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Reviews of SKYE Suites Sydney

5 out of 5
SKYE Suites Sydney
300 Kent Street, Sydney, NSW

Reviews

9.4

Exceptional

Rating 10 - Excellent. 507 out of 652 reviews" "
Rating 8 - Good. 111 out of 652 reviews" "
Rating 6 - Okay. 17 out of 652 reviews" "
Rating 4 - Poor. 13 out of 652 reviews" "
Rating 2 - Terrible. 4 out of 652 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
I didn’t like the loud city noise at night, but that is expected on Pitt street on a weekend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Leonardo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location between the centre of the CBD and Darling harbour.
Stayed 4 nights in Apr 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great staff . Streets didn’t feel too safe at back area after dinner hour. Limited Dining after 3PM. Reservations needed for nearby Pub. Transportation a few blocks away. If you’re mobile it’s doable.
Stayed 4 nights in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and professional, room was well appointed.
Stayed 3 nights in Apr 2024

8/10 Good

Ming-mei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cafes/restaurants nearby will close on weekends. Quiet but no views.
Stayed 10 nights in Feb 2024
Response from Patricia Lal Assistant Manager -SKYE Suites Sydney on 14 Apr,2024
Dear Ming-mei,Thank you for leaving your feedback for SKYE Suites Sydney.We are glad you enjoyed the quiet rooms. We wish we could do more regarding the view - lucky we are in central location where beautiful water views are walking distance. The views can be enjoyed in the various cafes and restaurants along the wharf. We look forward to welcoming you back to SKYE Suites Sydney in the near future. Warm Regards,Patricia LalAssistant Manager - SKYE Suites Sydney

10/10 Excellent

Maxwell, Orange

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quality accommodation and friendly staff
Stayed 1 night in Mar 2024

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location, can walk to many shopping/Restaurants . We stayed on level 2 and it was super noisy through the night, can hear everything outside vehicle and pedestrian traffic.
Stayed 3 nights in Mar 2024

4/10 Poor

Lina

Travelled with group
Disliked: Cleanliness, amenities
The ambiance of the property is nice and the reception was also polite and quick. Having said that, they didn’t mention they have a cleaning schedule (light cleaning, light cleaning, full cleaning). Due to this our room ended up really dusty throughout our stay and gave me really bad allergies. There is no dining options with a small pool and an even smaller hot tub. To use the rooftop lounge you also have to be a resident and not a guest at the hotel. I had to switch to a Holiday Inn that treated me way better and had more amenities.
Stayed 6 nights in Mar 2024
Response from Keny on 17 Mar,2024
Hi Lina, thank you for taking the time to leave a review of your stay. I am disappointed to read your stay review as it was not communicated to our lovely Front Desk team. Otherwise, we would have offer alternatives to the issue you have mentioned. I'm proud of our Front Desk team and pleased to know that you were well looked after throughout your 6 nights stay with us. I'm glad to hear that you found an accommodation that is more suitable for you. In the future, should you decided to give us another chance, please do not hesitate to reach out again. Kind regards, Keny - Front Office Manager

10/10 Excellent

Nancy

Stayed 2 nights in Mar 2024

8/10 Good

Catherine

Liked: Cleanliness, property conditions & facilities
Nice stay local easy
Stayed 1 night in Mar 2024

10/10 Excellent

Jay

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Zachary, Minneapolis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and in great location that is near all the shopping!
Stayed 5 nights in Dec 2023

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
From start to finish this property delivered exactly what I needed. Arrived mid morning and was able to check my bags in while my room was being prepared, check in was not until 3pm and it was 9:00am. Front desk was happy to accommodate and even took my phone number incase the room was ready before the 3pm check in time. Also locked my bags up for me, not before offering a shower and changing room so I could enjoy my first day in Sydney. When the room was ready my bags were waiting for me in my room and the room was modern and very clean and tidy. Room was right off of elevator that brings you straight to the street access(with room key to enter/exit, felt very safe). Would definitely recommend to family and friends, little bit of a walk to the Harbor/Opera House but was very well located so you pass by great restaurants and shops! Top of my list for the Sydney hotel scene! Thank you and I will be back!
Stayed 2 nights in Feb 2024

10/10 Excellent

Rob

Stayed 1 night in Jan 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, urban vibe, room was very clean and lots of room, other than the tiny bathroom! Wonderful pool and very attentive and polite staff. Would recommend and stay again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shaynese

Liked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very knowledgeable and friendly, good location close to light rail and darling harbor
Stayed 7 nights in Dec 2023

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, room comfort
Wonderful stay!
Wonderful stay! The apartment was modern and spotlessly clean. Housekeeping staff were great as were the staff at the front desk. The extras such as dishwasher and laundry powder made it easy to feel right at home. Great location, I could walk everywhere. Highly recommended.
Stayed 7 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Nice hotel, too much air freshener
Overall the stay ended up being ok however when we checked into the room it had been sprayed with so much air freshener that myself and family couldn’t breath, it was even sprayed on the beds. I have asthma and it caused an attack, it also caused my son to get a headache and we could all taste it in our mouths. My husband is not usually sensitive to smells however even he was feeling sick due to the extreme amount used. At first they had no solution due to having already checked everyone else in. They simply said that they could refund us our money and we could find somewhere else to stay. When they could see I was visibly upset due to us having dinner for my Sons birthday in a few hours they offered to change the sheets and put a deodorising machine in the room. This did help greatly and am very grateful a solution was provided. I don’t often write reviews however I know that I am not the only one who does not respond well to high amounts of toxic synthetic fragrances and wanted to give my honest feedback so perhaps the hotel might be aware that not everyone is able to tolerate this.
Stayed 2 nights in Dec 2023

10/10 Excellent

Feliz

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, clean, comfortable room & staff are kind and polite. Would definitely recommend skye suites! Especially to families with young kids. :)
Stayed 1 night in Dec 2023

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sue Cheng

Travelled with family
Liked: Cleanliness, room comfort
Very clean and comfortable. Really enjoy our stay. Good location and helpful, friendly staffs. Thank you!
Stayed 2 nights in Nov 2023

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Nov 2023

10/10 Excellent

Glenn Fredrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved Syke Suites Sydney ⭐️⭐️⭐️⭐️⭐️ We often visit Sydney & have no hesitation in recommending Syke Suites Sydney. Definitely would stay again. Lov this place, service & friendly staff upon arrival to departure. Thanks guys for making our stay so comfortable. Also, thank you house keeping, an amazing job!! 🙏 😀
Stayed 3 nights in Nov 2023
Response from Vy Nguyen- Assistant Manager on 6 Nov,2023
Dear Glenn,What a fabulous review! we could not agree more, the team always goes out of their way to make your stay as fantastic as we can.We appreciate you choosing SKYE Suites Sydney and cant wait to welcome you back.Kind Regards,VyManager

10/10 Excellent

Jolene

Stayed 3 nights in Oct 2023

10/10 Excellent

Mark

Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very pleased with the room and customer service.
Stayed 1 night in Oct 2023
Response from Vy Nguyen- Assistant Manager on 17 Oct,2023
Dear Lisa,What a fabulous review! we could not agree more, the team always goes out of their way to make your stay as fantastic as we can. Thank you so much and can't wait to welcome you back one day soon.

6/10 Okay

Nicola

Liked: Amenities
Disliked: Cleanliness
My stay was ok but it should have been amazing. The hotel is in a great location. Walkable to most of the tourist sights. Very close to Darling Harbour where you can catch boats to other locations. Close to shops and restaurants. The room has everything you would need for a comfortable stay. The kitchenette is a bonus as means you can make drinks and get food to eat in if shattered after a busy day sightseeing. The problem I had was my bathroom floor was filthy. I spilt some water on the floor, and when I wiped it up the towel/tissue were black. The place where I had wiped was then a different colour to the rest of the floor so could see how dirty the floor was. I was out all day so didn’t get to report this straight away. I reported it on my second night there and the gentlemen on the desk (sadly i didn’t get his name) was rude. He made no attempt to apologise for condition. Simply said he was on his own and would let house keeping know. I appreciate he was on his own so limited action he could take but his attitude was lousy. I said I would clean it myself but he said he couldn’t access any cleaning equipment. When I handed him the dirty tissues he just laughed. I felt awful after my walk with him. The dirty floor left me with no confidence about the cleanliness of the rest of the room. The floor was cleaned the next day. But as a public holiday the rest of the room wasn’t so still not sure how clean the room was. I will say the rest of the staff were very nice
Stayed 4 nights in Sep 2023
Response from Keny on 17 Oct,2023
Hi Nicola. Thank you for taking the time out of your busy day to leave us a review. We certainly always appreciated the honest feedback from guests and look at our offerings of product and service to improve should there be an opportunity. Upon interaction, our team member tried to lighten up the conversation by smiling. Please accept my apology if this wasn't perceived in a positive way. Rest assured that your feedback was taken very seriously as full service was provided the next day and your room was then inspected by several different team members to ensure it was satisfactory. Nicola, I hope this won’t deter you in staying again with us again. Feel free to reach out for your next stay and I will personally ensure your upcoming stay is faultless and smooth as silk. Kind regards, Keny - Front Office Manager.

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Keny on 17 Oct,2023
Thank you for your feedback, Tanya! We look forward to seeing you again soon. Kind regards, Keny - Front Office Manager

10/10 Excellent

Mimi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Keny on 17 Oct,2023
Thank you Mimi for the review! We hope to seeing you again soon. Kind regards, Keny - Front Office Manager

10/10 Excellent

Majdi

Liked: Cleanliness, amenities, property conditions & facilities
The staff were really nice and helpful, and the overall aesthetic of the hotel is nice.
Stayed 1 night in Sep 2023
Response from Keny on 17 Oct,2023
Hi Majdi, thank you for leaving us a review of your stay! Our staff members are our best asset indeed. We hope to seeing you again soon. Kind regards, Keny - Front Office Manager

10/10 Excellent

Hozefa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 4 Oct,2023
Hi Hezafa. Thank you for your fabulous score review. We are delighted to hear that you enjoyed your stay at SKYE Suites Sydney. See you again soon!Kind regards,

10/10 Excellent

Maria

Stayed 3 nights in Aug 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 4 Oct,2023
Hi Maria. Thank you for your amazing score review. We are glad to hear that you enjoyed your stay at SKYE Suites Sydney! We look to welcome you again.Kind regards,

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient CBD location, close to Darling Harbour attractions, rail and tram routes, theatres and key shopping outlets. Efficient house cleaning and prompt house keeping. Great pool with warm spar. Our third visit - valet parking service very good too.
Stayed 4 nights in Aug 2023
Response from Keny on 3 Sept,2023
Hi Colin! Thank you so much for leaving us a review. We always love to see some familiar faces. We hope to seeing you again soon! Kind regards, Keny - Front Office Manager

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Another fantastic stay. So convenient and the two bedroom is a very family friendly and comfortable option.
Stayed 4 nights in Aug 2023
Response from Keny on 3 Sept,2023
Hi Erin! Thank you so much for taking your time to leave us a review. We look forward to welcoming you back! Kind regards, Keny - Front Office Manager

10/10 Excellent

Kristy

Stayed 2 nights in Aug 2023
Response from Keny on 3 Sept,2023
Hi Kristy! Thank you so much for the rating. We hope to seeing you again soon. Kind regards, Keny - Front Office Manager

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 18 Aug,2023
Hi Lauren. Thank you for your amazing score review. We are delighted that you enjoyed your stay at SKYE Suites Sydney and we look forward to welcome you again!Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Keny on 3 Sept,2023
Hi there mysterious person! Thank you for taking your time to leave us a 10/10 review. See you again soon? Kind regards, Keny - Front Office Manager

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property is just fantastic. I’ve been visiting Sydney 1-4 times per year for 14 years and struggled to find a place that fully met my needs until I stayed at Skye Suites for the first time in 2022. I’ve just finished my third visit and have no complaints. The location is great, the beds comfortable, the curtains are block-out, the rooms are fitted with microwave, fridge, hob, washer and dryer, and are stylish to boot. The staff is exceptional - always friendly and attentive. It’s my home away from home.
Stayed 5 nights in Jul 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 7 Aug,2023
Hi Michelle. Thank you for your wonderful review. We are delighted that this was your return stay and enjoyed your stay with us at SKYE Suites Sydney. The SKYE Team were happy to have you stayed with us and we look forward to seeing you again the next time you visit Sydney.Kind regards,

8/10 Good

Norbert

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in 2bedroom suite. Everything was excellent but it would've been great if our rooms were vacuumed daily. Only bathrooms and sheets were cleaned. Great location, great and friendly staffs. Would stay here for next visit for sure!
Stayed 5 nights in Jul 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 7 Aug,2023
Hi Norbert. Thank you for your amazing review! We are delighted to hear that you enjoyed our Two Bedroom Suite and location at SKYE Suites Sydney. We are centrally located near Barangaroo, QVB and Pitt Street Mall. We offer a 24 hour reception to assist guests with any enquiries. We hope to welcome you again soon!Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Clean, modern and luxurious hotel
We recently returned to Skye Suites for the 4th time as we love this hotel so much! Once again, the hotel was lovely and clean, reception staff were very friendly and accommodating and the hotel is in an excellent location. They noticed it was my birthday on the day we checked in, and a staff member came to our room and set up a lovely card and bottle of wine. Very thoughtful touch. Pool and spa was warm and clean. Only issue was we heard a bit of elevator noise from our room, however have never noticed this in other rooms. Will definitely be returning again :)
Stayed 3 nights in Jul 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 6 Aug,2023
Dear Guest. Thank you for your amazing review! We are delighted to hear that you have been enjoyed your stays and celebrated your birthday at SKYE Suites Sydney. We have noted on your profile to allocate your room away from the elevators and will do upmost to endeavor this request for your future stays. We hope to see you again soon!Kind regards,

6/10 Okay

Casey

Liked: Cleanliness, amenities, property conditions & facilities
This property was great for a short stay, on arrival the admin checked us in well, he did say though that the pool closed at 7 and when we came back one night from dinner at 8 there was people at the pool and when i researched it said 10pm this was our last stay for the night so was a bit of a waste and we would of liked to stay in the spa for a little bit each night knowing even if we got back a little later. Spa was definitely not Spa Tempreture, was only a little bit warmer than the pool and Jets were so powerful that it was not enjoyable and being visbale to the Lobby made it very uncomfortable for people checking in. In the room there was no robe provided so going down to the pool was a issue as i had to take clothes. Would of loved a tv visable to the bed, they never stocked up on the amenites like Tea or coffee. Bed was very comfortable, great pressure shower, Rooms always got cleaned no matter what time of day but shame there was no room service, water was not free in the room and had to pay for water. Cleaning Service trolleys were right outside room door and looked unprofessional. Tv was a great size and accessible to all apps like Disney, Netflix, Foxtel Etc. We were also told that its $60 a day for parking at the closest parking so when we stayed overnight (no more than 15 hours) and checked out from the Wilsons Carpark to see it say $170 was quite disappointing because we would of just paid for Valet Parking then.
Stayed 6 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 6 Aug,2023
Dear Casey. Thank you for taking the time to write a review for our hotel. We are delighted to hear that you enjoyed the comfortable the Sleeping Duck bed at SKYE Suites Sydney. Our contracted parking with Wilson Parking is 60 per day, tickets are validated and paid at hotel reception before departure. We offer a 24 hour reception to assist guests with any requests or answer questions, please do not hesitate to contact us prior, during or post stay. We look forward to welcome you again.Kind regards,

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
So good
Stayed 6 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 9 Jul,2023
Hi Jason. Thank you for your amazing review. We are delighted to hear that you enjoyed your stay at SKYE Suites Sydney. We are located in the middle of the CBD - close to Barangaroo, QVB and Darling Harbour. We would love to welcome you again soon!Kind regards,

10/10 Excellent

Monil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great staff
Stayed 2 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 9 Jul,2023
Hi Monil. Thank you for your wonderful review. We are delighted to hear that you enjoyed the large suite and service here at SKYE Suites Sydney. Our suites include a washer and dryer, small kitchenette, balcony - great for staycation and long term stays! We look forward to seeing you again soon the next time you visit Sydney.Kind regards,

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable rooms; excellent staff; superb location. We’ll be back!
Stayed 2 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 9 Jul,2023
Hi Zoe. We love your review - thank you so much! We are happy to hear that you had a comfortable stay, and enjoyed the location and service at SKYE Suites Sydney. Our 24 hour reception team are always happy to assist guests with any enquiries and we are glad to receive your amazing feedback. We look forward to welcome you again soon. Kind regards,

6/10 Okay

Vanessa

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 16 Jun,2023
Hi Vanessa. Thank you for your review. We hope you enjoyed your stay at SKYE Suites Sydney and will be delighted to welcome you again.

8/10 Good

Lee Mei

Stayed 3 nights in Jun 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 10 Jul,2023
Hi Lee Mei. Thank you for your 4/5 score review! The SKYE Team was delighted to have you stayed with us and would love to welcome you again soon.Kind regards,

10/10 Excellent

LISA

Stayed 1 night in May 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 9 Jul,2023
Hi Lisa. Thank you for your 5/5 review. It was a pleasure to have you stay with us at SKYE Suites Sydney and we look forward to welcome you again!Kind regards,Piyawan

10/10 Excellent

Sok Him

Liked: Cleanliness, property conditions & facilities
Such a nice and comfortable place. Definitely will be back to stay. Staff very welcoming
Stayed 2 nights in May 2023
Response from Piya Front Office Supervisor at SKYE Suites Sydney on 16 Jun,2023
Dear Guest. Thank you for your wonderful review. We are delighted you enjoyed the service and had a comfortable stay at SKYE Suites Sydney. We look forward to welcome you again the next time you visit Sydney.