendly staff.
Stayed 3 nights in Jan 2024
Response from Dewantara on 5 Feb,2024
Dear Jitesh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

8/10 Good

Donna

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful place nice and quiet staff very friendly
Stayed 3 nights in Dec 2023
Response from Dewantara on 12 Jan,2024
Dear Donna,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I almost want to keep this place a secret…it is that special. Divine surroundings, delightful staff, delectable swimming pool and dreamy waterfall. The restaurant serves delicious, beautifully presented food at excellent prices. We stayed in a villa over the lily ponds and the sound of the water was magical and so relaxing. I liked that it is surrounded by Balinese villages but if you want to walk out and shop, this is not for you. We hope to return.
Stayed 3 nights in Sep 2023
Response from Dewantara Narottama on 30 Sept,2023
Dear Louise,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was I think our 4 or 5 time to stay there. Over all we love the place and intend to stay there again. What I did not like is that they were not clear on when the restaurant closed. It closes at 10 pm is all they said when we checked in. What they did not say was that they stop taking orders at 900. I have cancer and need to eat when I take my medication. The guy in the restaurant did not care. It was not until I spoke with a manager that they agreed to get me something to eat and brought it to our room. I will be more aware the next time
Stayed 3 nights in Apr 2023
Response from Dewantara on 24 Oct,2023
Dear Wayne,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

10/10 Excellent

Jamie

Stayed 3 nights in Mar 2023
Response from Dewantara on 24 Oct,2023
Dear Jamie,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral manager

10/10 Excellent

Miluska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful .
Stayed 2 nights in Sep 2022
Response from Dewantara on 28 Oct,2023
Dear Miluska ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful villa!
Stayed 3 nights in Sep 2022
Response from Dewantara on 20 Nov,2023
Dear Danielle ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Dewantara NarottamaGeneral Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santi Mandala
Amazing surroundings and very relaxing. Our villa was fabulous
Stayed 4 nights in Mar 2020
Response from darti on 27 Mar,2020
Thank you for enjoyed Holiday during your staying with us,, we do much hope will see you in the next Holiday Have a great day ahead

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I liked the quietness and cleanness! The breakfast was bit average. This can be improved!
Stayed 5 nights in Feb 2020
Response from Eny on 22 Feb,2020
Dear Anonymous Mr/s. Warmest greeting from Santi Mandala Villa & Spa " a serene and exquisite retreat " at the outskirt of Ubud Thank you for sharing your stay experiences with us. I do apologize for the inconvenience it may cause, that you have experienced during your stay. Rest assured that guest comfort is our priority here. Once again, thank you for taking the time, to share your experience with us. I am looking forward to your next visit, to Santi Mandala Villa. Best regards SANTI MANDALA VILLA & SPA

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility and peaceful
Amazingly friendly staff. We bought the inclusive food package and were very pleased with the food. The setting was perfect for us as we were looking for a relaxing first couple days of a month long trip o Bali and Thailand. I would stay here again if I came back to Bali in the future
Stayed 3 nights in Jan 2020
Response from SANTI MANDALA MANAGEMENT on 5 Feb,2020
Dear Michael Thank you for your feedback toward us, at all, we would like to thank you for selecting Santi Mandala Villa & Spa for one of destination in Bali during your Holiday. We do much hope will see you in the future, we will share your feedback to our team and staff. Thank you in advance for your great comment Have a nice day

10/10 Excellent

Petra

Liked: Cleanliness, staff & service
Great gardens ..very friendly staff.. excellent service
Stayed 4 nights in Jan 2020
Response from Eny Ms, on 30 Jan,2020
Dear Petra, Thank you for your feedback toward us, at all, we would like to thank you for selecting Santi Mandala Villa & Spa for one of destination in Bali during your Holiday. We do much hope we will see you in the future, we will share your feedback with our team and staff. Thank you in advance for your great comment Have a nice day

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t describe how deeply in awe I was with this place when I first arrived. The staffs are friendly and accommodating. I had to leave the hotel early af 3am on 8/9/2019 for Bali Marathon 2019 but no ride-hailing services were available at that hour. I almost panicked and thought I might have to cancel racing altogether. (Really. It was entirely to be blamed for not checking thoroughly beforehand). Thankfully, the front desk staff tried his best to get me a transportation to the race venue and yes! One of the night duty security guards volunteered to send me to the venue at Bali Safari, which is located 25min away from the hotel. I am deeply grateful with all the sincere help I have received from the staffs at the hotel and not to forget the excellent service. To all the staffs at Santhi Mandala, you all are awesome people! Location wise. the villa is located somewhere deep in the village and it’s not a dense tourist area. One might need to check if there’s any ride hailing available (e.g: Gojek, Grab, BlueBird) on different hours to get you to tourist-attractions or you can always get on the hotel shuttle provided. Overall the surrounding is peaceful and quiet. The villa also has a few small patches of paddy fields as well as a natural streaming river. I had dinner a couple of times at the hotel during my stay. The food is reasonably priced with generous portion. Restaurant staffs are friendly and accommodating too.
Stayed 2 nights in Sep 2019
Response from Eny on 18 Dec,2019
Dear Anonymous On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa Have a good day

8/10 Good

Cheng Guan

Liked: Staff & service, property conditions & facilities, room comfort
First Family Vacation in Bali
Excellent staff service. Very quiet and away from city. Good for family and delicious breakfast. Will be better if towels have no stain and no lizards in the rooms. Unless you are ok with lizard singing in the middle of the night. Spa is great. Had one dinner in the restaurant and no regret at all (good food and very entertaining young band playing modern songs). Wifi is not that good in certain area of the villa but ok overall.
Stayed 4 nights in Jun 2019
Response from Eny on 18 Dec,2019
Dear Cheng Guan On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent rustic ambience with a soothing river within the premise. Lovely villas design with spacious and high roofed atap top and courtyard. The only regret is the towel and toileteries replenishment is lacking or kept at bare minimal.
Stayed 3 nights in Apr 2019
Response from Eny Ms. on 1 May,2019
On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, and thank you for your suggestion to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Amazing hotel and staff wish it was a little closer to ubud. Beautiful facility and would highly recommend
Stayed 3 nights in Mar 2019
Response from ENY on 6 Apr,2019
On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exquisite experience Delightful in every way Unforgettable
Stayed 3 nights in Mar 2019
Response from ENY MS. on 1 May,2019
On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , p aceful surroumdings by the river, very nice stay
Stayed 4 nights in Mar 2019
Response from ENY on 6 Apr,2019
On behalf of Management and all of the staff allow us to say thank you for staying with us during your time in Bali We do hope that we can meet again soon, and kindly give our best regard to your Loved family as well It was pleasure to be a part on your service at our Santi Mandala villa recently and thank you for your comment toward us, to upgrading our services for the next costumer . Once again thank you and we look forward to welcoming you and your family again at our lovely villa

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations, very friendly and welcoming staff. The grounds were beautiful and well-kept. Perfect if you want a getaway and place to relax. They also have a free shuttle into Ubud to explore. I would definitely return again.
Stayed 6 nights in Jan 2019
Response from ENY Ms. on 30 Jan,2019
Dear Anonymous Warmest greeting from Santi Mandala Villa & Spa " magical from your very first step " Every Guest is a Valued Guest, and we were delighted to be your chosen hotel in Bali. We hope that you experienced the magical Santi Mandala Villa & Spa in the peaceful atmosphere. On behalf of the staff and management, we would like to thank you for your recent stay with us at Santi Mandala Villa & Spa. we are really look forward to welcoming you at Santi Mandala Villa & Spa in a near future Thank you and have a good day Best regards Santi Mandala Villa & Management

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pure luxury in the most tranquil surroundings
This was one of the most beautiful places we've ever stayed - we got a one-bedroom villa with a private pool and would highly recommend it if you want to really switch off and experience pure relaxation. The breakfast area was stunning and it was such a treat starting the morning immersed in nature. Would highly recommend a trip to the spa - I had an aromatherapy massage which was great but the main highlight was the beautiful, tranquil surroundings. The free 10 min shuttle into town is very handy - we were worried about the property being too far away from Ubud but it's so easy to get in and feels good being outside the busy city.
Stayed 4 nights in Dec 2018
Response from Eny Ms. on 30 Jan,2019
Dear Stephanie Warmest greeting from Santi Mandala Villa & Spa " magical from your very first step " Thank you for your great feedback we were delighted to be your chosen hotel in Bali. We hope that you experienced the magical Santi Mandala Villa & Spa in the peaceful atmosphere. On behalf of the staff and management, we would like to thank you for your recent stay with us at Santi Mandala Villa & Spa. Hoping to see you again on the next holiday Best regards Santi Mandala Villa & Management

10/10 Excellent

Darya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honney moon Style
Had a private pool . Very private and conforable.
Stayed 2 nights in Oct 2018
Response from Nyoman on 7 Nov,2018
Deae Darya Warmest greeting from Santi Mandala Villa & Spa we hope this email find you well thank you very much for stayed with us. and thank you for your review. look forward to welcoming you at Santi Mandala Villa next time. have a lovely day

10/10 Excellent

rianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2018
Response from darti on 29 Oct,2018
Dear Rianne, Greetings from Santi Madala Villa & Spa First of all, we would like to thank you for staying with us, and Thank you for your feedback, We do hope will see you in the next future. Thanks

10/10 Excellent

Leszek

Amazing place to stay
Beautiful and quite location with natural waterfall onsite. They offer excellent food with quality of helpful and friendly service. Perfect place to stay, practice yoga and recharge your batteries. I really enjoyed to stay at Santi Mandala Villa & Spa and would wish to come back here again.
Stayed 6 nights in Aug 2018
Response from darti on 15 Oct,2018
Thank you for staying with us, hope will see you in the next future with the other Family too. Have a great day

10/10 Excellent

Chris, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay, closer to Ubud than some other hotels which have Ubud addresses. Walking distance from Bali Spirit Festival, and Batuan. I have never previously stayed in a hotel with a river running through the middle of it. It works well here! You can watch the ducks from the restaurant or swimming pool. Not the plushest place, but I think the overall atmosphere is more important than level of luxury.
Stayed 3 nights in Apr 2018
Response from darti on 30 Apr,2018
Warmest greeting from Santi Mandala Villa & Spa " a serene and exquisite retreat " It was pleasure to be a part on your service at our Santi Mandala villa recently unfortunately I myself did not meet you on your check out time , how was your flight ....? On behalf of management and all of the staff allow us to say thank you for always stay with us during your time in Bali we do hope that we can meet again soon, and kindly give our best regard to your family as well Once again thank you and we look forward to welcoming you and your family again at our lovely villa Best Regards Ms. Darti Reservation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Villa rooms
Some construction was going on do they upgraded my stay to a pool villa room which was delightful. Hotel is s little distance from town. Their spa was very nice. Would stay again
Stayed 3 nights in Mar 2018
Response from darti on 30 Apr,2018
Warmest greeting from Santi Mandala Villa & Spa " a serene and exquisite retreat " It was pleasure to be a part on your service at our Santi Mandala villa recently unfortunately I myself did not meet you on your check out time , how was your flight ....? On behalf of management and all of the staff allow us to say thank you for always stay with us during your time in Bali we do hope that we can meet again soon, and kindly give our best regard to your family as well Once again thank you and we look forward to welcoming you and your family again at our lovely villa Best Regards Ms. Darti Reservation

10/10 Excellent

Sabrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lisa , Gold Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, gorgeous villas
Wonderful staff and so accommodating. Our luxury 2 bedroom villa was so beautiful.
Stayed 4 nights in Jan 2018

10/10 Excellent

Tantreese, Houston Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel...
Santi Mandala Villa and Spa was fantastic. They cater to the customers and go out of their way to help. I enjoyed my luxury suite with my own private pool and the breakfast was great. If you want a quiet and very picturesque place to stay then I suggest the the Santa Mandala Villa and Spa. Tresse
Stayed 4 nights in Sep 2017

4/10 Poor

Chris

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Never Again
We had a (not so) private villa. Poor layout had a huge window with clear line of sight to our bathroom/shower and our 'private' pool from other rooms. Property has it's charms but it's a bit older and run down. Staff was inauthentic, incessantly asking what you were doing today, where you were from, and pushing their spa sessions as if reading from a charmless playbook. Breakfast would have been in line with expectations had we not been pestered to answer the same exact questions from 5 separate employees. Came home one very hot day to find our room AC turned off. They organized a taxi for us at double the average rate. Wi-Fi spotty. Title says it all - Never Again. Way to many nicer choices available for LESS. P.S. We stayed in villas at 4 locations around the island, as well as 2 other hotels during our visit. Two of the other villas were less expensive than this one and all three were a much better experience. Our hotel rooms were also better than this 'villa' experience.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Villa with private pool
We had a villa with private pool. It was really nice. The hotel is a bit far from Ubud and there is a lot of traffic to get there. The restaurant could be a bit nicer.
Stayed 6 nights in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for the quiet get away.
I really enjoyed this hotel. It is perfect for the retreat that I was looking for. It's about 20 minutes (free hotel shuttle that runs 4 times a days) away from the city. I usually take this shuttle around dinner time and get into UBUD city for dinner and a cheap massage :) The hotel was under renovation, but I love the traditional Balinese living style (the outdoor bathroom, the four post bed and all the suites have outdoor patio, and you have your own little hut) One thing that I was a bit disappointed in was that the common areas is a bit out dated and not as luxurious. Other than that, the staff and the level of service was amazing.
Stayed 5 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , good food and great surrounding
nice experience , missing bit of animation in the night
Stayed 9 nights in Jun 2017

10/10 Excellent

Candice, Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it here.
Santi Mandala is beautiful! Our room was nice, open, and clean. The staff is super friendly and welcoming. The restaurant was delicious. I didn't notice from the photos, but the bathrooms are sort of outside (they're enclosed and gorgeous, but I was not prepared for the heat while getting ready or the potential for bugs/geckos hanging around), so I figured I'd mention that so no one else is surprised. Ha. Overall, had a great time and would stay here again.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb, beautiful, peaceful place
I struggle to think of Santi Mandala's equal. The location, level of comfort, effort taken to ensure the quality of the stay, the sense of escape and luxury and pervading mood of relaxation is a rare and precious thing. It is a place to lose yourself and find something worth remembering.

10/10 Excellent

Katrina, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful rice paddies and personal service
It's not the newest hotel, but there is a graceful charm and elegance that works at SM. The service is excellent, and the staff are friendly, and care. The rooms are very "luxurious 10 years old", but lovely, comfortable and well-appointed. It's excellent value, and the transfers into Ubud are reasonable, so not a difficulty at all. We made a decision to stay one day at the hotel, having massages and doing yoga classes with Bismah. Then, the next day we went adventuring. My travel companion is gluten-intolerant and the Hotel were very helpful with making sure she had suitable dining options.

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxation by the pool
This hotel is out of any tourist locations, which is great if you want few days in a great resort, or are comfortable with taking a shuttle or taxi anywhere. It is an hour from the airport and driving distance to the beach. But great for relaxing for few days by the pool, without any crowds. I was celebrating my birthday at the hotel and the staff prepared little cake for me and sang happy birthday. The personnel is really very friendly and the food was delicious.

10/10 Excellent

Glenda, Wollongong NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 days of Bliss.
The staff treated us like family. The ambience was so tranquil. Loved the yoga classes each morning. Free shuttle service was excellent.

2/10 Terrible

Clement, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Staying in this hotel was the worst decision we could have made. It is terrible and really do not understand any positive reviews about this property. It is completely outdated, very badly located (30 minutes from Ubud Center) and on the edge of a river with no water. You can see the dirt and garbages on the bottom of the river, we actually saw kids throwing garbages from a bridge while we were checking in. The room had a terrible and filthy smell that we could not get off. The room was not clean and the mosquito net as well as curtains had probably never been washed (stains and dead insects). To top it all I had to kill an enormous cockroach that was on my bed. The breakfast is the worst we had in Bali and the hotel even tried to charge me a ridiculous phone call that they made to book me a taxi (that is their job!). also this hotel feels empty and I do not see why they are still in business

8/10 Good

Tania 40 Single, perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility
A little slice of heaven away from it all. I reset my balance when I come to Santi Mandala. I stay in a villa with plunge pool (301) overlooking the pool. Ubud feels so safe I enjoy going out for dinner and trying all the different vegetarian places too.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel bad foos
The area is isolated. Food is bad. But hotel and place ia bad.
Response from Ken on 19 Sept,2015
Dear valued customers, We are really sorry. We will try to be better. Sincerely, Mr Ken sales executive

8/10 Good

Randi V.

Liked: Cleanliness, staff & service
Peaceful Location close to Zoo
While a couple of my friends stayed in renovated villas, I stayed in one of the old ones. Mine had an outdoors free standing toilet between the shower and bathtub, so I was very happy to have a villa on my own. In contrast, the newly renovated villas have more privacy with the toilet and shower behind a screening wall.The bedroom in both the renovated and old villas were comfortable with good air conditioning. The villas have nice, large verandas. The hotel offers free yoga classes from 7-8 am, 6 days a week. We enjoyed a refreshing shower under the beautiful waterfall on the property after the yoga class The pool area could have done with a few more lounge chairs but is otherwise fine. The spa services offered at the hotel are far more expensive than in Ubud but the hotel is willing to negotiate, if you prefer to stay at the hotel. The hotel offers a very limited continental breakfast, in addition to a choice of eggs and a lot of fruit. So although, the selection appears a little limited, it is more than adequate. We loved the ample supplies of fruit! All staff members were extremely friendly and helpful. The biggest downside to staying at the Santi Mandala is the distance from Ubud, although there is a free shuttle bus available. It takes 25 minutes to travel to Ubud and the shuttle can be booked in advance for A$8 (IRP8000), if the scheduled shuttle times don't suit.

10/10 Excellent

Thomas, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tranquility & relaxation
The Santi Mandala was a very tranquil experience. Surrounded by wildlife & jungle. A freshwater stream runs down the middle of the resort with ducks, fish & lizards everywhere to enjoy. I highly reccommend the garden villa's they are very peaceful with only the sound of frogs disturbing the nights silence. The pool & rooms are immaculate & the resort grounds are very well maintained. The staff were very friendly & even provided a birthday cake without being asked for one of our travel companions who was pleasantly surprised. You will not be dissappointed staying at the Santi Mandala.

10/10 Excellent

Amy, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful, cannot wait to return
Absolutely beautiful! I would come back to Bali just to stay here and I wish we had of stayed at this hotel the whole time during our trip to Bali. It was so relaxing and quiet and gorgeous. Recommend booking a plunge pool villa or a luxury pool villa (we had the chance to stay in both as we were upgraded for our first night to a luxury pool villa) The free shuttle into Ubud is also very good. Only improvement needed is the breakfast is average but still okay. Staff were very helpful and friendly. Amazing place to stay and we cannot wait to return.

8/10 Good

Omar, Auckland

Liked: Cleanliness, property conditions & facilities, room comfort
Value for Money but far
It was a nice hotel, beautiful rooms and gardens. Food was OK with the breakfast a bit small. Nice dinner thought. the biggest issue is location, in the middle of nowhere....30 minutes taxi ride from Ubud...so think before you book if yu want to be near Ubud, otherwise value for money

10/10 Excellent

Leanne, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort and lovely villa.
We had the best holiday. The staff were wonderful. The location was great and central to all the attractions. Didn't want to leave.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay
Very warm staff .. From check it to check out caring and concern . This was our honeymoon was happy that I stayed here the river flowing and the villas are very well maintained , expect for people who are sacred of lizards they may come across a few as the gardens are huge . The day of the check out we could not make it for breakfast .. They were concern and sent it to our room , very thoughtful .

10/10 Excellent

Sharif, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great relaxing getaway
It was a great stay ... relaxing holiday for us. Only recommendation would be to bring some variety in buffet breakfast.

10/10 Excellent

JK, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in middle of nature.
Loved the outdoor bath and shower facilities. The villa rooms were far enough apart to give you privacy. The room was spacious and romantic. Serene ambience throughout resort. Breakfast could be better though. Def worth the $! Quite a steal compared to what you'd pay at comparable brand name hotels!

8/10 Good

Siti, Indonesia

Liked: Cleanliness, staff & service
Great service