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Hyatt Place New Taipei City Xinzhuang

4.0 star property
Hotel with free parking, 9-minute walk to Honhui Plaza

Choose dates to view prices

Hyatt Place New Taipei City Xinzhuang offers a contemporary urban escape with practical amenities. Enjoy meals at the on-site restaurant, drinks at the bar, or maintain your fitness routine in the 24-hour gym. Attentive staff and high-speed WiFi ensure a seamless stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Pet-friendly
  • Housekeeping
The current price is S$156
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Deluxe Room, 3 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 34 sq m
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Separate bedroom
Separate sitting area
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 1 King Bed, Bathtub

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed Dog

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Bed Dog

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Separate bedroom
Air-conditioning
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
Hypoallergenic bedding available
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Bed

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for 2 Twin Beds

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

2 Twin Beds

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2

View all photos for 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Bed, Accessible

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for 1 King Bed With Bathtub

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Bed With Bathtub

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for 2 Twin Beds Deluxe

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

2 Twin Beds Deluxe

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for Suite King

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite King

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for 1 King Bed With Sofa Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 King Bed With Sofa Bed

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 3

View all photos for 1 KING BED DELUXE

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 KING BED DELUXE

Air-conditioning
Heating
Connecting rooms available
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
  • Sleeps 2

View all photos for 2 Twin Beds Deluxe With Sofa Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

2 Twin Beds Deluxe With Sofa Bed

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 3

View all photos for Standard Rooms For Dogs

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Standard Rooms For Dogs

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2

View all photos for Cat Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Cat Standard Room

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2

View all photos for 1 KING BED, HIGH FLOOR

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

1 KING BED, HIGH FLOOR

Air-conditioning
Heating
Free cots/infant beds
Pillow menu
Blackout drapes/curtains
Down duvet
  • Sleeps 2
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About the area

Map
No. 79, Sec. 3, New Taipei Blvd., Xinzhuang District, New Taipei City, 242032

What's nearby

  • Honhui Plaza - 7 min walk - 0.7 km
  • Fu Jen Catholic University - 5 min drive - 4.7 km
  • Lungshan Temple - 7 min drive - 7.2 km
  • Shilin Night Market - 9 min drive - 10.6 km
  • Taipei 101 - 13 min drive - 14.0 km

Getting around

  • New Taipei Industrial Park Station - 8 min walk
  • Ankang Station - 13 min drive
  • Taipei (TSA-Songshan) - 30 min drive

Restaurants

  • ‪Louisa coffee - ‬1 min walk
  • ‪青焰 - ‬1 min walk
  • ‪武藏野森珈琲 Musashi No Mori Coffee - ‬12 min walk
  • ‪Gino Pizza Napoletana 宏匯廣場店 - ‬9 min walk
  • ‪樂天皇朝 Paradise Dynasty - ‬9 min walk

About this property

Hyatt Place New Taipei City Xinzhuang

Upscale hotel near Honhui Plaza
Located close to New Taipei Metropolitan Park, Hyatt Place New Taipei City Xinzhuang provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at 青焰炭火熟成牛排, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • A lift, smoke-free property and a banquet hall
  • 3 meeting rooms, a front desk safe and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All 278 rooms feature comforts, such as pillow menus and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Children's slippers and free infant beds
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with hairdryers and shampoo
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers

Hilton Taipei Sinban

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,002 reviews
The price is S$209
includes taxes & fees
1 Dec - 2 Dec
Hilton Taipei Sinban

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 青焰炭火熟成牛排

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 969 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 22 2025 to October 31 2025 (dates subject to change):
  • Swimming pool
The following facilities will be closed during January, February, March, November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of TWD 578 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: TWD 1000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: TWD 578 per accommodation, per night
  • Service animals are exempt from fees
  • Service fee: 15.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts

We should mention

The seasonal pool will be open from April to September
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Hyatt Taipei City Xinzhuang
Hyatt Place New Taipei City Xinzhuang Hotel
Hyatt Place New Taipei City Xinzhuang New Taipei City
Hyatt Place New Taipei City Xinzhuang Hotel New Taipei City

Frequently asked questions

Does Hyatt Place New Taipei City Xinzhuang have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8:00 AM to 8:00 PM. The swimming pool will be unavailable from October 22 2025 until October 31 2025 (dates subject to change).

How much does it cost to stay at Hyatt Place New Taipei City Xinzhuang?

As of 7 Nov, 2025, prices found for a 1-night stay for 2 adults at Hyatt Place New Taipei City Xinzhuang on 23 Nov, 2025 start from S$155.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place New Taipei City Xinzhuang pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of TWD 578 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Hyatt Place New Taipei City Xinzhuang?

Self-parking is free at this property.

What time is check-in at Hyatt Place New Taipei City Xinzhuang?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hyatt Place New Taipei City Xinzhuang?

Checkout is at noon.

Where is Hyatt Place New Taipei City Xinzhuang located?

Located in Xinzhuang, this hotel is within 1 mi (2 km) of Honhui Plaza and New Taipei Metropolitan Park. Shilin Night Market and Taipei 101 are also within 9 mi (15 km). New Taipei Industrial Park Station is 8 minutes by foot and Xinzhuang Fuduxin Station is 10 minutes.

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Reviews

Hyatt Place New Taipei City Xinzhuang Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 202 out of 292 reviews
Rating 8 - Good. 64 out of 292 reviews
Rating 6 - Okay. 22 out of 292 reviews
Rating 4 - Poor. 2 out of 292 reviews
Rating 2 - Terrible. 2 out of 292 reviews

Reviews

10/10 Excellent

Tsz Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very comfortable and spacious. A good hotel to get real good rest.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly. The room was clean and the breakfast was delicious!
Stayed 5 nights in Jul 2025

6/10 Okay

Te Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind on pet friendly services!
Stayed 1 night in Jul 2025

6/10 Okay

Takafumi

Liked: Cleanliness
Nothing around the hotel at night.
Stayed 3 nights in Aug 2025

8/10 Good

Kim Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean and tidy. Quiet and private. TV program lack of sports choice. No highlights nor recommendations for local Taipei food and restaurant
Stayed 3 nights in Sep 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded overall amenities. Shuttle service to and from local shopping spots. Comfortable beds.
Stayed 1 night in Jul 2025

10/10 Excellent

Eva Sze Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Breakfast was a bit boring and expensive, the location is a bit inconvenient but it’s a nice hotel. It’s easy to Uber everywhere.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great ambience, prompt service.
Stayed 1 night in Nov 2024

10/10 Excellent

Masanobu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay
Stayed 4 nights in May 2024

10/10 Excellent

Kar Tsun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value for money

Very good value for money. Peefect place if you are a bike lover. Youride station just 1 min away. Very nice gym.
Stayed 1 night in Apr 2025

10/10 Excellent

Lai Shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy and very friendly staffs
Stayed 11 nights in Mar 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. A nice big mall just 5 minutes walk with plenty of restaurants and food court.
Stayed 1 night in Jun 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s looks new and clean.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mu Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place away and still convenient to go out
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fitness center and pool are just right. Better than Hyatt Place US locations. Great reception desk.
Stayed 3 nights in May 2024

8/10 Good

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff. And common for doing laundry make very convenient for business travelers. Shipping mall very close to the site with many restaurants.
Stayed 3 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2023

10/10 Excellent

Kazuya

Liked: Cleanliness, amenities, property conditions & facilities
Not enough staff in the breakfast restaurant
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff

All good. Could even check in far too early without any issue. Very kind staff with a smile. Immediately felt welcome.
Stayed 1 night in Jul 2023

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Location is away from the city center, but accessible to Taipei Main Station by MRT Airport Line. Clean, new, and safe facility. Breakfast is good. Main negative is no bath tub (only shower). Also no "Washlet" toilets. There is a Louisa Coffee on-site, which is good, but they don't open until 8AM and close rather early. Also price is obscenely expensive for the hotel level, but this seems to be the case across Taipei at this time.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good , however there is no convenient store nearby
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It's around a lot of residential and office buildings. About 10 minutes walk to MRT and you can check in your luggage at that MRT if you are travelling with China or Eva Airline. Easy access to Taipei! Great pool. There is not a lot of dinning or shopping options. The conditions of our rooms were excellent.
Stayed 3 nights in Jul 2023

6/10 Okay

Yin Ming Michelle

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The reception customer service is terrible. Told us to wait for 10 mins for the room, eventually we waited for N hour in the lobby
Stayed 2 nights in Oct 2023

6/10 Okay

Wong Ka Lo Carol

Disliked: Cleanliness, amenities
The hotel staff just left the glass in the bathroom unclean and untidy everyday. We requested to have an extra pillow and the hotel staff told us they’re running out of pillows on the first day we arrived. We can only get one extra pillow the night before we checkout. And the concierge phone is always busy.
Stayed 4 nights in Dec 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern aparthotel let down by surroundings

Brand new aparthotel in Xinzhuang. Modern design with adequate facilites, full-length windows and spacious rooms. Not a fan of the bathroom, which is where the room is at its weakest, being of a utilitarian design that comes off feeling like a serviced apartment rather than a hotel. Soundproofing isn't the best; you'll catch snippets of conversations taking place in the corridor especially from those who speak loudly. The working chair slopes forward at an awkward angle, and needs some getting used to. The pillows are woefully flat and offer no support to side sleepers. One nice touch is the robot butler which will bring items you request to your room. The nearby Honhui Plaza serves as your destination for food and shopping, but the walk there is kinda dodgy, with the main road on one side, and a used car facility on the other. But if you instead turn right when exiting the hotel, and round the bus park, you'll find a more scenic but longer route. Overall, Hyatt Place Xinzhuang offers a comfortable stay, but the surroundings don't offer much to do or see.
Stayed 3 nights in Nov 2024