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Reviews of Grand Banyan Hotel

4 out of 5
Grand Banyan Hotel
No. 28, Chenggong Rd., North Dist., Tainan

Reviews

9.4

Exceptional

Rating 10 - Excellent. 78 out of 103 reviews" "
Rating 8 - Good. 18 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 1 out of 103 reviews" "
Rating 2 - Terrible. 2 out of 103 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin, Arcadia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, traditional market, railroad station, banks
Stayed 1 night in May 2024

10/10 Excellent

Chun kuan

Travelled with family
Stayed 2 nights in Jan 2024

10/10 Excellent

Wen Jia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

10/10 Excellent

Dustin

Stayed 1 night in Nov 2023

10/10 Excellent

beaver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Will be staying again.

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was really nice, the staff were very friendly. Our room came with daily buffet breakfast which had a very wide spread and tasted quite good. Although it was relatively near the TRA Tainan train station, we had to use the pedestrian underpass which involves climbing down and up a long flight of stairs - travelers with heavy luggage might want to take note. There was also no shelter between the train station and the hotel. Suggest for the hotel to provide shuttle buses to the train station as it's quite silly to be taking a cab between the hotel and train station as the distance is very short.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the deluxe family room at the Grand Banyan Hotel for 3 nights. The room is spacious with a good design. The lighting and color scheme make the atmosphere very relaxing. The room has one of the most supportive and comfortable beds I have slept in at a hotel. The staff throughout the hotel is very professional, attentive, and friendly; they always greet and smile at us. Breakfast was amazing, with a wide variety of items offered. I was able to try some famous local dishes like beef soup which I enjoyed a lot. All the small details make the hotel stand out from others.
Stayed 3 nights in Oct 2023

8/10 Good

Yee Ki

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room is clean and quiet. Nice staff and the breakfast is tasty.
Stayed 2 nights in Sep 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
July 2023
Clean and modern. Good location in central Tainan. Helpful staff
Stayed 4 nights in Jul 2023
Response from Grand Banyan Hotel on 8 Aug,2023
Dear Matthew, thank you chooseing our hotel to stay!we are a Japanese style hotel and we use seasonal ingredients for breakfast. You can enjoy different ingredients in different seasons.The good service and High-quality accommodation is our purpose.We are honored that you like us. Thank you, have a nice day

6/10 Okay

Jeffrey

Stayed 1 night in Jun 2023
Response from Grand Banyan Hotel on 27 Jun,2023
親愛的Jeffrey，很高興您喜歡禧榕軒大飯店能給您優質的服務體驗是我們的榮幸!!!謝謝您的好評，順行期待您再次光臨

10/10 Excellent

Pin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beddings and bed
Stayed 2 nights in Feb 2023
Response from Grand Banyan Hotel on 7 Mar,2023
Dear Pin, thank you chooseing our hotel to stay!The good service and High-quality accommodation is our purpose.We are honored that you like us.Thank you, and have a nice day!

10/10 Excellent

pin wen

Stayed 1 night in Feb 2023
Response from Grand Banyan Hotel on 2 Mar,2023
親愛的pin wen，能提供優質的服務與住宿體驗是我們的榮幸，很高興您喜歡順行期待您再次光臨

10/10 Excellent

AKIRA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
第一印象になるスタッフの対応や気遣いが心地良く、バイキングの朝食も種類が多く美味しかった。天井が高く広い部屋はゆっくり寛げて総合的にとても良いホテルでまた泊まりたいです。
Stayed 1 night in May 2024

10/10 Excellent

Skyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店很新、房間夠大，位置也還不錯
Stayed 2 nights in Apr 2024

10/10 Excellent

Yoshiro

Liked: Cleanliness, amenities, property conditions & facilities
施設全体が新しい事もあるが、スタッフ共々大変素晴らしい内容であった。今回1泊だけであったのが勿体なく感じた。部屋、朝食スペースその内容、ロビーの雰囲気、在来線駅までの距離、全てが良かった。次回もまた使いたい。
Stayed 1 night in Apr 2024

10/10 Excellent

Hirozumi, obama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
台南駅から徒歩圏内にあり、どこに行くにも歩いていける大変便利なホテルでした。設備もきれいで湯船とシャワーが別でよかった。
Stayed 1 night in Feb 2024

10/10 Excellent

Yuchi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨，服務人員很熱心
Stayed 1 night in Feb 2024

10/10 Excellent

Ayaka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
立地がとてもよく、部屋も清潔で広々していました。
Stayed 2 nights in Feb 2024

10/10 Excellent

YA CHI

Stayed 2 nights in Feb 2024

8/10 Good

hyunjung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Tomoko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
すごくいい！！
スタッフはとても親切。 部屋は清潔でバスルームは広くてバスタブ有り。トイレとバスルームが分かれてるのも◎ 部屋は広くてベッドも大きくソファが2つもあって のびのび過ごせてとにかく快適！ 一泊しかしなかったけど長期滞在したくなる良いホテルでした。
Stayed 1 night in Jan 2024

10/10 Excellent

MYUNGWOONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was such a great stay. Staff was kind, room was clean. The location was also great.
Stayed 3 nights in Jan 2024

10/10 Excellent

Yu-Jung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐很棒！附近也方便
Stayed 2 nights in Jan 2024

10/10 Excellent

Tomoyasu

Liked: Cleanliness, property conditions & facilities, room comfort
もっとわかりやすく教えてほしかった…
部屋は綺麗で快適でした。歯ブラシなどのアメニティーが有料なのはビックリしました。よくチェックしなかった自分の責任ではありますが、アメニティーあるのが当たり前ではないホテルです。
Stayed 1 night in Jan 2024

10/10 Excellent

Tatsu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

??

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

CHIA HSIEN

Stayed 1 night in Dec 2023

10/10 Excellent

Yudam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 조식에 신경을 많이 쓴게 보였습니다. 호텔의 컨시어지, 직원 모두 친절합니다.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適に過ごせました。
台南駅から比較的近く便利です。客室をはじめホテル内の施設もとても清潔で非常に快適でした。お風呂はバスタブがついており、トイレはウォシュレットも付いており浴室と別だったのも良い点です。スタッフも大変親切でホスピタリティの非常に高いホテルです。次もまた利用させていただきたいと思います。
Stayed 2 nights in Dec 2023

10/10 Excellent

Siu Man

Stayed 2 nights in Dec 2023

10/10 Excellent

Chin Chang

Stayed 1 night in Dec 2023

10/10 Excellent

lin

Stayed 1 night in Dec 2023

10/10 Excellent

Chi Kwong

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
Stayed as a couple. Got a family room. Very good space. Even with 2 large luggages open, there plenty of room to walk around. Seems new and well designed. Had a water dispenser right outside the room, which was excellent for coffee etc. . The breakfast is superb with lots of choices and delicate small tasty dishes. More or less the best hotel breakfast I have experienced.
Stayed 3 nights in Nov 2023

10/10 Excellent

Ping yen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

WaiKeung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
位置很好 方便的酒店 員工友善 房間整潔乾淨
Stayed 2 nights in Nov 2023

10/10 Excellent

SIO U

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Buffet Breakfast was excellent, full of local and western choice. Highly recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

CONSTRUCTION

Stayed 1 night in Nov 2023

10/10 Excellent

Ying Hsuan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很喜歡！飯店新 親子友善
Stayed 2 nights in Nov 2023

10/10 Excellent

Yunghua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
太棒了
Stayed 1 night in Nov 2023

10/10 Excellent

Emi, Kashiwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Jih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Hsin Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was awesome,buffet was excellent.Not much to do or see within walking distances.
Stayed 1 night in Oct 2023

10/10 Excellent

SHIZUKO

Stayed 1 night in Oct 2023

10/10 Excellent

CHIAYI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Wu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Quilt is so bad. it made me sweeting all night.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
採購問題。
被子用了不透氣的材料。 空調再低也熱得全身大汗。 睡得差，體驗不好。 其他滿分。 早餐一流。
Stayed 1 night in Sep 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
地點方便，近台北車站。 職員禮貌很好。 房間空間夠大，走簡單和風。 酒店大堂有氣派。 酒店早餐也好好吃，有好多選擇。 CP值高👍
Stayed 2 nights in Sep 2023