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Harbour Rocks Hotel Sydney MGallery

Photo gallery for Harbour Rocks Hotel Sydney MGallery

Primary image
Terrace/patio
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Overview of Harbour Rocks Hotel Sydney MGallery

UNESCO Sustainable Travel Pledge

Harbour Rocks Hotel Sydney MGallery

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
34-52 Harrington Street, The Rocks, NSW, 2000

Explore the area

  • Popular LocationCircular Quay1 min walk
  • Popular LocationSydney Harbour Bridge10 min walk
  • Popular LocationSydney Opera House13 min walk
  • AirportSydney, NSW (SYD-Kingsford Smith Intl.)26 min drive

Choose dates to view prices

About this area

Sydney

Located in Sydney, Harbour Rocks Hotel Sydney MGallery is in the city centre. Sydney Observatory and Museum of Contemporary Art are cultural highlights, and some of the area's notable landmarks include Sydney Opera House and Sydney Harbour Bridge. Don't miss out on a visit to Luna Park.

What's nearby

  • Circular Quay - 1 min walk
  • Museum of Contemporary Art - 2 min walk
  • Foundation Park - 3 min walk
  • Sydney Harbour Bridge - 10 min walk
  • Sydney Opera House - 13 min walk

Getting around

  • Sydney Circular Quay Station - 5 min walk
  • Wynyard Station - 9 min walk
  • Sydney Airport (SYD) - 25 min drive

About this property

Harbour Rocks Hotel Sydney MGallery

Luxury Sydney hotel in Sydney Central Business District, walk to Circular Quay
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Wired Internet in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Harbour Rocks Hotel Sydney MGallery offers 59 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, French, German, Hindi, Indonesian, Italian, Korean, Portuguese, Russian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free wired Internet

Parking and public transport

  • Self parking on site (AUD 50 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 7:00 AMโ€“11:00 AM on weekends: AUD 37 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Tayim Restaurant & Bar
  • Eric Bar
  • Creperie Suzette

Things to do

  • Access to nearby indoor pool
  • Fitness centre
  • Shopping

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: AUD 37 per person (approximately)
  • Self-parking fee: AUD 50 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Harbour Hotel Sydney MGallery Collection
Harbour Rocks Hotel Sydney MGallery Sofitel
Harbour Rocks Sydney MGallery Collection
Harbour Sydney MGallery Collection
Harbour Hotel Sydney MGallery Sofitel
Harbour Rocks Sydney MGallery Sofitel
Harbour Sydney MGallery Sofitel
Harbour Rocks Sydney Mgallery
Harbour Rocks Hotel Sydney MGallery Hotel
Harbour Rocks Hotel Sydney MGallery The Rocks
Harbour Rocks Hotel Sydney MGallery by Sofitel
Harbour Rocks Hotel Sydney MGallery Hotel The Rocks

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 573 out of 989 reviews
5 - Excellent 58%
Rating 4 - Good. 279 out of 989 reviews
4 - Good 28%
Rating 3 - Okay. 92 out of 989 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 989 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 989 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, nice rooms with comfortable beds, friendly and helpful staff. Great location
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What we really liked was the location. The hotel lobby and boutique like feel was great. However, the room had an old, very dirty carpet, the bathroom was absolutely disgusting, probably remembering the beginning of Australia...Joking here, but, yes it was awful. The staff was cold. We came early and had to wonder around for several hours, they said they were going to e-mail us when the room was ready, but sadly they never did. We asked them to call us, they declined claiming that the hotel does not do international calls (it's owned by Sofitel, so I'm sure they could train their staff how to use Skype, for instance). They did not even offer a bottle of water. We were dead tired after traveling long distance and being on a 16 hours different time zone. This is not a 5 star hotel, rather 1 star. We have travelled the world and stayed at various hotels, but this was by far the worst hotel we stayed at. But, like I've mentioned before, the location was fantastic, so what we did we rose very early in the morning, left the hotel, explored the beautiful city Sidney is and came back late at night. The rooms and bathrooms are begging for remodeling.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful atmosphere
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Small, quiet and comfortable hotel. Staff lovely. Not sure if itโ€™s 5 star rating. Really small bar, did not use this or the breakfast area, but many bars and cafes within 2 minute walk. Paid for slightly larger room for balcony but this was not a balcony at all, ground level with concrete block screened by bamboo. Not even anywhere to sit on so called balcony. I would however stay again due to the location and comfortable quiet room.
Stayed 3 nights in Mar 2022

3/5 Okay

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Staff were very friendly. The amenities were disappointing for the price. The noise was unacceptable and did not stop until about 2am.
Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

3/5 Okay

Liked: Cleanliness
Disappointing for the money
Hotel was in a nice part of town and the terrace area was lovely at night. Great place to have a drink and relax. However, the balcony of the room could not be used as it wasnโ€™t private at all at night. Despite bamboo people drinking in the terrace area could see straight in. Also had to keep the blinds closed during the day for exactly the same reason. Specifically booked a hotel with a balcony so that we could sit out there which was not possible. The other issue was that the light inside the wardrobe could not be turned off so it was impossible to sleep due to the light shining from between the doors.
Stayed 2 nights in Dec 2021

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
For what we paid it was a ripoff. Very average room no view no amenities no mini bar no lifts no phone charger and pretty much no idea.
Stayed 1 night in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel building itself is very charming and features many of the old features of the former activities. The studio room we had was large and comfortable. The bed was large and comfortable. The airconditioner was noisy and unfortunately we were in room 207 which is directly above the cafe below so that was noisy in the morning. The staff were very helpful and friendly. There is a nice sitting room/foyer downstairs. No lift but the staff can put your bags in a dumb waiter to get them to first or second floor.
Stayed 3 nights in Dec 2021

2/5 Poor

Business traveller
Disliked: Property conditions & facilities, room comfort
Not a 5 star hotel
This is not a 5 star hotel. I understand that it is heritage listed but it would have been nice to know that there was no lift. Rooms are small. Breakfast is at a very busy cafe next door. If I knew the conditions and price reflected a 3.5 star hotel I wouldnโ€™t complain. I love the Rocks and the reception where nice
Stayed 1 night in Dec 2021