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Hilton Taipei Sinban

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Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Room Amenity
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Overview of Hilton Taipei Sinban

Hilton Taipei Sinban

4.5 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationLin Family Garden12 min walk
  • Popular LocationNanya Night Market14 min walk
  • Popular LocationNational Taiwan University of Arts3 min drive
  • AirportTaipei (TPE-Taoyuan Intl.)41 min drive

Choose dates to view prices

About this area

New Taipei City

Located in Banqiao neighbourhood, Hilton Taipei Sinban is connected to a shopping centre. Notable landmarks in the area include Lin Family Garden and Lungshan Temple, and travellers wishing to experience a bit of culture can try National Palace Museum. Looking to enjoy an event or a game? See what's going on at Taipei Arena or Taoyuan City Stadium. Guests love the hotel's convenience for public transportation: Fuzhong Station is 6 minutes on foot and Banxin Station is 13 minutes.
Popular Location

What's nearby

  • Lin Family Garden - 12 min walk
  • Nanya Night Market - 14 min walk
  • National Taiwan University of Arts - 3 min drive
  • Xinzhuang Street Night Market - 4 min drive
  • Xinzhuang Baseball Stadium - 5 min drive

Getting around

  • Banqiao Station - 4 min walk
  • Fuzhong Station - 6 min walk
  • Taoyuan International Airport (TPE) - 41 min drive

Restaurants

  • Where to eat
  • Market Flavor 悅‧市集 – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • QING YA 青雅 – Fine-dining restaurant offering Chinese cuisine. Serves lunch and dinner daily. Kids' menu available.
  • SociAbility 逸廊 – Serves breakfast, lunch, dinner and light fare daily. Reservations required. Kids' menu available.

About this property

Hilton Taipei Sinban

4.5-star luxury hotel connected to the convention centre in Banqiao
This smoke-free hotel features 2 restaurants, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and 24-hour room service. All 400 soundproofed rooms feature free WiFi and memory foam beds. Conveniences include fridges and electric kettles, and guests will appreciate thoughtful touches such as espresso makers and bathrobes.
Hilton Taipei Sinban offers 400 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Memory foam beds feature premium bedding. 50-inch LCD televisions come with digital channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This New Taipei City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Self-service breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CNY 165 for adults and CNY 82.5 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Lockers available
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Business centre
  • Conference centre (33422 square feet of space)
  • Meeting rooms 9

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchairs available on site

More

  • Renovated entire property – October 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Digital channels
  • Streaming services

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for CNY 346.5 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for self-service breakfast: CNY 165 for adults and CNY 82.5 for children (approximately)
  • Fee for in-room wireless Internet: CNY 50 per day (rates may vary)
  • Airport shuttle fee: CNY 2600 per vehicle (one-way)
  • Rollaway bed fee: CNY 346.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 7:00 AM to 9:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Taipei Sinban Hotel New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel
Hilton Taipei Sinban New Taipei City
Hilton Taipei Sinban Hotel New Taipei City

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 214 out of 360 reviews
5 - Excellent 59%
Rating 4 - Good. 104 out of 360 reviews
4 - Good 29%
Rating 3 - Okay. 23 out of 360 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 360 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 360 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Mar 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

2/5 Poor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed check-in and restaurant. I was told that the room (wrong booked the Accessible room) will not be ready even after 3 pm, even not guaranteed later (6-7pm), the receptionist kept apologizing but avoided a solution. Only after I told her that I didn’t need apology but solution, or I would lodge a complaint to the senior management or head office, I asked either refund my money or give me the right room after 3 pm, then a manager appeared and arranged a room for us. Also, we had an expensive and unduly delay dinner on the first night. My wife ordered a plate of vegetables, we waited also one hour. I don’t think it’s the right reception for a famous hotel like Hilton.
Stayed 2 nights in Dec 2019

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but service can be better improved
Staff could be more attentive to the needs of hotel guest during check in. The room we were allocated to was ready at check in (according to the staff) yet we waited for more than 30min for a confirmation from housekeeping in order to get our hotel card keys. Hotel check in staff requested for us to wait at the lobby while they confirmed with housekeeping and would get back to us once ready, but we were forgotten about until we went back to the counters to ask about the room (which was already confirmed ready).
Stayed 4 nights in Dec 2019