beautiful lobby, but it was a bit ambiguous where the actual entrance of the hotel was, and there is no porter or doorman to help you with your luggage when you arrive. you're pretty left on your own with all your bags which, for this level of hotel, was completely confounding. the rooms were very clean, but my room looked out onto Pitt St and faced this building where there was ongoing construction. even at night, there were bright lights. noise was also a problem. also the standard rooms are tiny. i also stayed at the sofitel sydney wentworth, and for the same price point, it was a much better experience, in my opinion (there are porters outside waiting, a lot more hotel-like in terms of greeting you, rooms are also way bigger).