Hotels near Suntory Kyoto Brewery

"Ideally located hotel in Kyoto, very good service and amenities. Only negative was noise from other guests as walls were thin."

"Absolutely loved this hotel. This hotel gives traditional Japanese vibes. You take your shoes off and put them in lockers and walk around the hotel barefoot. Make sure to wear socks. They offer free socks, toothbrushes, etc and cups of tea. There are men and women onsens along with private onsens. We utilized the private onsens which were very nice and clean. Our room was amazing! There was a little room for the toilet and then across your hall was the sink and shower. Then there was another room for the bed which had a small couch and tv. Everything was very clean. It did not feel weird walking around in your socks the whole time. The staff was very nice. We were getting back late one night and had ordered UberEats but our food arrived before we reached the hotel. We told them our room number and to leave at the front desk. The front desk held our delivery and confirmed we were the right people picking up the food. The hotel is right next to a train stop which is one stop from the Kyoto line. I highly recommend this hotel and would 100% stay there again."

"This a fantastic hotel/ryokan hybrid with excellent staff, an amazing onsen and a kid friendly vibe. The breakfast buffet is a must and there is daily ice cream in the afternoon in their relaxation room. The location is great, walkable from the underground east exit of the Kyoto station. The hotel is no-shoes and they provide all guests with comfortable pjs to use in your room and around the hotel. They have coin laundry so don’t over pack. Believe the hype, or, better, keep this place a wonderful secret. Come prepared to embrace the Japanese culture of quiet, kindness and beauty."

"Staff-while other things that need improvement are tolearable what is NOT, is rude staff. From the staff at the buffet breafast to the folks at the front counter who always referred us to self check in/out. A couple of the questions we had were not check in or out and we did not appreciated getting pointed to a machine. When we first checked in, we were given two pieces of paper; one being a flyer (half sheet) and the other a brochure type with all of the hotel's amenities and services. In both documents it listed check-out as "12:00 Members who made reservations by phone, official website, or official app". Well wha they meant was for their "members" who belong to the JR West Group or Via Inn. Either way it was confusing, and we did NOT need a lady calling the room yealling stating we "must get out" or pay extra. I told the lady, fine I will pay extra but your documents are confusing. She simply stated, "No not hard, no confusing". So we finally checked out by 12:00 as the documents indicated and paid the extra 4,000 yen. I showed the lady the documents and all she said, "you no member". For as often as I use Expedia as my main service for travel everywhere, I find this hard to accept. Perhaps give your customers a more detailed list of the things to expect from this perticular hotel. While I do not blame Expedia, I do want and expect Expedia representatives to reach out to this hotel and ensure what my wife and I experience does not happen to anyone else. "

"His place was amazing. Staff is very helpful. I’m raining days offer you and umbrella. I will. Definitely I went booked this hotel again."

"Clean room, friendly staff, good customer service"

"The breakfast buffet offered lots of delicious options. Since the hotel is connected to the station it is very covenient for sightseeing in the neighborhood and there is good access local travel options. "

"Location is great. 2 minutes walk from Toji Station. Close to Lawson. Bus No.207 just in front Hotel. Room is spacious and toilet is new and clean."

"Loved our room with three beds. It worked perfectly for our family and was so comfy. The property is very beautiful and staff was very helpful. I would definitely stay here again!"